• Place outbound calls to insurance carriers to research and resolve claims • Review and process medical claims to ensure accurate billing and reimbursement • Enter and update claim information across multiple systems with accuracy • Follow up on outstanding claims to maximize recovery for clients • Maintain strict compliance with HIPAA and company policies • Apply knowledge of medical billing forms (UB-04, CMS-1500) when applicable

Workers Compensation Account Specialist Pay Range: $22.67-$27.00/hour (commensurate based on experience)  The Workers Compensation (WC) Account Specialist is responsible for managing workers’ compensation accounts, including securing required authorizations, coordinating with insurance adjusters, and ensuring timely claim processing. This role also performs accounts receivable follow-up with payers to resolve outstanding claims and support timely reimbursement. What You’ll Do - Secure required workers’ compensation authorizations through insurance portals or phone outreach - Communicate authorization status, including approvals and denials, with providers and clinic staff - Follow up with insurance carriers and adjusters to verify case details and resolve authorization or payment issues - Perform accounts receivable follow-up to ensure timely claim resolution and reimbursement - Monitor work queues to maintain productivity standards for authorizations and A/R follow-up - Identify denial patterns, underpayments, or other claim issues and escalate when necessary - Assist in resolving unpaid or unresolved claims with insurance payers - Maintain compliance with HIPAA, OSHA, and internal risk management policies - Participate in team meetings and training as needed What We’re Looking For - 2+ years of experience in medical billing or accounts receivable follow-up, preferably within workers’ compensation or denial management - Understanding of clinic operations including patient registration, referrals, authorizations, and collections - Familiarity with insurance payer reimbursement practices and claims processing - Experience working with private, commercial, and government insurance claims - Strong attention to detail and ability to manage multiple priorities - Excellent communication and problem-solving skills - Ability to maintain strict confidentiality of patient and organizational information Benefits - Rest, Reset & Recharge: Sick time in accordance with state and local requirements, plus 6 major holidays to unplug and focus on what matters most. - Plan Ahead: Company-matched 401(k) to help you build what’s next, available once eligibility requirements are met (500+ hours in two consecutive years). - Care for Your Crew: MetLife Pet Insurance with flexible plans, up to 90% reimbursement on eligible expenses, and 24/7 telehealth support via the PetMobile app. - Play More, Pay Less: Exclusive savings through PlumBenefits and LifeMart on travel, hotels, theme parks, sporting events, shows, electronics, food delivery, and more. Equal Opportunity Employer, including Disabled/Veterans.

Role Description The Workers Compensation (WC) Account Specialist is responsible for managing workers’ compensation accounts, including securing required authorizations, coordinating with insurance adjusters, and ensuring timely claim processing. This role also performs accounts receivable follow-up with payers to resolve outstanding claims and support timely reimbursement. - Secure required workers’ compensation authorizations through insurance portals or phone outreach - Communicate authorization status, including approvals and denials, with providers and clinic staff - Follow up with insurance carriers and adjusters to verify case details and resolve authorization or payment issues - Perform accounts receivable follow-up to ensure timely claim resolution and reimbursement - Monitor work queues to maintain productivity standards for authorizations and A/R follow-up - Identify denial patterns, underpayments, or other claim issues and escalate when necessary - Assist in resolving unpaid or unresolved claims with insurance payers - Maintain compliance with HIPAA, OSHA, and internal risk management policies - Participate in team meetings and training as needed Qualifications - 2+ years of experience in medical billing or accounts receivable follow-up, preferably within workers’ compensation or denial management - Understanding of clinic operations including patient registration, referrals, authorizations, and collections - Familiarity with insurance payer reimbursement practices and claims processing - Experience working with private, commercial, and government insurance claims - Strong attention to detail and ability to manage multiple priorities - Excellent communication and problem-solving skills - Ability to maintain strict confidentiality of patient and organizational information Benefits - Rest, Reset & Recharge: Sick time in accordance with state and local requirements, plus 6 major holidays to unplug and focus on what matters most. - Plan Ahead: Company-matched 401(k) to help you build what’s next, available once eligibility requirements are met (500+ hours in two consecutive years). - Care for Your Crew: MetLife Pet Insurance with flexible plans, up to 90% reimbursement on eligible expenses, and 24/7 telehealth support via the PetMobile app. - Play More, Pay Less: Exclusive savings through PlumBenefits and LifeMart on travel, hotels, theme parks, sporting events, shows, electronics, food delivery, and more. Company Description Equal Opportunity Employer, including Disabled/Veterans.

• Lead local marketing strategy across Level99 venues, creating playbooks, tools, and programs that drive awareness and traffic in each market. • Partner with Operations and venue leaders to ensure efforts are practical, on-brand, data-driven, and tied to business goals, while building systems to track and scale what works. • Lead marketing and PR for new venue openings from pre-launch through post-open momentum. • Build repeatable opening playbooks covering market entry, partnerships, media, influencers, community engagement, and launch programming. • Partner with culinary, beverage, and craft partners to maximize restaurant and beverage relationships through marketing, storytelling, programming, and PR. • Support launches, campaigns, and local buzz tied to restaurant concepts, menus, and other culinary moments.· Oversee menu rollout processes and support branded restaurant touchpoints in partnership with the F&B team. • Lead PR strategy for the company, including venue announcements, openings, partnerships, launches, and other key brand moments in collaboration with the VP of Marketing. • Develop messaging, media materials, and launch plans that help Level99 earn meaningful coverage and stay aligned with brand and business priorities. • Identify and manage brand partnerships that drive awareness, trial, and brand equity for Level99.