We're looking for a proactive and detail-oriented Client Support Liaison to serve as a key point of connection between clients and internal teams, ensuring requests are handled efficiently and communication remains clear throughout each stage of the process. This fully remote opportunity is ideal for someone who enjoys supporting others, staying organized, and keeping workflows running smoothly. In this role, you'll use structured systems, tools, and training to assist with client coordination, track updates, and help maintain a seamless experience. You'll work independently while ensuring accuracy, professionalism, and consistency in every interaction. What You'll Do: Act as a liaison between clients and internal teams to support ongoing requests Respond to client inquiries and provide clear, accurate information Coordinate schedules, updates, and task progress across workflows Track outstanding items and follow up to ensure timely completion Maintain organized digital records and client documentation Support smooth communication and a positive overall client experience What We're Looking For: Strong communication and interpersonal skills Ability to manage multiple tasks and stay organized Experience in customer service, coordination, or administrative support (preferred, not required) Comfortable working independently in a remote environment Detail-focused, reliable, and proactive Tech-savvy and able to quickly learn new systems Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Why This Role Stands Out: Fully remote flexibility Structured onboarding and ongoing support Clear systems and workflows designed for success Opportunity to build valuable client support and coordination skills Supportive and collaborative team environment

Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest. As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve. Connexus offers an Amazing Benefits package: - 20 days of paid time off and 10 paid holidays - 16 hours of paid Volunteer Time Off - 401K Retirement with up to 6% employer match - Excellent Health, Dental, Vision insurance, including multiple plan options - Health Savings Account with generous employer contributions - Employer paid Life insurance, Short-Term and Long-Term Disability - Tuition Reimbursement from $4,000 - $7,000 per calendar year - Robust Learning and Development program that includes an annual professional development stipend Starting wage of $16.50/hr. and higher based on prior experience! Bring your customer service experience and we will give you the tools and training to achieve excellence. If you have a hunger to learn and positive energy, join us for bankers' hours with teams and leaders who want you to be your personal and professional best. Responsibilities: - Builds and maintains professional relationships with members and colleagues, leveraging interpersonal skills to achieve mutually beneficial outcomes. - As the first point of contact for our members, provide best in class service and make informed recommendations to help our members achieve their financial goals. - Promptly and accurately assists members at the counter, drive-up, phone or via mail correspondence with all types of financial transactions, including troubleshooting as necessary, while keeping information in the strictest confidence. - Educate our members about opportunities to enhance their financial landscape, while promoting Connexus products, services or policies. - Complete member transactions accurately and efficiently, adhering to department, organizational and federal guidelines and procedures. - Operate and balance cash drawer daily with minimal balancing errors. - Monitor and respond as needed in chat queues in order to achieve interdepartmental synergy and provide members with a seamless experience, regardless of their contact channel. - Protect member and credit union assets through risk mitigation, fraud prevention and confidentiality. - Achieve individual performance goals as assigned and positively contribute to branch goal attainment. - Take initiative for your personal development and stay informed of all credit union products, services and procedures. Position Requirements: - Demonstrated knowledge of basic math skills and cash handling experience to count cash and balance cash drawer accurately and proficiently is Required. - 1+ years of work experience in a sales, retail or customer service environment with demonstrated success in achieving established goals is preferred. - Follows established routines under close supervision. - Uses normal courtesy and workplace professionalism. Interacts with co-workers and members. Demonstrates behaviors that support our values and culture. - Evidence of excellent verbal communication skills along with an outgoing personality that demonstrates a positive, friendly and energetic attitude. - Ability to be entrusted with the handling of confidential and personal matters and to remain calm under pressure. - Demonstrated ability to be a team player, with willingness to work in a fast-paced, flexible environment. Connexus Credit Union's Employer Recognitions: - 2026 Best Place to Work in IT, Computer World Equal Opportunity Employer/Disabled/Veterans/41 CFR 60–1.4, 41 CFR 60-1.35

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Client Services Representative | Central or Eastern Time Zone | Remote PRIMARY PURPOSE: To manage accounts of locally assigned programs including monitoring procedures and processes that impact customer satisfaction; and to ensure consistency in service delivery. ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. ESSENTIAL FUNCTIONS and RESPONSIBILITIES - Performs contract renewal and Client Service Instruction preparation for assigned accounts. - Coordinates renewal pricing and completes location coding parameters; prepares and distributes stewardship and other reports. - Educates the client on loss data - drivers of cost impacting assigned programs. - Coordinates project activity. Acts as primary client contact with focus on maintaining and improving overall customer satisfaction. - Identifies issues that impact consistency and customer satisfaction; works with program management leadership to effect problem resolution; and assists with identifying office level service trends and establishes plans for service improvement. - Identifies and solicits cross selling opportunities. Education & Licensing Bachelor's degree from an accredited college or university preferred. Colleague to pursue CPCU, AIC and/or ARM or other related designation as required. Experience Three (3) years of related experience or equivalent combination of education and experience required to include one (1) year as an Account Coordinator or three (3) years adjuster experience. - Good knowledge of customer service and one of the following: workers compensation, liability, or disability claims management - Excellent oral and written communication, including presentation skills - PC literate, including Microsoft Office products - Analytical and interpretive skills - Strong organizational skills - Excellent interpersonal skills - Excellent negotiation and facilitation skills - Ability to work in a team environment - Ability to handle conflict and confront challenging issues in a fast work environment - Ability to meet or exceed Performance Competencies TAKING CARE OF YOU BY - Offering a blended work environment. - Supporting meaningful work that promotes critical thinking and problem solving. - Providing on-going learning and professional growth opportunities. - Promoting a strong team environment and a culture of support. - Recognizing your successes and celebrating your achievements. - Thrives when everyone is working towards the same vision/goals. - We offer a diverse and comprehensive benefits package including: - Three Medical, and two dental plans to choose from. - Tuition reimbursement eligible. - 401K plan that matches 50% on every $ you put in up to the first 6% you save. - 4 weeks PTO your first full year. NEXT STEPS If your application is selected to advance to the next round, a recruiter will be in touch. As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $65,000-$75,000. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Join us for an exciting career with the leading provider of supplemental benefits! Our Promise Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. At Avesis, The Provider Relations Representative I plays a pivotal role within Avesis, acting as the essential liaison between the company and its network of participating vision care providers. As a member of the Provider Relations Department, the Provider Relations Representative is responsible for building and maintaining strong, positive relationships with providers to ensure seamless collaboration and high-quality service delivery. As the face of Avesis to the provider community, the PR1 ensures that both Avesis and its network of providers operate in sync to deliver exceptional vision care to members. This is a fantastic opportunity to make a meaningful impact, work with diverse healthcare professionals, and contribute to the growth and success of a thriving organization. If you're passionate about relationship-building, problem-solving, and driving excellence in healthcare, this role is for you. In this dynamic role, you will be responsible for delivering best-in-class provider education and training, ensuring providers are well-informed on processes, policies, and new initiatives. You'll also be a problem-solver, working to resolve provider issues, researching and addressing challenges, and leading key projects that enhance provider engagement and satisfaction. ***Candidates must reside in the state of Mississippi, per contractual requirements. Functional Competencies: - Provider Relations encompasses several diverse provider administrative duties to improve the Avesis provider experience including direct provider engagement and training with the goal of resolution of issues. - Conducts provider outreach remotely via phone/email/video by providing training, orientation, and coaching for performance improvement within provider practices. Provider guidance through education to enable Avesis network providers to become more self-sufficient in confirming eligibility, claims submission and payment by use of available tools. - Conduct monthly and/or quarterly meetings with provider groups documenting discussions, issues, attendees, action items, researching claims or prior authorization issues on site and routing to the appropriate party for resolution. - Consistently document all provider interactions, including calls, emails, virtual visits, in accordance with departmental standards. Ensures that notes are clear, timely, and accurately reflect the nature of communication to support ongoing relationship management, issue resolution, and continuity of service across teams. - Maintains thorough and timely records to ensure accountability, transparency, and effective information sharing across teams. - Owns and manages relationship and performance of assigned provider groups. Serves as the primary point of contact for assigned providers. - Complete provider orientation via phone, email, or virtually for all applicable product lines to train, resolve issues, and educate staff/providers. - Work in conjunction with Provider Relations Representative II to ensure that provider concerns are addressed (as applicable) - Work closely and coordinates with Avesis Claims, Customer Service, Utilization Management, Clinical Management, Credentialing, Recruitment, Account Management, and other staff to develop operational solutions for various provider network projects. - Knowledge of the provider credentialing and contracting process - Educate providers regarding state program, group policies, and/or health plan policies and procedures and state/federal regulation for compliance requirements. - Investigate and respond to all provider related issues and initiate changes of provider demographic related database information. - Knowledge of and intermediate ability to use various computer programs such as Microsoft Office including spreadsheets, databases, word processing and presentation software and programs/systems utilized in data analysis Core Competencies: - Knowledge of dental health plan operations preferred. - Knowledge of dental provider/health plan contracts/agreements highly desired. - Microsoft applications and other windows-based applications to include an intermediate level in Microsoft Excel and databases. Knowledge of and intermediate ability to use various computer programs such as Microsoft Office including spreadsheets, databases, word processing and presentation software and programs/systems utilized in data analysis. Behavioral Competencies: - Collegiality: building strong relationships on company-wide, approachable, and helpful, ability to mentor and support team growth. - Initiative: readiness to lead or take action to achieve goals. - Communicative: ability to relay issues, concepts, and ideas to others easily orally and in writing. - Member-focused: going above and beyond to make our members feel seen, valued, and appreciated. - Detail-oriented and thorough: managing and completing details of assignments without too much oversight. - Flexible and responsive: managing new demands, changes, and situations. - Critical Thinking: effectively troubleshoot complex issues, problem solve and multi-task. - Integrity & responsibility: acting with a clear sense of ownership for actions, decisions and to keep information confidential when required. - Collaborative: ability to represent your own interests while being fair to those representing other or competing ideas in search of a workable solution for all parties. Minimum Qualifications: - Must reside in the state of Mississippi - High School diploma or equivalent (Prefer associate degree or higher); experience may substitute for education. - Comprehension of Medical/Dental Terminology. - Previous Dental office administration experience. - The ability to travel 10-20% to attend trade shows required. Travel times may vary and can range from short overnight trips to extended stays. - As this role is a remote role, you are required to maintain internet service that allows you to complete your essential job duties without issue. Rates of 50 Mbps download and 25 Mbps upload while hardwired and not on a VPN are sufficient. Preferred Qualifications: - Previous Provider Relations experience - Bachelor's degree - Certified Dental Assisting National Board (DANB) certified or Certified dental assistance (CDA). Equal Employment Opportunity At Avēsis, We See You. We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic. At Avēsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients. We focus on recruiting, training, and retaining those individuals that share similar goals. Come Dare to be Different at Avēsis, where We See You! At Avēsis, we strive to design equitable, and competitive compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current pay ranges for new hires in each zone are: Zone A: $20.13-$33.54 Zone B: $21.93-$36.54 Zone C: $23.61-$39.35 FLSA Status: Hourly/Non-Exempt This role may also be eligible for benefits, bonuses, and commission. Please visit Avesis Pay Zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. We Offer - Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way. - Competitive compensation package. - Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period. - Life and disability insurance. - A great 401(k) with company match. - Tuition assistance, paid parental leave and backup family care. - Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent. - Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best. - Employee Resource Groups that advocate for inclusion and diversity in all that we do. - Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability. How To Stay Safe Avēsis is aware of fraudulent activity by individuals falsely representing themselves as Avēsis recruiters. In some instances, these individuals may even contact applicants with a job offer letter, ask applicants to make purchases (i.e., a laptop or gift cards) from a designated vendor, have applicants fill out W-2 forms, or ask that applicants ship or send packages of goods to the company. Avēsis would never make such requests to applicants at any time throughout our job application process. We also would never ask applicants for personal information, such as passport numbers, bank account numbers, or social security numbers, during our process. Our recruitment process takes place by phone and via trusted business communication platform (i.e., Zoom, Webex, Microsoft Teams, etc.). Any emails from Avēsis recruiters will come from a verified email address ending in @ Avēsiscom. We urge all applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reach out to ITsupport@Avesis.com. To learn more about protecting yourself from fraudulent activity, please refer to this article link (https://consumer.ftc.gov/articles/how-avoid-scam). If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: https://reportfraud.ftc.gov/#/) with the Federal Trade Commission. Avēsis is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of the company or their fraudulent activity. Equal Employment Opportunity At Avēsis, We See You. We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic. At Avēsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients. We focus on recruiting, training and retaining those individuals that share similar goals. Come Dare to be Different at Avēsis, where We See You!