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The AI-powered event platform built for business relationships.
Event Technology Delivery Manager, APAC
Location
India
Posted
59 days ago
Salary
0
Seniority
Senior
Job Description
Event Technology Delivery Manager, APAC
Grip
• Full ownership throughout a project’s end-to-end life cycle, for events of any size • Use knowledge and experience to advise on the best configuration of the platform to fit the client’s needs • Pay attention to ‘scope creep’, ensure that projects stick to their SOW. • Manage requests and internal tickets to ensure milestones are met • Consult with customers & other departments on status, proposal or technical issues such as feature design, troubleshooting or maintenance • Responsible for event data extraction, transformation and loading (ETL) • Test functionality, review and recommend changes to clients and product where appropriate • Maintain a full understanding of the Grip product to ensure top quality assistance for our clients • Own communication and execution of solution handover to Grip support teams • Supporting and assisting other Delivery Managers on their assigned tasks and/or projects • Develop strategy and structure based on previous project learnings, to help streamline project delivery processes and operations as the business grows • Escalate project risks to the Senior and Project leads and the relevant departments • Accurately track time by project to prevent hour overspend • Travel to events onsite twice per quarter
Job Requirements
- 4+ Years of experience in the events industry, as a Project Manager, Coordinator or Producer
- Proven experience being part of the core project management team on multiple projects simultaneously
- Experience with CRM systems and digital platforms
- Experience with data management and technical systems
- Technical troubleshooting and problem solving expertise
- Excellent communication and organisational skills
- Proactive and action-driven mindset
- Can demonstrate assertiveness and knows when to say ‘no’
- Technical knowledge of data systems and API integrations is a bonus
Benefits
- Flexible work arrangements
- Professional development opportunities
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