Title: Amendment Implementation Specialist Location: Remote Colombia Full time Summarized Purpose: Completes amendment activities within assigned projects and ensures amendment deliverables meet customer expectations, as well as contracted milestones by providing accurate projections, report updates, and ongoing risk assessments. Essential Functions: - Supports the amendment implementation strategy at country and site levels, within a region or globally - Supports understanding of amendment scope, classification and timelines - Supports requests of country resources in Clarity - Collaborates with project teams on amendment planning - Discusses financial coverage for an amendment with the Project Lead - Tracks amendment related actions and facilitates updates within applicable system(s) - Schedules and conducts progress check calls with project teams - Updates Principal Investigator Amendment Notification and Amendment Implementation Letters - Liaises with the Regulatory Affairs Leads and project teams to assess amendment’ submission requirements and country submission timelines - Prepares and distributes the Amendment Progress Report and other applicable study reports to project teams to act on compliance gaps as applicable, directly in systems, providing a deadline for feedback - Updates forecasting and actuals for amendment related units according to Clarity monthly deadlines - Informs project team members when amendment activities have been completed - Supports risk identification and contingency planning pertaining to amendments - Introduces roles and responsibilities to project team - Requests access to study related systems Education & Experience: - Bachelor's degree or equivalent and relevant formal academic/vocational qualification - Previous experience that provides the knowledge, skills, and abilities to perform the job Knowledge, Skills and Abilities - Audit/inspection process awareness of relevant rules and guidance documents - Expert knowledge of an application, system or process​ - Good organizational skills and strong attention to detail, with proven ability to handle multiple tasks efficiently and effectively - Ability to effectively analyze project-specific data/systems to ensure accuracy and efficiency - Analytical skills, ability to comprehend and analyze data, tables, etc. - Strong customer focus - Flexibility to reprioritize workload to meet changing project timelines - Knowledge of ICH GCP, strong comprehension of applicable SOPs, good understanding of a clinical trial life cycle - Advanced English (verbal & written) - Good computer skills, proficient in MS Office (Word, Excel, Power Point) and ability to obtain knowledge and master all clinical trial database systems - Strong collaboration and communication skills - Ability to work in a team or independently as required - Good negotiation skills - Able to work well and efficiently with cross-functional teams - Consistently demonstrates knowledge of the key principles of cross functional project management - Ability to identify and remedy risks related to contractual deliverables and provides appropriate solutions - Demonstrates sound understanding of cross-cultural awareness and is able to adapt appropriately - Comprehensive understanding and appreciation of clinical research/development, including medical and therapeutic areas, phases and medical terminology - Demonstrates ability to lead, liaise and coordinate cross-functional project teams - Comprehensive knowledge/understanding of clinical development guidelines and directives

• Primary technical resource responsible for the successful installation of a customer solution. • Travel to remote sites for Installation, commissioning, upgrades and go-live cut-overs • Review orders for technical accuracy • Obtain software and review relevant documentation prior to visiting customer sites. • Assist the Project Manager and customer in verifying the customer site prerequisites are complete and site is ready for installation. • Installation includes configuring Servers (COTS and NICE) and build Virtualization Platform.

Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! Our Values Best Life We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact. Growth Mindset We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally. One Team From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive. INTRODUCTION This position is directly responsible for the maintenance, mapping, and upload of electronic and paper documents, and taking inbound calls regarding this departments responsibilities. This position is responsible for conferring with account executives, account managers, onsite implementation managers, other client implementation employees, and clients to collect and implement requirements set by the internal and external clients. WHAT YOU’LL DO: - Field calls and assist with discussions regarding Templates; - Assist with escalation of issues and assist with clarification and provide advice for best practices; - Use product knowledge and troubleshooting skills to resolve issues; - Communicate effectively with external and internal customers to establish proper expectations; - Map and Upload all electronic documents into DataTrak; - Updating the mapping of documents to match DataTrak configuration; - Uploading new and replacement electronic documents into DataTrak; - Present DataTrak demos for clients and 3rd party vendors as needed; - Provide training to internal and external clients on template changes; - Collect feedback and make revisions to templates as requested; - Updating templates in iPad systems as needed; - Inspect and verify that all ABC required information is included on the Electronic Document for final approval and before uploading to DataTrak; - Collect feedback and make revisions as requested; - Assist with the cleanup of new and existing templates; - Cross-train and communicate with Product Implementation; employees on template creation and the template workflow; - Take calls from account executives, account managers, field support technicians, and clients to implement changes to the templates; - Field questions pertaining to the clients’ member documents and templates; - Provide daily and monthly reports for external teams as needed - On-site support of EAE, template branding, and collection of feedback as needed; - Provide updates on the progress of templates, order delivery status, current location, estimated delivery dates, etc; - Stay current and knowledgeable on all ABC products; - Attend scheduled training sessions; - Participate in department meetings; - Contribute to product development discussions; - Works heavily with implementation teams, CM team, and EM team to identify needed documentation and the best format for the end-user application; - Works with outside Vendors for optimum solutions for clients to ensure proper pricing and processes; - Ensures cross-team and cross-department cooperation; - Perform other duties as assigned by the manager or management; - Regular and reliable attendance required. WHAT YOU’LL NEED: - Must type 40 WPM - 1 Year experience with DataTrak or equivalent - Knowledge of iSeries 870, CRM, ServiceNow, Microsoft Office Suite products, Outlook, Adobe Creative Suite, and DataTrak. - Excellent organization, communication, phone, and writing skills with a passion for good design and strong attention to detail - Ability and desire to learn complex systems quickly - Strongly developed analytical and troubleshooting skills - High proficiency in documentation tools such as Adobe Suite and OneNote - Must be dedicated to be available on call 24/7 - Must be customer-focused and service-oriented - Must be able to organize, prioritize, multi-task and complete work with multiple deadlines - Must be able to work effectively under frequent interruptions and changing requirements - Must keep the designated work area clean and free of possible distractions EDUCATION and/or EXPERIENCE - Bachelor’s Degree or work experience equivalent (2 years) - Computer skills in the Windows environment - Some previous Adobe InDesign, Adobe PageMaker, and Adobe Acrobat Experience (preferred but not required). BASIC SKILLS - Ability to problem solve using deductive reasoning skills in a timely manner - Basic skills, including but not limited to addition, multiplication, and division of whole numbers, decimals, and fractions - Flexibility and adaptability to frequent change Employee may be required to furnish mobile services and devices necessary to receive business communications continually, including voice, text, email, and the ability to connect to ABC’s enterprise email server. Please note that the salary information shown below is a general guideline only and based on employees in the United States and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for U.S. based candidates for this position is $18.50 USD hourly. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions. WHAT’S IN IT FOR YOU: - Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset - Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! - Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam - Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! - Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement - Medical/Dental/Vision coverage - EAP – we get you help when you need it. Period. - Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 - And more! – so many benefits we couldn’t even fit them all here! At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement. ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:  ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com About ABC Fitness ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com #LI-REMOTE

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Qualified candidates must be able to work 2:00PM-10:30PM EST. The targeted start date for this role is 5/18/26* Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT. Position Purpose: The Pharmacy Resolution Specialist receives and responds to calls from members, provider/physician's offices, and pharmacies. This role makes outbound calls and enters pharmacy overrides into systems based on approved guidelines and approvals provided from clinical pharmacists. - Takes member/prescriber/pharmacist inquiry calls for benefit questions including prior authorization requests - Offers options including submission of a prior authorization request - Thoroughly researches issues and takes appropriate action to resolve them using the appropriate reference material within turnaround time requirements and quality standards - Logs, tracks, resolves, and responds to all assigned inquiries and complaints while meeting all regulatory, CMS, and Centene Corporate guidelines in which special care is required to enhance Centene relationships, while meeting and exceeding all performance standards - Maintains expert knowledge on all pharmacy benefits and formularies, including CMS regulations as they pertain to this position - Responsible for knowing and interpreting pharmacy and medical benefits - Answers and conducts inbound and outbound calls with members and provider offices to provide resolution to claims (i.e.: additional information requests and medication determination updates) - Actively involved in the initiation and providing status for prior authorization/coverage determination, appeal / redetermination phone calls - Responsible for ensuring outstanding attention to detail - Identify root cause issues to ensure enterprise solutions and communicate findings as needed to ensure first call resolution - Assists with special projects as assigned - Performs other duties as assigned - Complies with all policies and standards Education/Experience: High School Diploma / GED and 1 year of Job Specific call center/customer service. Pay Range: $15.87 - $27.25 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act