About Us At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew We are looking for a Staff DevOps Engineer to serve as a technical anchor for our platform engineering practice. In this role you will own the design and evolution of our CI/CD pipelines, Kubernetes infrastructure on AWS EKS, and the developer experience tooling that hundreds of engineers depend on daily. Staff-level engineers at this organization are expected to operate with significant autonomy, identify and resolve systemic problems before they become incidents, and raise the technical bar across the teams they partner with. What You’ll Do Platform & Infrastructure - Architect and continuously improve CI/CD pipelines in Azure DevOps, including pipeline-as-code standards, templating strategies, and artifact promotion workflows across environments. - Own the health and evolution of our AWS EKS clusters — node lifecycle, autoscaling, networking (VPC/CNI), RBAC, and cluster upgrades with minimal service disruption. - Design and enforce Infrastructure-as-Code practices using Terraform or equivalent tooling; champion GitOps patterns across engineering teams. - Drive platform reliability improvements informed by observability data from New Relic, working closely with SRE to translate dashboards and alerts into actionable platform changes. Developer Experience - Define and maintain golden-path templates for containerized workloads — Dockerfile standards, Helm chart libraries, and local development parity with production. - Partner with engineering teams to accelerate onboarding of new services onto the platform and reduce toil through automation. Incident & Operational Excellence - Act as an escalation point for complex infrastructure incidents coordinated through PagerDuty; participate in on-call rotation and lead post-incident reviews for platform-layer failures. - Identify recurring failure modes and drive systemic fixes that reduce page volume and MTTR across the platform. - Maintain and improve runbooks and platform documentation in Confluence, ensuring knowledge is accessible and current. Technical Leadership - Define and socialize DevOps standards — pipeline design, container hygiene, secret management, and deployment safety — across a multi-team engineering organization. - Conduct architecture reviews and provide technical guidance on infrastructure-impacting decisions made by product engineering teams. - Mentor senior and mid-level engineers; grow internal platform capability through pairing, code review, and structured knowledge sharing. - Identify tooling gaps and build the business case for platform investments, working with engineering leadership to prioritize roadmap items. What You Bring - 8+ years of DevOps or platform engineering experience, with at least 2 years operating at a Staff or Principal level in an organization of 100+ engineers. - Deep, hands-on expertise with Kubernetes — EKS specifically preferred — including troubleshooting workloads, networking, storage, and cluster operations at scale. - Strong command of Azure DevOps Pipelines, including YAML pipeline authoring, library management, service connections, and environment promotion gates. - Proven track record designing and maintaining CI/CD systems for microservice architectures with multiple independent teams as consumers. - Experience operating observability platforms (New Relic, Datadog, or similar) to drive proactive reliability improvements, not just reactive alerting. - Proficiency in at least one scripting language (Python, Bash, or Go) and Infrastructure-as-Code tooling (Terraform, Pulumi, or CDK). - Familiarity with feature flag patterns and operational considerations around progressive delivery (Unleash or equivalent is a plus). - Excellent written communication skills — you default to documentation and can translate complex infrastructure decisions into guidance engineers actually read. Nice to Have - Experience with data engineering or ML infrastructure workloads on Kubernetes (Spark on EKS, Argo Workflows, Airflow). - Background contributing to or maintaining internal developer portals (Backstage or similar). - Familiarity with FinOps practices and tooling for AWS cost attribution and optimization across shared Kubernetes clusters. - Experience in SRE-adjacent roles; comfort with SLO/SLI definition and error budget policy. Benefits Cast & Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast & Crew benefits are subject to eligibility requirements. Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. CA residents Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/ Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location. The compensation range for this position is: $190,000.00 - $235,000.00 per year.

About Us At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew The Director of SRE is a senior leadership role responsible for the reliability, scalability, and operational excellence of a large, multi-discipline engineering organization. You will own the platform and DevOps engineering functions — building and leading the teams, tools, and practices that allow software engineering, data engineering, and QA teams to ship confidently and run sustainably. You will report directly to the VP of Engineering and partner closely with software and data engineering leadership to define and deliver on reliability and platform strategy. This is both a hands-on leadership role and a strategic one: you will be as comfortable driving organizational design conversations as you are reviewing incident post-mortems or evaluating a new observability toolchain. Key Responsibilities Platform & DevOps Engineering - Own the platform engineering roadmap — CI/CD pipelines, container orchestration (EKS/Kubernetes), secrets management, and infrastructure-as-code standards across the org. - Drive standardization and adoption of DevOps best practices, including YAML pipeline conventions, Dockerfile standards, and deployment patterns. - Partner with software and data engineering teams to reduce toil, improve deployment frequency, and reduce time-to-restore. - Oversee the engineering organization's observability strategy, including tooling (New Relic) and alerting integration (PagerDuty, Microsoft Teams). People Leadership & Org Building - Lead, mentor, and grow a team of SRE and DevOps engineers — establishing clear career paths, setting high standards, and fostering a culture of ownership and psychological safety. - Define team topology for the SRE and platform functions, including team scope, interfaces with stream-aligned teams, and on-call responsibilities. - Build hiring plans and execute on them — owning the full cycle from role definition through onboarding. - Serve as an organizational model for blameless culture, continuous improvement, and cross-functional collaboration. Incident Management & Reliability - Own the incident management process end-to-end: severity classification, on-call rotation design, escalation paths, post-incident reviews, and tooling integration. - Drive down MTTR and MTBF through systematic root cause analysis, reliability investments, and proactive capacity planning. - Champion SLO/SLI/error budget practices across engineering teams. Strategy & Governance - Contribute to engineering-wide standards and documentation — including coding standards, CI/CD expectations, and operational runbooks in Confluence and Azure DevOps. - Act as a key voice in architectural decisions with reliability, scalability, or operational implications. - Stay current on industry trends and lead evaluation of emerging tools and practices. What We're Looking For Required - 8+ years in SRE, DevOps, or platform engineering, with at least 3 years in a senior leadership role managing managers or senior ICs. - Demonstrated experience leading platform or DevOps engineering teams in a large, multi-team engineering organization (100+ engineers). - Deep hands-on background in CI/CD, container-based infrastructure, cloud platforms (Azure preferred), and observability tooling. - Experience defining and scaling on-call programs, incident management processes, and reliability practices. - Strong communication skills — able to translate technical complexity for senior stakeholders and drive alignment across engineering leadership. - Track record of building high-performing teams through hiring, mentoring, and clear goal-setting. Nice to Have - Familiarity with Azure DevOps pipelines and EKS-based deployment patterns. - Experience with Team Topologies principles or similar frameworks for team structure design. - Background in highly regulated or enterprise environments. - Exposure to feature flag management (e.g., Unleash) and progressive delivery strategies. Why This Role - You will own something that matters — building the reliability and platform foundation for a large, actively modernizing engineering organization. - The org is in a meaningful growth and standardization phase, giving you real opportunity to shape culture, process, and tooling. - You will have a direct reporting relationship to engineering leadership with organizational trust and authority to make decisions. - Collaborative, transparent engineering culture with investment in documentation, standards, and continuous improvement. Benefits Cast & Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast & Crew benefits are subject to eligibility requirements. Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. CA residents Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/ Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location. The compensation range for this position is: $180,000.00 - $215,000.00 per year.

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. How you’ll make an impact: Are you an experienced Senior/Specialist DevOps Engineer with a passion for platform architecture and solution design? Do you thrive in environments where you can drive innovation and shape the future of infrastructure? Join our team and play a key role in designing, building, and optimizing cutting-edge solutions that enhance our platform’s scalability, reliability, and efficiency. As a Senior DevOps Engineer, you'll work closely with cross-functional teams to deliver robust infrastructure designs, perform PoCs, and ensure our DevOps practices are aligned with the latest industry trends. What will you be doing? - Collaborate with software architects and development teams to define infrastructure requirements and design comprehensive platform solutions. - Lead the design, implementation, and optimization of CI/CD pipelines to streamline software development, testing, and deployment processes. - Architect and manage Infrastructure as Code (IaC) using tools such as Terraform or CloudFormation, enabling scalable and reproducible infrastructure management. - Conduct PoCs to evaluate new tools, technologies, and methodologies, assessing their potential impact on the platform and operations. - Monitor and enhance the performance, reliability, and scalability of systems, ensuring high availability across production and development environments. - Troubleshoot and resolve complex issues across infrastructure, deployments, and applications, implementing robust solutions to improve system stability. - Integrate security best practices into the architecture and deployment processes, ensuring compliance with industry standards and regulations. - Mentor team members on advanced DevOps practices and contribute to establishing a culture of continuous improvement and operational excellence. Requirements: - Fluency in English for daily communication with our client (please submit your resume in English). - Extensive experience as a DevOps Engineer with a focus on platform architecture and designing scalable infrastructure solutions. - Proficiency in building and optimizing CI/CD pipelines using tools like Jenkins, Azure DevOps, or CircleCI, with an emphasis on automation and efficiency. - Strong scripting and automation skills (Python, Bash, or similar), with the ability to create scalable solutions and streamline operations. - Hands-on experience with containerization and orchestration tools (e.g., Docker, Kubernetes), including production-grade deployments. - Deep knowledge of cloud platforms such as AWS, Azure, or Google Cloud, with expertise in infrastructure provisioning and management. - Strong understanding of Infrastructure as Code (IaC) principles and experience with relevant tools (Terraform, CloudFormation). - Experience in performing PoCs and assessing new tools and technologies to enhance infrastructure and operations. - Security-focused mindset with a track record of implementing best practices for securing cloud-based and on-premise environments. - Excellent communication skills, with the ability to clearly articulate technical concepts and collaborate effectively across teams. You will stand out if you have: - Relevant certifications such as Azure Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or other cloud and DevOps-related certifications. - Previous experience in roles involving software development or Site Reliability Engineering (SRE). - Proven experience with Azure, including designing and managing infrastructure, implementing DevOps practices, and leveraging Azure-specific services. - A history of designing or contributing to platform-level architecture and infrastructure strategies. If you like it, just apply and good luck! #LI-JM2 Our benefits: -Health and dental insurance -Meal and food allowance -Childcare assistance -Extended paternity leave -Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass; -Profit Sharing and Results Participation (PLR); -Life insurance -Continuous learning platform (CI&T University); -Discount club -Free online platform dedicated to physical, mental, and overall well-being -Pregnancy and responsible parenting course -Partnerships with online learning platforms -Language learning platform And many more! More details about our benefits here: https://ciandt.com/br/pt-br/carreiras At CI&T, inclusion starts at the first contact. If you are a person with a disability, it is important to present your assessment during the selection process. See which data needs to be included in the report by clicking here.This way, we can ensure the support and accommodations that you deserve. If you do not yet have the assessment, don't worry: we can support you in obtaining it. We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to make this journey side by side.

• Design and operate a fleet of Kubernetes (EKS) clusters across production, staging, and ephemeral environments, ensuring reliability and high availability • Evolve AWS infrastructure and network architecture (VPCs, subnets, IAM, account structure) to support scalable, multi-team workloads • Build and maintain infrastructure-as-code and GitOps workflows using tools such as Terraform, CDK, and ArgoCD • Improve platform reliability and performance by defining and driving SLOs, analyzing incidents, and implementing systemic fixes • Participate in and help improve the on-call rotation, leading incident response and post-incident reviews to drive systemic platform improvements • Partner with SRE, Delivery, InfoSec, and product/ML teams to land high-impact infrastructure changes and platform standards • Drive improvements in developer experience by simplifying platform usage, reducing toil, and enabling faster product and ML development • Contribute to cost efficiency initiatives by optimizing resource utilization across Kubernetes and cloud infrastructure