Role Description As a key member of the Direct24 team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner. This role will work closely with Team Leads, Supervisors and report to the Operations Manager. This is a fully remote, full-time position with a shift schedule that includes evenings, weekends, and holidays. - Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, and rail. - Supports more than one account outside of normal business hours. - Interacts with traveler/travel arranger and provides front level customer experience. - Ensures compliance of a client’s travel policy while utilizing agency preferred vendors to maximize profit. - Adheres to DT24 standards in delivering customer experience including telephone and email etiquette, and follows prescribed customer service escalation procedure. - Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance. - Attends staff and training meetings for ongoing updates in travel industry. - Performs other duties as assigned. Qualifications - Minimum 5+ years’ experience in corporate travel agency or CID environment. - Ability to change/create domestic & international multi-segment, multi-destination itineraries. - Demonstrate industry knowledge and keep up to date on locating resources. - Proficiency in Sabre and/or Amadeus GDS systems. - Basic knowledge of MS Office platform. - Experience in supporting after hours environment. - Amadeus GDS – if no experience - willingness to learn. - Must be able to lawfully work within the US and have unrestricted work authorization for US. Requirements - Minimum 5 years’ experience providing domestic and international travel arrangements. - Must demonstrate thorough knowledge of airline ticketing rules and regulations. - High proficiency using Airline GDS, Apollo. - Proficient in producing lowest logical airfare within client’s policy. Benefits - In addition to Medical, Dental, and Vision benefits, Direct Travel offers an employee rewards and recognitions program. - Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support. Company Description Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. For more information, visit www.dt.com . Direct Travel is an EOE/AA/Veteran/People with Disabilities employer.

Contract Duration: 31 months UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. Purpose of Assignment: The purpose of the consultancy is to support country offices and partners to identify and assess relationships between sources of environmental lead exposure and blood lead levels. The UNICEF Strategic Plan has elevated action on climate change and environmental degradation as an organizational priority, to be integrated throughout UNICEF programmes. To concretize this, UNICEF HQ is implementing its global Healthy Environments for Healthy Children (HEHC) programme framework in over 20 countries. To mobilize collection action, UNICEF and partners have founded a Children’s Environmental Health Collaborative to protect child health and development from the impact of climate change and environmental degradation. UNICEF is currently starting activities in an additional 20 low- and middle-income countries to support the prioritization of the issue in the national agenda. This investment is critical because of the lack of understanding of the issue. The resources will be used for a local children’s environmental health assessment (e.g., with an academic institution), building local awareness and institutional leadership on the issue and positioning UNICEF as a credible actor in this new space by rolling out global assets on lead and children’s environmental health. This 31-month consultancy will provide support and technical assistance to low-and-middle income countries on the statistical analysis of lead exposure data within the context of children’s environmental health. The consultancy will be managed by the Senior Adviser, Environment. The consultant will work in close collaboration with the HEHC team at HQ, and other offices working on the issue of lead poisoning. The scope of work: - Lead the development of training material: - Assist in project design: - Conduct statistical analyses: - Provide technical assistance: - Develop database: If you would like to know more about this consultancy, please review the complete Terms of Reference here: Statist Conscy ToR for Child Envl Health.pdf Minimum requirements: (Qualifications/Experience/Expertise) - Education: Master's or Ph.D. in Business Administration with a focus on Corporate Sustainability or a Master’s Degree with significant relevant experience. - Work Experience/expertise: - Minimum 8 years of progressively responsible and relevant work experience in lead programming in low- and middle-income countries. - Technical expertise in statistical analysis. - Demonstrated ability to conduct rigorous research, analyze complex data, and synthesize information into clear, actionable guidance. - Excellent ability to produce high-quality technical notes, protocols, reports, and presentations for diverse audiences (technical experts, policymakers, country-level teams). - Demonstrated past experience in design of studies and assessments, and conducting research related to the environment, environmental health, climate x health, child’s health, pollutants and/or toxic metals - Previous experience of working with UNICEF and the UN is desirable. - Previous work on metals exposure is desirable. - Experience developing databases is desirable - Knowledge and Skills: - Knowledge of research, monitoring, and evaluation methods, both quantitative and qualitative, and statistical methods and software - Excellent communication and presentation skills - Fluency in English (written and verbal) is required; knowledge of another UN language (e.g. Spanish, French, Arabic, Russian) is an asset. For every Child, you demonstrate... UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status. UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance. UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially. Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System): - An up-to-date TMS profile and curriculum vitae (CV) - Cover letter - A separate financial proposal: Financial Proposal Statistician Cons.docx - A detailed technical proposal Remarks: If the TOR or financial proposal documents are not visible on certain recruitment platforms, please visit our official page Vacancies | UNICEF Careers. UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information. All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. Additional information about working for UNICEF can be found here.

Who We Are  At Aurrera Health, we are dedicated to health policy, focusing on improving health coverage and advancing high-quality health care through strategic consulting.  What We Do  Aurrera Health is a mission-driven consulting firm specializing in Medicaid, behavioral health, and health and human services policy solutions that improve coverage and quality of care. Our focus areas include:  - Medicaid Policy, Behavioral Health, Policy Analysis, & Operations: We shape policy reforms at local, state, and federal levels, guiding clients through complex regulations and program requirements, Medicaid expansions, 1115 waivers, substance use disorder and mental health policy and program implementation, and value-based care strategies that serve low-income and vulnerable communities.  - Stakeholder Engagement: Our team facilitates coalition-building, outreach, and public forums, ensuring that diverse voices shape health system improvements.  - Program Implementation & Assessment: We help launch and refine programs aimed at expanding access, reducing costs, and improving outcomes.  - Strategic Advisory Services: Through data-driven insights, we advise clients on payment reforms, managed care initiatives, and innovative care models.  - Technical Assistance: We provide hands-on guidance and tools to help clients overcome regulatory, policy, or operational challenges—ensuring smooth adoption of new initiatives.  What You’ll Do  - Lead in-depth policy research and produce thorough deliverables  - Conduct project management in the context of policy and program implementation  - Manage multiple project tasks, ensuring deadlines and quality standards.  - Lead Policy Research & Analysis: Produce complex policy papers, slide decks, and other written materials with minimal supervision.  - Manage Multiple Projects: Coordinate work plans, track deliverables, and ensure deadlines are met across varied assignments.  - Engage with Stakeholders: Lead meetings, outreach, and alignment efforts.  - Proactive Client Service: Anticipate client and manager needs, offer solutions, and address challenges before they escalate.  What We’re Looking For:  - Bachelor’s + 6 years, Master’s + 4, JD + 3, or PhD + 3 (health policy or related).  - Relevant experience in Medicaid and behavioral health  - Strong project management, policy analysis, and communication skills.  - Ability to operate proactively and handle complex client needs.  Location:  Aurrera Health Group is a fully remote organization and candidates from all areas of the country are encouraged to apply. Occasional travel to company events, meetings, and client sites may be required, but the primary workstation for this position will be remote.     As a national firm, the Aurrera Health Group team works across four time zones. This position must be available to work Pacific or Mountain Time hours.     Compensation and Benefits   Aurrera Health Group offers competitive salaries based on industry standards and experience, skills, and responsibility. We maintain equitable pay bands for employees based on these factors. The starting pay range for this position is $80,000 to $100,000 per year, with an opportunity for an end-of-year bonus.  Additionally, Aurrera Health Group offers a comprehensive benefit package, including:   - Generous leave program, including company holidays, vacation, sick, parental, and volunteer leave.   - Employer-matching 401(k) retirement plan.   - Health, vision, dental insurance with generous employer premium contributions, and Flexible Spending Account plans.   - Short and long-term disability insurance plans.   - Home office and cell phone stipends, charitable donation matching, and other benefits   Why Join Us?  - Dedicated to Health Policy: Our core mission is improving health coverage and care quality.  - Meaningful Work: Create real, sustainable change in health care policy.  - Supportive Culture: Collaborate with inclusive professionals who share a passion for social impact.  Ready to Apply?  Please attach both of the following:   -  Resume (required)   -  Cover Letter (required)   - Explain why you are interested in Aurrera Health Group.   - Describe how your experience aligns with or is transferable to this role.   Important: Applications lacking both a resume and a tailored cover letter will be considered incomplete and will not be reviewed.

SUMMARY The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently—speaking with patients, scheduling appointments, documenting conversations, and resolving escalations—all while maintaining professionalism and composure in a dynamic environment. We are currently seeking a Connection Advisor Intermediate to join our Connection Center team. This Full-Time role (80 hours per pay period) will primarily work remotely (days). The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:30 PM, and will be held on campus for only 1 week. Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone. Employees will need to be within 100-mile radius of our downtown campus. Purpose of this position: Under general supervision, the Connection Advisor Intermediate answers incoming calls and meets caller’s needs; confirms all patient demographic information is current and complete, verifies insurance information, schedules, cancels, or reschedules appointments for assigned clinic or services using call center, electronic health record and department technology. Answers inquiries and questions, troubleshoots basic and more complex issues and provides information as needed. RESPONSIBILITIES - Answers assigned calls for more complex clinics and services; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters and takes messages. - Schedules, cancels and reschedules appointments for patients following standard work and departmental policies and procedures - Handles complex scheduling that often requires multiple appointments or with different providers and modalities - Obtains and accurately captures demographic information and patient’s health insurance information provided by the patient or caller - Accurately completes multiple types of patient registrations in a professional, customer-oriented, timely manner while following departmental policies and procedures - Assists with shadowing and mentoring newly onboarded Connection Advisor Associate and Connection Advisor Intermediate team members - Recommends and supports change and process improvement initiatives while working to uphold standard process workflows and provide feedback as needed - Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices - Completes all work assignments within the time allowed - Requests and processes payments for co-pays, pre-pays, and outstanding balances - Meets all key performance and call quality standards - Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed - Performs other duties as assigned, but only after appropriate training QUALIFICATIONS Minimum Qualifications: - High School Diploma - One year data look-up/data entry experience - Two years’ experience in customer service involving complex analytical problem-solving skills - One year experience in a call center with emphasis in a customer service/medical industry - 6 months of Connection Advisor Associate experience or specialized clinic operational experience - One year of remote work experience -OR- - An approved equivalent combination of education and experience Preferred Qualifications: - One year of post-secondary education - Healthcare Call Center experience - Working knowledge of Epic cadence and prelude - Patient registration experience Knowledge/Skills/Abilities: - Excellent organizational, analytical, critical thinking, and written and verbal communication skills - Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds - Ability to work in a team environment as well as independently - Critical thinking skills and ability to analyze situations quickly and escalate as needed - Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations - Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones - Basic knowledge of medical terminology and health insurance - Ability to work in a fast-paced, highly structured, and continually changing environment - High level of attention to detail - Active listening skills - Ability to work independently and remotely - Ability to become technically competent and are familiar with HHS’s computerized systems and ability basic troubleshooting that support operations