Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Role Overview: We are seeking a detail-oriented and customer-focused Office Administrator / Inbound Sales Representative to manage front-office operations, handle inbound leads, support dispatch coordination, and maintain smooth internal systems. This position combines administrative operations, inbound sales, and customer service. You will be the first point of contact for homeowners, responsible for converting inquiries into booked jobs while ensuring operational efficiency behind the scenes. Key Responsibilities: - Answer incoming calls and respond to customer inquiries professionally and efficiently. - Provide service quotes based on company pricing guidelines. - Convert inbound inquiries into scheduled jobs. - Handle customer concerns, complaints, and unexpected issues with professionalism and emotional intelligence. - Schedule appointments and dispatch field technicians efficiently. - Coordinate daily job calendars and adjust schedules as needed. - Communicate clearly with field staff regarding job details and updates. - Follow up on outstanding invoices, estimates, and customer communications. - Maintain accurate data entry and client records. - Use Excel to track performance metrics, customer data, and internal workflows. - Assist in building and improving internal systems and processes. - Assist with basic social media content creation (experience with Canva is a plus). - Support online engagement and brand consistency when required.

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Role Overview: We are seeking a detail-oriented and customer-focused Office Administrator / Inbound Sales Representative to manage front-office operations, handle inbound leads, support dispatch coordination, and maintain smooth internal systems. This position combines administrative operations, inbound sales, and customer service. You will be the first point of contact for homeowners, responsible for converting inquiries into booked jobs while ensuring operational efficiency behind the scenes. Key Responsibilities: - Answer incoming calls and respond to customer inquiries professionally and efficiently. - Provide service quotes based on company pricing guidelines. - Convert inbound inquiries into scheduled jobs. - Handle customer concerns, complaints, and unexpected issues with professionalism and emotional intelligence. - Schedule appointments and dispatch field technicians efficiently. - Coordinate daily job calendars and adjust schedules as needed. - Communicate clearly with field staff regarding job details and updates. - Follow up on outstanding invoices, estimates, and customer communications. - Maintain accurate data entry and client records. - Use Excel to track performance metrics, customer data, and internal workflows. - Assist in building and improving internal systems and processes. - Assist with basic social media content creation (experience with Canva is a plus). - Support online engagement and brand consistency when required.

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Role Overview: We are seeking a detail-oriented and customer-focused Office Administrator / Inbound Sales Representative to manage front-office operations, handle inbound leads, support dispatch coordination, and maintain smooth internal systems. This position combines administrative operations, inbound sales, and customer service. You will be the first point of contact for homeowners, responsible for converting inquiries into booked jobs while ensuring operational efficiency behind the scenes. Key Responsibilities: - Answer incoming calls and respond to customer inquiries professionally and efficiently. - Provide service quotes based on company pricing guidelines. - Convert inbound inquiries into scheduled jobs. - Handle customer concerns, complaints, and unexpected issues with professionalism and emotional intelligence. - Schedule appointments and dispatch field technicians efficiently. - Coordinate daily job calendars and adjust schedules as needed. - Communicate clearly with field staff regarding job details and updates. - Follow up on outstanding invoices, estimates, and customer communications. - Maintain accurate data entry and client records. - Use Excel to track performance metrics, customer data, and internal workflows. - Assist in building and improving internal systems and processes. - Assist with basic social media content creation (experience with Canva is a plus). - Support online engagement and brand consistency when required.

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Role Overview: We are seeking a detail-oriented and customer-focused Office Administrator / Inbound Sales Representative to manage front-office operations, handle inbound leads, support dispatch coordination, and maintain smooth internal systems. This position combines administrative operations, inbound sales, and customer service. You will be the first point of contact for homeowners, responsible for converting inquiries into booked jobs while ensuring operational efficiency behind the scenes. Key Responsibilities: - Answer incoming calls and respond to customer inquiries professionally and efficiently. - Provide service quotes based on company pricing guidelines. - Convert inbound inquiries into scheduled jobs. - Handle customer concerns, complaints, and unexpected issues with professionalism and emotional intelligence. - Schedule appointments and dispatch field technicians efficiently. - Coordinate daily job calendars and adjust schedules as needed. - Communicate clearly with field staff regarding job details and updates. - Follow up on outstanding invoices, estimates, and customer communications. - Maintain accurate data entry and client records. - Use Excel to track performance metrics, customer data, and internal workflows. - Assist in building and improving internal systems and processes. - Assist with basic social media content creation (experience with Canva is a plus). - Support online engagement and brand consistency when required.