Name of the position: L2 SQL DBA Location: Coimbatore No. of resources needed : 01 Mode: Fulltime Years of experience: 5+ Years Role Summary: The SQL Server DBA – L2 Support role is responsible for providing overnight operational support for SQL Server database environments. The role focuses on proactive monitoring, incident management, deployment execution, and routine maintenance to ensure high availability, performance, and stability of database systems. The resource will work within defined SOPs, runbooks, and escalation frameworks to support business-critical database operations. Key Responsibilities: · Monitor SQL Server database environments using tools such as PRTG, Azure Monitor, and other database monitoring platforms · Review system alerts, acknowledge incidents, and perform initial triage and resolution based on defined SOPs and runbooks · Monitor database instances, SQL Agent jobs, backups, and system performance metrics to ensure optimal operation · Execute database deployments using tools such as Azure DevOps, Redgate, DB Maestro, or other approved deployment solutions · Perform routine database maintenance activities including integrity checks, index maintenance, and backup validation · Validate deployment outcomes and ensure successful completion of maintenance activities · Monitor and manage Azure VM health and associated database infrastructure components · Perform database refreshes across lower environments as per defined processes · Escalate complex issues related to database performance, availability, or failures to L3 DBAs or client teams · Support service requests, incident tickets, and operational tasks within SLA timelines · Contribute to continuous improvement initiatives, backlog items, and automation opportunities within the database platform · Participate in database-related projects as assigned Required Skills and Qualifications: · 5+ years of experience in SQL Server database administration or support · Working knowledge of SQL Server architecture, database health monitoring, and performance basics · Experience with monitoring tools such as PRTG, Azure Monitor, or equivalent · Understanding of database backup strategies, job monitoring, and maintenance plans · Familiarity with deployment tools such as Azure DevOps, Redgate, DB Maestro, or similar · Ability to execute tasks based on SOPs and troubleshoot common database issues · Strong analytical and problem-solving skills with attention to detail · Good communication skills and ability to work in a shift-based support model Preferred Qualifications: · Exposure to Azure-based SQL environments (Azure SQL, Managed Instances, or SQL on Azure VM) · Basic scripting knowledge (T-SQL, PowerShell) · Experience working in ITIL-based support environments · Prior experience in production support or managed services engagements

Name of the position: Senior L2 SQL DBA Location: Coimbatore No. of resources needed : 01 Mode: Fulltime Years of experience: 8+ Years Role Summary: The SQL Server DBA – L2 Support role is responsible for providing overnight operational support for SQL Server database environments. The role focuses on proactive monitoring, incident management, deployment execution, and routine maintenance to ensure high availability, performance, and stability of database systems. The resource will work within defined SOPs, runbooks, and escalation frameworks to support business-critical database operations. Key Responsibilities: · Monitor SQL Server database environments using tools such as PRTG, Azure Monitor, and other database monitoring platforms · Review system alerts, acknowledge incidents, and perform initial triage and resolution based on defined SOPs and runbooks · Monitor database instances, SQL Agent jobs, backups, and system performance metrics to ensure optimal operation · Execute database deployments using tools such as Azure DevOps, Redgate, DB Maestro, or other approved deployment solutions · Perform routine database maintenance activities including integrity checks, index maintenance, and backup validation · Validate deployment outcomes and ensure successful completion of maintenance activities · Monitor and manage Azure VM health and associated database infrastructure components · Perform database refreshes across lower environments as per defined processes · Escalate complex issues related to database performance, availability, or failures to L3 DBAs or client teams · Support service requests, incident tickets, and operational tasks within SLA timelines · Contribute to continuous improvement initiatives, backlog items, and automation opportunities within the database platform · Participate in database-related projects as assigned Required Skills and Qualifications: · 8+ years of experience in SQL Server database administration or support · Working knowledge of SQL Server architecture, database health monitoring, and performance basics · Experience with monitoring tools such as PRTG, Azure Monitor, or equivalent · Understanding of database backup strategies, job monitoring, and maintenance plans · Familiarity with deployment tools such as Azure DevOps, Redgate, DB Maestro, or similar · Ability to execute tasks based on SOPs and troubleshoot common database issues · Strong analytical and problem-solving skills with attention to detail · Good communication skills and ability to work in a shift-based support model Preferred Qualifications: · Exposure to Azure-based SQL environments (Azure SQL, Managed Instances, or SQL on Azure VM) · Basic scripting knowledge (T-SQL, PowerShell) · Experience working in ITIL-based support environments · Prior experience in production support or managed services engagements

• Ensure the smooth implementation and maintenance of database systems. • Provide production support for 24/7 environments • Monitor and analyze system performance, identify bottlenecks, and implement optimizations to ensure high availability and scalability of database systems • Work closely with security and compliance teams to ensure adherence to regulatory and industry standards • Document and maintain technical documentation related to the work done • Collaborate with stakeholders to gather requirements, analyze business needs, and design scalable cloud database architectures • Develop and implement database management strategies, including data governance and data security measures • Stay up to date with the latest advancements in cloud computing, data management, and database technologies, and recommend improvements to existing systems • Participate in capacity planning exercises and ensure efficient resource utilization

Oversee the development, implementation, and maintenance of database systems, ensuring optimal performance and availability while collaborating with teams to support business applications and resolve database-related issues effectively.