• Process patient registration, verifying demographics, obtaining insurance cards, and patient identification • Schedule appointments, transcribe orders, explain financial options to patients, and update medical records accurately and efficiently • Provide strong communication and excellent customer service skills by greeting patients and the community in a respectful manner • Answer internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling in a timely and accurate manner • Process admission paperwork, including basic insurance verification • Calculate patient liabilities and actively collect and process patient payments • Reconcile cash drawer at the close of the day • Schedule referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients

Title: Patient Services Representative, Billing Location: Exton United States Job Description: About AOTI Advanced Oxygen Therapy, Inc. (AOTI) is transforming the future of wound care through breakthrough technologies that improve the lives of patients with chronic non-healing and acute complex wounds. At the heart of our mission is our patented, multimodality Topical Wound Oxygen (TWO2) therapy, the only device of its kind proven effective in both Randomized Controlled Trials (RCTs) and Real-World Evidence (RWE) studies. TWO2 has delivered exceptional clinical outcomes, including an 88% reduction in hospitalizations and a 71% reduction in amputations among patients with Diabetic Foot Ulcers (DFUs) over 12 months. In addition to TWO2, we offer the NEXA NPWT System, an innovative, multi-week, multi-patient Negative Pressure Wound Therapy (NPWT) device designed to deliver the clinical benefits of traditional durable systems with the convenience and simplicity of disposable solutions. The NEXA System is portable, easy to operate, and cost-effective-making advanced wound care more accessible across diverse care settings, from hospitals to the home. Backed by a world-class international leadership team and a robust global infrastructure, AOTI offers a unique opportunity to make a meaningful impact in healthcare. If you're driven by purpose and want to be part of a company that's transforming wound care, we'd love to hear from you. Why We're Hiring As demand for our TWO2 therapy continues to grow, we are expanding our team to ensure we maintain the highest standards of patient care. We are looking for compassionate and motivated individuals to join us in delivering life-changing therapy to more patients across the country. Position Summary The Patient Services Representative, Billing will be responsible for building paper bills for mailing and fax submission and electronic submission via portal and clearinghouse for all insurances and third-party billers along with partnering with the prior authorization and collections departments to maximize company revenue. Location: Remote Employment Type: Full-Time (Remote) Compensation - Salary Range: $22.00 - $24.00 Benefits In addition to competitive pay, we offer a comprehensive benefits package that includes: - Full benefits with a company-sponsored stipend - 401(k) with company match - Company-paid Basic Life, AD&D, Short-Term, and Long-Term Disability Insurance - 11 Paid Holidays + 2 Floating Holidays - Paid Vacation and Sick Time - Paid Volunteer Time Off to give back to your community - Employee Referral Bonuses - Car allowance, fuel reimbursement, and corporate discounts Key Responsibilities - Generate paper bills via PDF for mail/fax submission to insurance. - Enter electronic bills via insurance/clearinghouse portal where applicable. - Analyze documentation on file to ensure proper billing; eligibility, authorization, service rendered, etc. - Ensure billing meets regulatory and insurance requirements for proper billing. - Submit corrected claims to fix errors and in response to insurance denials. - Recognize, flag, and resolve payor issues as they arise. - Strong attention to detail is required to ensure accurate billing. - Demonstrate an understanding of patient confidentiality to protect the patient and corporation. - Assists and communicates with all departments to help increase efficiency and accuracy. - Responds in a timely manner to all inquiries from customers, sales reps, and co-workers. - Answering and appropriately routing all incoming company calls. - Recording and relaying phone messages to appropriate parties. - Perform technical and customer support, as needed. - Performs all necessary administration tasks when necessary. - Maintain accurate data and in third-party billing and in-house ERP systems. - Future cross-training in authorizations and collections. - Perform other duties as assigned. Qualifications & Skills - High School diploma or equivalent required, Bachelors in related field preferred. - Position requires at least 3 years of medical office/provider/billing/collections work experience with insurance procedures. - Must have excellent communication skills, written and verbal. Proficiency with computer, internet and Microsoft Office (Outlook, Word, and Excel). Experience with multiple payor portals a plus. - Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason. Physical Demands - Occasionally required to sit. - Occasionally required to walk. - Occasionally required to use hands to finger, handle, or feel. - Occasionally required to reach with hands and arms. - Occasionally required to talk or hear. - Occasionally required to bend, lift or climb. - Occasionally required to lift up to (50 pounds or greater). - Finger dexterity required. - Hand coordination required. - Specific vision abilities required for this job include close vision, distance vision, ability to adjust or focus. Work Environment - Exposure to adverse conditions. - Exposure to moving mechanical parts. - Exposure to high, precarious places. - Exposure to outside weather conditions. - Exposure to fumes or airborne particles. - Possible risk of electrical shock. - Protective clothing or equipment is required including gloves, covered shoes, protective eyewear. Equal Opportunity Employer Advanced Oxygen Therapy, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Data Privacy Notice We collect and use personal information you provide in your application, such as your name, contact details, and professional experience, to evaluate your qualifications and manage our recruiting process. We may also obtain information from publicly available sources or referrals in connection with recruiting activities. We retain this information for a limited period in accordance with applicable laws and our internal policies. Join Us Join AOTI and help us grow our impact-one patient at a time

Title: Crisis Worker Location: Oakton United States Job Description: For more than 60 years, PRS, now HopeLink Behavioral Health, has provided comprehensive and specialized support to individuals and families living with behavioral health challenges or facing a life crisis. We envision a society where hope is universal. Through access to quality behavioral health, crisis intervention, and suicide intervention services, we foster an inclusive community in which everyone can attain wellness and a genuine sense of belonging. SUMMARY STATEMENT OF POSITION: Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message, or online chat. The Full-Time Crisis Worker will be scheduled 40 hours per week. WHAT WE OFFER: - Meaningful Work: Make a real difference in the lives of others. - Competitive Salary: $18 - $21 per hour - Comprehensive Benefits: Medical, Dental, Vision, FSA, 403b Retirement plan with match; 12 paid holidays; PTO and sick time; birthday leave; employee assistance program; tuition reimbursement. - Fully Remote - Supportive Environment: Join a dedicated team committed to providing high-quality care. SCHEDULE & LOCATION: - 3 shifts available: Mornings, Evenings, and Overnights - Remote PRIMARY DUTIES: - Respond to people reaching out for crisis support through our crisis services (voice, chat, and text): greeting clients, using active listening, and establishing rapport by being accepting, empathetic, objective, non-judgmental, non-directive, and responsive to the feelings of the callers or texters. - Explore the person in crisis experiences and feelings using feeling oriented, responsive language; following established protocols; identifying warning signs; and assessing the degree of safety and risk. - Provide confidential contacts and ensure that any information shared by the person in crisis is kept confidential. - Provide referrals to appropriate resources; engage 9-1-1 for emergency medical treatment and/or police intervention, using required assessments and policy guidance. - Accurately document crisis contact interactions in correct contact reports. - Participate in educational opportunities provided by and through HopeLink to stay current on job-related knowledge; a minimum of 5 hours of refresher training post initial 120+-hour training is required. - Complete administrative tasks as assigned by the Shift Supervisor. ESSENTIAL COMPETENCIES: - Adaptability to changes in environment and situations - Strong and effective communication skills, ability to speak clearly and easily understood via the phone and online - Dependability with attendance and punctuality guidelines - Interpersonal relationship skills by maintaining confidentiality and dignity of self and others - Professionalism by following through with commitments and treating others with respect - Teamwork and contributes to building a positive team, gives and welcomes feedback QUALIFICATIONS: - Must have successfully completed mandatory 120+-hour HopeLink Crisis Services Crisis Worker Training. - Ability to support people in crisis using voice, chat, and text, as assigned. Willing to work across different service areas based on program needs. - Computer experience and proficient typing skills. - Ability to remain alert on scheduled shifts; experience working swing shifts preferred for overnight positions. - Demonstrated knowledge and ability to make sound decisions under pressure. - Understanding of confidentiality and privacy issues within a crisis center program. - High degree of empathy toward the people we serve and demonstrated knowledge of distress tolerance and coping skills. PERFORMANCE EXPECTATIONS: - Respond to crisis contacts in a professional manner following established protocols. - Maintain the confidentiality and privacy of information provided by persons in crisis. - Respond to clients in way that is accepting, empathetic, objective, non-judgmental, non-directive and responsive to the feelings of callers. - Adhere to the assigned shift schedule and follow program procedures when requesting coverage for an assigned shift. - Complete contact reports for each interaction by the end of each contact. - Attend and participate in scheduled staff meetings and supervision. - Fulfill the required minimum of at least 5 hours of refresher training post initial 120+-hour training. The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position.

Communicate with patients and providers to schedule appointments, verify insurance eligibility, and collect financial obligations. Ensure accurate documentation and provide exceptional customer service while maintaining confidentiality and adhering to...