• Design and enforce security best practices across infrastructure, cloud environments, and CI/CD pipelines. • Implement and manage vulnerability management, patching, access controls, and threat monitoring. • Lead security incident response and post-incident reviews. • Establish reporting and metrics that provide visibility into security posture and risk management. • Oversee cloud and network infrastructure to ensure secure, resilient, and scalable operations. • Manage networking components including routing, connectivity, firewalls, and load balancing. • Support engineering teams with reliable platform services and deployment infrastructure. • Establish comprehensive monitoring, logging, and alerting across infrastructure and services. • Build operational dashboards and reporting that provide visibility into system health, performance, and availability. • Develop metrics and reporting for leadership related to incidents, uptime, operational performance, and security risks. • Act as a technology advocate, independently seeking opportunities where technology can be utilized to improve the business. • Provide technical guidance and mentorship while fostering a team environment. • Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned efforts. • Seek opportunities to expand technical knowledge and capabilities. • Perform other responsibilities as assigned.

• Work hands-on with the infrastructure that supports our distributed & highly scalable services in both SaaS and on-prem offerings • Gather requirements from customers and adapt manifests and software to support new environments • Use and augment monitoring tools to observe platform health, ensure performance and reliability • Interact with the product team to test new features and package new on-prem releases • Automate and optimize the release pipeline to make it as frictionless as possible • Exhibit continuous curiosity for emerging technology that could solve our challenges

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Sr. Devops Engineer at Coupa: As a Sr. Devops Engineer Platform, you will play a crucial role in the development of solutions for our Enterprise platform. You will be developing applications that provide self-service and increased efficiency to a diverse group of internal customers across Cloud Operations, Engineering, Customer Success & Support, and Customer Value Management. When you are successful you will significantly accelerate the ability of our teams to better serve our customers. What You'll Do: - Own, build, and operate modern cloud platforms delivering APIs, integrations, security, messaging, streaming, identity, reliability, and container services - Design and run a secure, scalable, multi-region and multi-cloud platform across AWS and Azure in a regulated environment supporting hundreds of services - Act as a technical lead and partner, providing guidance and direction to multiple platform engineering teams - Drive containerization efforts to improve efficiency, scalability, reliability, and cost optimization - Define and execute long-term platform strategies and roadmaps aligned with business priorities in collaboration with engineering and product teams - Take full ownership of platform reliability and scalability, using data-driven insights to deliver high-quality features while managing technical debt effectively What You Will Bring to Coupa: - 4+ years of hands-on platform/system engineering experience using Go, Python, Java, Ruby, or equivalent languages - 2+ years in a lead engineering role, collaborating with diverse, globally distributed teams - Strong experience with containerization and CI/CD technologies, including Docker, Kubernetes, GitHub Actions, ArgoCD, and cloud container services (EKS, AKS, ECS) - Experience with Infrastructure as Code and multi-cloud deployments across AWS, Azure, and GCP - Proven ability to build, run, and scale modern full-stack cloud applications reliably in public cloud environments - Excellent communication skills and technical leadership, with the ability to own roadmaps, align with business priorities, and solve complex problems; supported by a degree in Computer Science, Computer Engineering, or equivalent #LI-Hybrid #LI-TC1 Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

To be considered for this role, candidates must have United States Citizenship due to the nature of the assignments. If you do not have U.S. Citizenship, you will not be considered for the position. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work." About You You're a senior infrastructure engineer who believes that the best system is one that runs itself. You thrive on building automation that eliminates toil, designing for resilience at global scale, and owning the full lifecycle of cloud infrastructure — from architecture to observability. You bring a bias for action and a continuous improvement mindset to everything you do: if something can be automated, you'll automate it; if a system is fragile, you'll make it robust. You're equally comfortable diving deep into a production incident and partnering with developers to make their lives easier. What Skills Do I Need? - 5-7+ years of hands-on DevOps or Infrastructure Engineering experience, with demonstrated ownership of production cloud environments at scale - Proficiency with modern cloud infrastructure tooling — experience with Kubernetes, Helm, Terraform, Ansible, and major cloud providers (AWS and/or Azure) is highly relevant - Experience managing enterprise-grade data persistence layers, including NoSQL and SQL databases, key/value stores, and messaging systems (e.g., AMQP, MQTT) - Familiarity with observability and monitoring tooling (e.g., Prometheus, Mimir, Thanos, Grafana) and a strong understanding of what good SRE practice looks like in a fast-growing SaaS environment - Exposure to modern programming or scripting languages used in infrastructure contexts (e.g., Go, TypeScript, Python, Bash) - Bachelor's degree in Computer Science, Engineering, or equivalent practical experience - Must be able to work Eastern Time Zone (Boston) Hours Key Responsibilities - Own the deployment, health, and continuous improvement of Tulip's multi-cloud, multi-region SaaS environments — including clusters spanning the US, Europe, and Asia - Design and evolve cloud architecture to ensure customer availability, stability, and performance as Tulip scales globally - Own and continuously improve Tulip's CI/CD infrastructure, driving toward a fully automated, human-interaction-free software delivery lifecycle - Build automation tooling and internal systems that reduce operational toil and increase developer velocity — if it can be automated, automate it - Define and maintain observability standards across Tulip's cloud environments, including metrics, alerting, logging, and distributed tracing - Proactively identify performance degradation and capacity risks before they impact customers; lead incident response and drive root cause analysis - Serve as a close partner to application engineering teams throughout the software development lifecycle, providing infrastructure guidance and support - Participate in the on-call rotation and contribute to a culture of continuous improvement through documentation, runbooks, and process iteration Key Collaborators - Application Engineering teams - Edge & Hardware teams - QA team - Product Management - Customer Support Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: - Direct impact on product and culture - Company equity - Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K) - Flexible work schedule and unlimited vacation policy - Virtual company events and happy hours - Fitness subsidies We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $130,000 - $190,000 per year. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.