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Quantum Workplace is a leading provider of employee success solutions, helping organizations build thriving workplace cultures through employee engagement, perf
AI Operations Engineer
Location
United States
Posted
104 days ago
Salary
0
Seniority
Senior
Job Description
AI Operations Engineer
Quantum Workplace
• Partner with Sales, Customer Success, and Marketing to identify and prioritize high-leverage AI automation opportunities • Design, build, and deploy AI-enabled services and agent-based workflows end-to-end • Rapidly prototype solutions to validate value before committing to full production builds • Implement multi-step AI workflows with tool usage, data retrieval, and external system integration • Build and maintain API-driven backend services supporting AI-powered applications • Create frontend components and user interfaces that support AI workflows • Integrate AI systems with enterprise data platforms, CRM tools, and business systems • Design testing strategies to ensure AI outputs are accurate, reliable, and safe for production • Build observability, logging, and monitoring into AI services from the start • Ensure solutions meet security, compliance, and governance standards • Contribute to architectural reviews and help shape platform standards and best practices
Job Requirements
- 3+ years of professional software development or data science experience
- Proficiency in Python, C#, TypeScript, or similar languages used in AI and automation contexts
- Hands-on experience building AI-powered workflows or agent-based systems using LLM APIs (Claude, OpenAI, or similar)
- Proficiency with SQL and relational database design
- Experience building and consuming RESTful APIs
- Strong communication skills — you can translate technical work into terms that resonate with business stakeholders
- Nice to Have
- Experience with AI agent frameworks such as the Claude Agent SDK, Microsoft Agent Framework, or OpenAI Agents SDK
- Familiarity with low-code/no-code automation platforms (Zapier, n8n, Make)
- Experience integrating with CRM, marketing automation, or BI platforms (HubSpot, Salesforce, Marketo)
- Exposure to observability and monitoring tools (Datadog, New Relic, or similar)
- Experience with cloud platforms (Azure, AWS, GCP) and CI/CD pipeline practices
Benefits
- Health Insurance: We offer 3 options (1 option is 100% premium paid by QW for employees) + Telehealth
- Dental & Vision: We cover 100% of premiums for employees
- 401k: We match 100% of contributions up to 4% and you're fully vested on day 1
- Parental leave
- PTO
- Summer hours
- Zoo membership
- Remote work stipend for 100% remote Qwirks
- Annual professional and wellness development allowance
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