Description Come grow with us. Supportive Employee focused work environment with the eligibility to work remotely after on-site training and at least 6 months of consistent of consistent job performance, subject to company policy, business needs and ongoing performance standards! Join the Edfinancial Team — Where Purpose Meets Growth! Position: Customer Service Representative (On-Site – Knoxville, TN)Starting Pay: $18.00/hour + $4.93/hour fringe benefit That’s over $22/hour in total value, plus growth opportunities, training, and a supportive team environment! Learn More: Edfinancial Careers Discover our story, explore our company culture, and hear from real team members about why they love working at Edfinancial. What You’ll Do: As a Customer Service Representative, you’ll be the friendly, knowledgeable voice our customers depend on. You’ll: - Handle inbound and outbound calls with professionalism and empathy. - Provide accurate, clear information about our products and services. - Resolve questions and issues quickly while maintaining compliance with federal and company guidelines. - Use sound judgment and strong communication skills to support each customer interaction. - Collaborate with your team to create a positive, high-quality work environment. Why You’ll Love Working Here- At Edfinancial, we don’t just talk about culture — we live it.You’ll join a community that values: - Growth & Development: Paid training, certifications, and opportunities for advancement. - Balance & Support: Friendly teams, encouraging leaders, and flexibility to work from home after six months of strong performance. - Purpose: Every call you take helps our customers manage one of life’s biggest investments — their education. “The people here genuinely care — it feels like family.”— Edfinancial Team Member What We’re Looking For: - Strong communication and listening skills - A professional, positive attitude - Ability to stay organized and meet daily goals - Basic computer proficiency - Open availability during business hours Work Details- - On-Site Position: Knoxville, TN(Remote eligibility after 6 months of meeting performance metrics) - Hours of Operation : - Mon: 8 AM –11 PM EST - Tue–Fri: 8 AM – 8 PM EST - Sat: 10 AM – 2 PM EST - Schedules are assigned based on business needs; flexibility is key! - Overtime: Occasionally required during peak times Additional Responsibilities - Maintain confidentiality and data security at all times - Stay current with system updates, loan phases, and compliance standards - Complete annual training and certifications - Support other departments during peak seasons Ready to Start Your Journey? Be part of a team that values integrity, growth, and community.Apply today and start your next chapter with Edfinancial Services!

Description Come grow with us. Supportive Employee focused work environment with the eligibility to work remotely after on-site training and at least 6 months of consistent of consistent job performance, subject to company policy, business needs and ongoing performance standards! Join the Edfinancial Team — Where Purpose Meets Growth! Position: Customer Service Representative (On-Site – Dayton, TN) Starting Pay: $18.00/hour + $4.93/hour fringe benefit That’s over $22/hour in total value, plus growth opportunities, training, and a supportive team environment! Learn More: Edfinancial CareersDiscover our story, explore our company culture, and hear from real team members about why they love working at Edfinancial. What You’ll Do:As a Customer Service Representative, you’ll be the friendly, knowledgeable voice our customers depend on. You’ll: - Handle inbound and outbound calls with professionalism and empathy. - Provide accurate, clear information about our products and services. - Resolve questions and issues quickly while maintaining compliance with federal and company guidelines. - Use sound judgment and strong communication skills to support each customer interaction. - Collaborate with your team to create a positive, high-quality work environment. Why You’ll Love Working Here-At Edfinancial, we don’t just talk about culture — we live it.You’ll join a community that values: - Growth & Development: Paid training, certifications, and opportunities for advancement. - Balance & Support: Friendly teams, encouraging leaders, and flexibility to work from home after six months of strong performance. - Purpose: Every call you take helps our customers manage one of life’s biggest investments — their education. “The people here genuinely care — it feels like family.”— Edfinancial Team Member What We’re Looking For: - Strong communication and listening skills - A professional, positive attitude - Ability to stay organized and meet daily goals - Basic computer proficiency - Open availability during business hours Work Details- - On-Site Position: Dayton, TN(Remote eligibility after 6 months of meeting performance metrics) - Hours of Operation : - Mon: 8 AM –11 PM EST - Tue–Fri: 8 AM – 8 PM EST - Sat: 10 AM – 2 PM EST - Schedules are assigned based on business needs; flexibility is key! - Overtime: Occasionally required during peak times Additional Responsibilities - Maintain confidentiality and data security at all times - Stay current with system updates, loan phases, and compliance standards - Complete annual training and certifications - Support other departments during peak seasons Ready to Start Your Journey? Be part of a team that values integrity, growth, and community. Apply today and start your next chapter with Edfinancial Services!

Role Description The Loan Documentation Specialist - Pre Close will support our lending staff in preparing and processing essential loan documents for many types of loans, including retail, commercial, agricultural, and home equity lines of credit. - Gathers and prepares loan documents to be passed at the closing of the loan. - Establishes, maintains, and updates files, databases, records, and/or other documents pertaining to the financial transaction records. - Arranges and prepares loan documents to help ensure collectability of the loan. - Ensures that all required documents, forms, and agreements are collected and accurate. - Completes all tasks in compliance with federal and state rules and regulations and company policies. - Ensures the loan is properly funded in accordance with the loan closing statement. - Properly files and stores loan and supporting documents in compliance with retention guidelines and company policies and procedures. - Obtains and records data points needed to monitor and report compliance with various regulations, including, but not limited to, the Bank Secrecy Act (BSA), Community Reinvestment Act (CRA), and Home Mortgage Disclosure Act (HMDA). Qualifications - High School or GED (Required) - Bachelor's Degree in business, finance, accounting, or related field (Preferred) - Two (2) years of experience in loan processing and/or documentation (Preferred) Requirements - Oral and written communication skills - Detail oriented - Ability to multi-task - Computer skills - Organizational skills - Clerical and administrative skills - Ability to work as a part of a team - Time management skills Benefits - No travel required - Mandatory vacation not required Company Description Position is remote eligible in Kentucky once fully trained in Owensboro, KY to perform the position duties.

• Serve as the essential link between clients and the gaming community. • Investigate and deliver prompt, quality responses to players' questions. • Provide valuable feedback to developers. • Maintain accurate and detailed reports to keep processes streamlined. • Play a part in maintaining high-quality standards through the QC process.