Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave.
Director of Content Ratings, Korea
Location
South Korea
Posted
46 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Director of Content Ratings, Korea
Crunchyroll, LLC
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role As the Director of Content Ratings, Korea, you will lead the strategy, execution, and continuous evolution of Crunchyroll’s ratings and compliance operations in Korea. You will be accountable for the end-to-end ratings ecosystem, including regulatory alignment, operational workflows, tooling, and team performance, ensuring scalable, high-quality delivery across simulcast and catalog content. This role is both a strategic and operational leader, responsible for setting regional direction, managing a team of ratings and metadata professionals, and representing Crunchyroll with external regulatory bodies such as the KMRB. You will partner closely with global Content Operations, Localization, Legal, and Marketing to ensure content is launch-ready, compliant, and aligned with audience expectations. Key Responsibilities: - Define and lead the ratings and compliance strategy for Korea, ensuring alignment with global standards and regional regulatory requirements - Establish scalable frameworks, policies, and governance models for ratings and metadata operations - Drive continuous improvement of workflows, tools, and systems to support high-volume global content delivery - Own regional KPIs, SLAs, and quality metrics related to ratings accuracy, timeliness, and compliance - Build, lead, and develop a high-performing team of ratings and metadata professionals - Set clear goals, provide ongoing coaching, and support career development for team members - Establish quality control mechanisms and performance standards across the team - Ensure appropriate resourcing and workforce planning to meet business demand and growth - Oversee end-to-end ratings workflows for simulcast and catalog content - Ensure consistent application of KMRB ratings and internal standards across all titles - Implement robust QA processes to maintain metadata integrity and ratings accuracy at scale - Drive cross-functional alignment to ensure seamless handoffs across Content Ops, Localization, and Distribution - Serve as the primary point of contact and representative for Crunchyroll with the KMRB and other relevant regulatory bodies - Ensure full compliance with Korean content regulations, youth protection laws, and evolving policy requirements - Monitor regulatory changes and proactively adapt internal processes and policies - Partner with Legal to assess risk and ensure appropriate escalation frameworks are in place - Act as a key regional leader interfacing with global stakeholders across Content Operations, Marketing, Product, and Legal - Influence upstream and downstream workflows to ensure ratings and compliance are embedded early in the content lifecycle - Provide expert guidance on sensitive or high-risk content decisions to senior leadership - Own and evolve ratings and metadata systems (e.g., Airtable, internal tools) to support operational scalability - Leverage data to identify trends, risks, and opportunities for process optimization - Deliver regular reporting and insights to leadership on performance, risks, and operational health About You - 12+ years of experience in broadcast/streaming content rating - 2+ years of experience leading teams or managing complex operational functions at scale - Experience with KMRB self-rating policies and procedures, including completion of KMRB training - Experience with youth protection policies and programs - Experience with global ratings systems is a plus - Demonstrated ability to operate at both strategic and operational levels, translating business goals into scalable execution - Strong critical thinking and analytical skills - Proven ability to manage a high volume of projects with competing deadlines - Executive presence with the ability to influence senior stakeholders and represent the organization externally - Fluency in English and Korean - Must be comfortable discussing sensitive and potentially offensive subject matter with senior leadership and external stakeholders - Ability to collaborate cross-functionally across departments to drive company initiatives - Proficient with databases (Airtable preferred) and working with large datasets - Experience driving operational improvements through systems, tooling, or automation is strongly preferred This role requires screening content that may be sensitive or offensive to certain audiences. About the Team The Content Ratings team is responsible for ensuring that all content on the Crunchyroll platform adheres to our internal standards and complies with any legal/regulatory requirements in the countries where we operate. Our goal is to provide our audiences with content ratings and advisories to help them make informed viewing choices. The team embodies Crunchyroll’s collaborative spirit and operates at the intersection of compliance, content operations, and audience trust, playing a critical role in enabling scalable global content distribution while mitigating regulatory and brand risk. #LifeAtCrunchyroll #LI-remote About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value - Courage. We believe that when we overcome fear, we enable our best selves. - Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. - Kaizen. We have a growth mindset committed to constant forward progress. - Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
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