• Design and develop our cloud-enabled products, working on all parts of the code stack as we utilize modern frameworks and technologies • Collaborate with stakeholders within the business including Product team and User Experience team to understand their requirements/criteria • Mentor Software Engineers to allow for knowledge development through advice, coaching and training opportunities • Advocate and evangelize modern agile methodologies and best practices • Take a lead role in translating requirements to sprint stories and executing on them • Build quick prototypes to refine concepts, then turn them into real production-quality features. • Contribute to the evolution of the SDLC and the tech stack

• Atuar como referência técnica do time, direcionando decisões de arquitetura e implementação • Garantir padrões de engenharia de software (clean code, SOLID, testes automatizados, observabilidade) • Realizar code reviews estruturados, promovendo qualidade e consistência técnica • Liderar a construção de soluções escaláveis e resilientes para ambientes de alta concorrência • Apoiar a definição e evolução de arquitetura junto ao Arquiteto de Software • Atuar na resolução de problemas técnicos complexos (troubleshooting avançado) • Garantir boas práticas em integrações via APIs, Webhooks e eventos • Projetar e implementar fluxos de processamento assíncrono e mensageria • Conduzir iniciativas de melhoria contínua (refatoração, performance, custo e eficiência) • Desenvolver e evoluir o time por meio de mentoria técnica e disseminação de conhecimento • Apoiar decisões relacionadas a observabilidade, confiabilidade (SRE) e segurança

• join a small but ambitious team of digital creatives • adopt promising new technologies • manage your working hours yourself in respect to objectives and other team members • push objectives forward and bring in your own ideas • participate in team events and workshops like 'Learn & Lunch' and strategy workshops

• Technical Troubleshooting & Issue Resolution – Address complex technical challenges in Archibus to ensure client satisfaction. • Cross-Functional Collaboration – Work closely with teams across Technical Support, Cloud Operations, Development, and Professional Services to resolve issues effectively. • Client Engagement & Support – Partner directly with customer and partner teams to facilitate smooth issue resolution. • Product Support & Enhancements – Identify patterns in technical challenges and proactively optimize product performance. • Performance Optimization & Live Monitoring – Ensure system reliability with proactive tracking and fine-tuning. • Innovative Problem Solving – Apply creative thinking to develop effective solutions for technical challenges. • Clear Technical Communication – Convey complex technical concepts to both technical teams and business stakeholders. • Training & Documentation – Share knowledge internally, document best practices, and mentor team members. • Bug Identification & Submission – Identify, document, and escalate software bugs for advancement to the Engineering team. • Contribute to Engineering Hackathons – Bring fresh ideas and contribute to key initiatives.