The leading corporate card and expense management platform
Product Manager
Location
New York
Posted
48 days ago
Salary
$110K - $155K / year
Seniority
Mid Level
Job Description
Product Manager
PEX
• Bring together insights from every area to design and build the customer experience • Ship high-quality, new products and features on a weekly basis • Define and articulate user facing features of the product, including understanding how users will interact with the product and ensuring that these interactions are engaging and intuitive • Collaborate with multiple business partners to scope, design and develop new features to meet growth, P&L and customer goals • Rapidly synthesize complex issues into easily understood product requirements and an easy to use user experience • Develop a deep understanding of user needs and behaviors • Work closely with UI designers and developers to ensure that the interactive elements of the product are consistent, visually appealing and functionally effective • Conduct user research to gather insights into how users interact with the product. This includes usability testing, A/B testing, and other methods to validate and refine interactive features • Create usability test plans, conduct qualitative interviews, synthesize and report on feedback to inform design and development decisions • Write comprehensive user stories for key product features, including acceptance criteria, and participate in integration and user acceptance testing (UAT) and functionality testing • Track and report on engagement metrics, and make data driven decisions to improve the product • Validate design decisions and understand the impact of different interactive elements on user experience and conversion rates • Manage the lifecycle of product features UX from conception through launch and beyond. This includes prioritizing tasks, setting timelines, and ensuring that projects stay on track • Analyze user data and translate insights into actionable product improvements. • Provide thought leadership in design thinking and user-centered design principles • Keep up-to-date with the latest trends in technology and design as well as the competitive landscape, and incorporate these insights into the product strategy • Effectively visualize and communicate design ideas • Define and track KPIs and key results around the user experience. • Be an end-user expert on the current PEX platform and all product user experience
Job Requirements
- 2+ years developing / managing products / digital experiences; prior experience working on small business tools, SaaS products, payments or financial services, or commerce platforms is a plus
- Excellent communication and collaboration skills (both visual and written) to work effectively with cross-functional teams
- Familiarity with Agile methodologies and tools such as JIRA or Azure DevOps.
- Experience with A/B and multivariate testing tools such as Optimizely or VWO
- Experience in conducting user research and usability testing
- Proficiency using analytics tools such as Google Analytics, Amplitude, or Mixpanel
- Expertise in using design and prototyping tools such as Figma or Adobe XD for creating detailed wireframes, mockups, and interactive prototypes, enabling effective visualization and communication of design ideas
- Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field
- Nice to Have: Experience with CRM platforms (such as Salesforce or Hubspot), familiarity with CDP systems (such as Segment or Rudderstack)
- Nice to Have: Have a portfolio demonstrating a proven track record of shipping user-centric design work
Benefits
- Competitive Pay
- Competitive Benefits
- Health & Wellness Offerings
- Flexible PTO
- PEX Parental Leave
- Dynamic and Passionate Team
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