We are seeking an Engineering Manager – Mechanical & Electrical to lead and develop a distributed team of LATAM-based engineering resources. This role is mechanically driven, with strong responsibility for design quality, execution, and manufacturability, while also overseeing electrical engineering integration. You will act as the key bridge between U.S.-based stakeholders and LATAM execution teams, ensuring all deliverables are accurate, aligned, and delivered on time. This is a technical leadership role, requiring deep involvement in engineering work, not a people-only management position. Engineering Leadership & Team Management - Lead and develop LATAM-based CAD Technicians, Drafters, Mechanical Design Engineers, and Electrical Engineers - Set clear expectations for quality, delivery, and technical rigor - Assign and prioritize work across multiple programs - Mentor engineers to improve technical capabilities and execution - Provide performance feedback and support ongoing development Mechanical Engineering (Primary Focus) - Own mechanical design execution across modular systems, enclosures, and industrial structures - Review and approve designs for accuracy and manufacturability - Ensure proper application of materials, tolerances, and fabrication methods - Drive design-for-manufacturability (DFM) and design-for-assembly (DFA) best practices - Partner with Manufacturing Engineering to align designs with build strategies Electrical Engineering Oversight - Provide leadership and oversight for electrical engineering deliverables - Ensure clean integration between electrical systems and mechanical layouts - Review schematics, layouts, and documentation for completeness and consistency - Coordinate and resolve mechanical–electrical interface challenges Standards, Quality & Governance - Establish and enforce engineering standards, templates, and best practices - Ensure consistent use of CAD tools, drawing standards, and revision control - Maintain quality control across engineering output from LATAM teams - Support engineering change management and design revisions Cross-Functional Collaboration - Collaborate with Engineering, Manufacturing, Supply Chain, and Program teams - Translate project requirements into clear engineering work packages - Support project timelines, milestones, and risk identification - Act as a technical escalation point for complex design challenges Global Team Execution - Manage distributed teams across time zones with clear communication and structure - Ensure alignment between stakeholders and LATAM engineering execution - Drive accountability without micromanagement - Build repeatable workflows for offshore engineering support Technical Review & Risk Management - Review complex designs for technical risk, cost drivers, and manufacturability concerns - Identify issues early and drive corrective action - Ensure designs meet compliance, safety, and customer requirements

We are seeking an Engineering Manager – Mechanical & Electrical to lead and develop a distributed team of LATAM-based engineering resources. This role is mechanically driven, with strong responsibility for design quality, execution, and manufacturability, while also overseeing electrical engineering integration. You will act as the key bridge between U.S.-based stakeholders and LATAM execution teams, ensuring all deliverables are accurate, aligned, and delivered on time. This is a technical leadership role, requiring deep involvement in engineering work, not a people-only management position. Engineering Leadership & Team Management - Lead and develop LATAM-based CAD Technicians, Drafters, Mechanical Design Engineers, and Electrical Engineers - Set clear expectations for quality, delivery, and technical rigor - Assign and prioritize work across multiple programs - Mentor engineers to improve technical capabilities and execution - Provide performance feedback and support ongoing development Mechanical Engineering (Primary Focus) - Own mechanical design execution across modular systems, enclosures, and industrial structures - Review and approve designs for accuracy and manufacturability - Ensure proper application of materials, tolerances, and fabrication methods - Drive design-for-manufacturability (DFM) and design-for-assembly (DFA) best practices - Partner with Manufacturing Engineering to align designs with build strategies Electrical Engineering Oversight - Provide leadership and oversight for electrical engineering deliverables - Ensure clean integration between electrical systems and mechanical layouts - Review schematics, layouts, and documentation for completeness and consistency - Coordinate and resolve mechanical–electrical interface challenges Standards, Quality & Governance - Establish and enforce engineering standards, templates, and best practices - Ensure consistent use of CAD tools, drawing standards, and revision control - Maintain quality control across engineering output from LATAM teams - Support engineering change management and design revisions Cross-Functional Collaboration - Collaborate with Engineering, Manufacturing, Supply Chain, and Program teams - Translate project requirements into clear engineering work packages - Support project timelines, milestones, and risk identification - Act as a technical escalation point for complex design challenges Global Team Execution - Manage distributed teams across time zones with clear communication and structure - Ensure alignment between stakeholders and LATAM engineering execution - Drive accountability without micromanagement - Build repeatable workflows for offshore engineering support Technical Review & Risk Management - Review complex designs for technical risk, cost drivers, and manufacturability concerns - Identify issues early and drive corrective action - Ensure designs meet compliance, safety, and customer requirements

We are seeking an Engineering Manager – Mechanical & Electrical to lead and develop a distributed team of LATAM-based engineering resources. This role is mechanically driven, with strong responsibility for design quality, execution, and manufacturability, while also overseeing electrical engineering integration. You will act as the key bridge between U.S.-based stakeholders and LATAM execution teams, ensuring all deliverables are accurate, aligned, and delivered on time. This is a technical leadership role, requiring deep involvement in engineering work, not a people-only management position. Engineering Leadership & Team Management - Lead and develop LATAM-based CAD Technicians, Drafters, Mechanical Design Engineers, and Electrical Engineers - Set clear expectations for quality, delivery, and technical rigor - Assign and prioritize work across multiple programs - Mentor engineers to improve technical capabilities and execution - Provide performance feedback and support ongoing development Mechanical Engineering (Primary Focus) - Own mechanical design execution across modular systems, enclosures, and industrial structures - Review and approve designs for accuracy and manufacturability - Ensure proper application of materials, tolerances, and fabrication methods - Drive design-for-manufacturability (DFM) and design-for-assembly (DFA) best practices - Partner with Manufacturing Engineering to align designs with build strategies Electrical Engineering Oversight - Provide leadership and oversight for electrical engineering deliverables - Ensure clean integration between electrical systems and mechanical layouts - Review schematics, layouts, and documentation for completeness and consistency - Coordinate and resolve mechanical–electrical interface challenges Standards, Quality & Governance - Establish and enforce engineering standards, templates, and best practices - Ensure consistent use of CAD tools, drawing standards, and revision control - Maintain quality control across engineering output from LATAM teams - Support engineering change management and design revisions Cross-Functional Collaboration - Collaborate with Engineering, Manufacturing, Supply Chain, and Program teams - Translate project requirements into clear engineering work packages - Support project timelines, milestones, and risk identification - Act as a technical escalation point for complex design challenges Global Team Execution - Manage distributed teams across time zones with clear communication and structure - Ensure alignment between stakeholders and LATAM engineering execution - Drive accountability without micromanagement - Build repeatable workflows for offshore engineering support Technical Review & Risk Management - Review complex designs for technical risk, cost drivers, and manufacturability concerns - Identify issues early and drive corrective action - Ensure designs meet compliance, safety, and customer requirements

Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote) locations Richmond, VA San Francisco, CA US Remote McLean, VA New York, NY time type Full time job requisition id R238655 Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote) Summary: As a Premium Support Engineer, you will be the primary technical authority and strategic partner for our highest-priority enterprise customers. You will bridge the gap between high-scale software engineering and white-glove technical account management, specifically driving success for customers operating in air-gapped and self-hosted environments. You are not just a support contact; you are a "local guide" embedded within the customer’s journey, ensuring their vaultless tokenization architecture is deterministic, resilient, and performant at a scale of billions of daily operations. Why You'll Love This Role: You will be at the forefront of Capital One Software’s expansion into the B2B market, supporting a "Core Product" proven to handle 150B+ monthly operations. You will work with a product that secures sensitive data while maintaining its utility for high-scale analytics and AI. Key Responsibilities: 1. Strategic Technical Advocacy (Live BAU) - Serve as the "Single Point of Contact" for all technical inquiries, providing accelerated response times (e.g., 1-hour P1 response) tailored to the customer’s specific network topology. - Lead Monthly and Quarterly Business Reviews (MBR/QBR) to report on incident trends, root cause analysis (RCA), and overall system health. - Advocate for customer feature requests within the Databolt product roadmap to solve unique air-gapped or hybrid-SaaS challenges. 2. Post-Live Operations & Resilience - Manage the full lifecycle of self-hosted Data Plane instances, including zero-downtime upgrades and version parity management. - Proactively monitor local telemetry and performance metrics (TPS, latency drift) using Prometheus or similar tools to identify bottlenecks before they impact production. - Own the P1/P2 incident response process, driving rapid remediation within restricted environments where external cloud access is limited. 3. Ecosystem Hardening (Pre-Live Readiness) - Architect and simulate the customer’s internal Kubernetes/EKS environment to validate patches and configuration bundles prior to production deployment. - Design and implement secure "manual sync" protocols for delivering dynamic code libraries and Docker images to air-gapped systems. - Collaborate with customer Data Architects to design custom Access Policies, RBAC groups, and Field Templates that align with internal governance. Basic Qualifications - Bachelor’s Degree - At least 7 years of experience in technical account management, enterprise B2B support, or customer-facing engineering roles. - At least 5 years of experience with AWS (Multi-AZ, EKS, KMS, Secrets Manager) - At least 5 years of experience in security and networking, including knowledge of mTLS, JWT, OAuth, and Data Loss Prevention (DLP) configurations in restricted VPC environments. - At least 3 years of experience with Infrastructure as Code (Terraform, AWS CloudFormation) to provision, replicate, and tear down customer cloud environments in internal sandboxes. - At least 3 years of experience programming with Java, Python, Go, or PySpark SDKs. - At least 3 years of experience with enterprise data platforms (Snowflake, Databricks). Preferred Qualifications - 10+ years of experience in IT, DevOps, or Software Engineering. - Experience supporting highly regulated (PCI-DSS, GDPR, CCPA) financial service environments. - 7+ years of experience troubleshooting distributed systems in zero-access, air-gapped, or highly restricted self-hosted environments, relying on sanitized logs, CLI diagnostic outputs, and asynchronous screen-shares. - 5+ years of experience acting as a P1 Incident Commander, with the ability to lead high-stakes "War Rooms," manage executive communications, and navigate Shared Responsibility Model disputes with enterprise Infosec teams. - At least 4+ years experience with metadata management in enterprise data platforms like Snowflake (SPCS, Native Apps) and Databricks (Unity Catalog) - Experience with vaultless tokenization or advanced cryptographic primitives (AES-256, FPE). - Proficiency with Helm charts, Docker image hardening, and automated CI/CD pipelines. At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $209,000 - $238,500 for Sr. Manager, Solutions Architecture McLean, VA: $229,900 - $262,400 for Sr. Manager, Solutions Architecture New York, NY: $250,800 - $286,200 for Sr. Manager, Solutions Architecture Richmond, VA: $209,000 - $238,500 for Sr. Manager, Solutions Architecture San Francisco, CA: $250,800 - $286,200 for Sr. Manager, Solutions Architecture