Customer Service Representative
Location
United States
Posted
48 days ago
Salary
$45K - $75K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Service Representative
Morphius Corp
EMPLOYMENT TYPE: FULL TIME JOB TYPE: Customer Service Representative SALARY RANGE: $45,000 - $75,000 Benefits: Medical and Dental (Remote for California Residents Only) This position implements support as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learning a product line to inform, assist and educate customers on how products work. Responsibilities of a Customer Service Representative: - Interact with customers daily to inform of client products and services - Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on level of expertise. - Ensure and provide quality service to external customers. - Answer all customer inquiries in a timely and professional manner. - Process orders with high level accuracy. - Maintain a positive representation of the company and associated brands at all times Requirements of a Customer Service Representative: - Must have great attention to detail. - Must be a team player. - Previous customer service and sales experience is a plus. - Must have strong communication skills. - Must be personable and comfortable interacting with customers daily. - Desire to participate in professional development and take on new responsibilities - Self-motivated and comfortable working both independently and as part of a team - Customer service or customer relationship experience Benefits: - Health insurance reimbursement for all staff (upon qualification) - Life insurance at no cost - Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) - UNION BENEFITS – Our staff also belong to a union which includes benefits - Free college classes for all members - Student Debt Reduction Program - Scholarship access for members and their children - Union provides life insurance (in addition to our company) for all members - Roadside assistance for all members - Identity Theft Protection for all members
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