Job Closed
This listing is no longer active.
Applied Systems, founded in 1980, is a leading provider of innovative software technologies for the global insurance market. The company maintains the largest network of internatio
Pendo Content Developer
Location
United States
Posted
45 days ago
Salary
$70K - $94K / year
Seniority
Junior
Job Description
Pendo Content Developer
Applied Systems
Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview We're hiring a Pendo Content Developer to be the driving force behind achieving Applied's goal to integrate modern, in-product help capabilities, within our software products, through the Pendo platform. Your strategic approach to creating in-app messages, walkthrough guides, tool tips, announcements, surveys, and other content will play a pivotal role in enhancing user experience, increasing product adoption, and driving customer success. You will work cross-functionally with Support, Product, UX (Design), Marketing, and Customer Experience (CX) teams to create engaging content and optimize user experiences. What You'll Do - Create, test, and deliver high-quality, customer-facing Pendo content - Serve as the Pendo subject matter expert, leveraging advanced analytics to drive adoption - Train internal teams, OEM partners, and clients on Pendo best practices and workflows - Collaborate with cross-functional teams and external partners to ensure accurate, on-brand content - Continuously improve content and processes using customer insights, product knowledge, and industry trends - Leverage JavaScript to customize, enhance, and optimize Pendo guides, tagging, and analytics We're Excited to Learn More About You Your experience may include: - 2+ years of Pendo content development and product marketing, customer success, or related experience - Strong expertise in Pendo Engage + Adopt with excellent writing, editing, and attention to detail - Experience collaborating cross-functionally and managing multiple projects - Analytical, problem-solving mindset with comfort using data and insights - Working knowledge of JavaScript - Experience with Jira or CMS tools You may have other skills or credentials, including: - Experience with Pendo Adopt - Experience in an agency/brokerage and/or experience with Applied Products - The ability to write and understand French - Training or education experience or credentials Location: - This role is 100% remote within the United States We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-ca/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $70,000 - $94,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain , and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote #LI-US
Benefits
- 401(K), 401(K) matching, Childcare benefits, Commuter benefits, Continuing education stipend, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Volunteer in local community, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Health insurance, Job training & conferences, Open door policy, Life insurance, Charitable contribution matching, Mentorship program, Paid volunteer time, Online course subscriptions available, Open office floor plan, Paid holidays, Paid industry certifications, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Promote from within, Remote work program, Team based strategic planning, Continuing education available during work hours, Tuition reimbursement, Mandated unconscious bias training, Vision insurance, Wellness programs, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Employee-led culture committees, Day off for your birthday, Hybrid work model, In-person all-hands meetings, In-person revenue kickoff, President's club, Employee awards, Diversity recruitment program, Transgender health care benefits, Wellness days, Abortion travel benefits, Mother's room, Personal development training, Virtual coaching services, Flexible time off, Floating holidays, Bereavement leave benefits
Related Guides
Related Categories
Related Job Pages
More Content Manager Jobs
Legislation Editorial Manager
RELX GroupRELX Group, formerly known as Reed Elsevier, is an international provider of analytics and information for business clients. RELX Group maintains headquarters i
• Manage people, priorities, and processes across North America for timely delivery of online updates • Coordinate acquisition, processing and publication of legislative content • Ensure effective work allocation across teams • Provide day-to-day line management for editors and analysts • Monitor team performance measures and take action where standards are at risk • Identify process improvements and support adoption of new tools and practices • Collaborate cross-functionally with peers and other regional teams
Senior Manager, Global Medical Content and Training
Revolution MedicinesRevolution Medicines (RevMed) is committed to revolutionizing treatment for patients with RAS-addicted cancers, specializing in oncology drug discovery and development. With the mi
The Opportunity: Reporting to the Director, Global Medical Content and Training, the Sr Manager Global Medical Content and Training will be supporting the development, enhancement, and day-to-day operations of the Medical Content and Training function to advance Revolution Medicines’ pipeline and future growth. As a key member of the Medical Content and Training team, this individual will collaborate cross-functionally with Medical Affairs, Clinical Development, Regulatory, Legal/Compliance, Commercial, and external vendors to support execution of assigned tactical plans and implement systems and processes that ensure the timely development and delivery of high-quality medical content and training resources. This position would ideally be based at our headquarters in Redwood City, CA., however open to remote candidates who are willing to travel to our CA office on a regular basis. You will be called upon your experience to: - Support and enhance the day-to-day operations of the Medical Content and Training function to enable launch readiness across expanding pipeline. - Support development, maintenance, and optimization of learning management systems and Medical Content and Training libraries and content repositories. - Provide project-level and logistical support for Medical Content and Training initiatives as needed. - Support the implementation of scientific training programs for new hires and ongoing scientific training for MSLs and other Medical Affairs functions. - Support development of training curricula to enhance therapeutic area expertise, scientific knowledge, external engagement skills, and competitive insights. - Help organize scientific deep dives, medical education forums, and training workshops to maintain a high level of scientific competency within Medical Affairs. - Support implementation of training assessments to measure the effectiveness of scientific learning and identify areas for continuous improvement. - Lead the creation of select assigned scientific materials to support external engagements, including MSL decks, infographics, videos, and training guides. - Collaborate with internal stakeholders (Medical Strategy, Medical Communications, Clinical Development, Regulatory, Commercial, Legal, Compliance) to ensure medical content is aligned with company strategy and meets regulatory and legal requirements. - Partner with Medical Affairs leadership to develop a structured pre-launch training plan, ensuring the team is scientifically prepared to support product launch. - Work closely with Medical Excellence, Field Medical, Medical Communications, Medical Information, and Medical Strategy teams to align on training priorities and content needs. - Collaborate with vendor partners to manage development and execution of various deliverables. Required Skills, Experience and Education: - Advanced scientific or medical degree (PhD, PharmD, MD). - 3-5+ years of experience in Medical Affairs, Scientific Training, or Medical Communications within the biotechnology or pharmaceutical industry. - Strong expertise in scientific content development and training program design for Medical Affairs teams. - Demonstrated ability to translate complex scientific data into clear, engaging, and compliant medical content for various stakeholders. - Experience developing scientific training curricula, onboarding programs, and continuous learning initiatives. - Proven ability to work cross-functionally with Field Medical, Medical Information, Medical Communications, and Commercial teams to develop consistent messaging and training programs. - Strong oncology experience preferred, particularly in precision medicine, targeted therapies, or RAS/oncogene-driven cancers. - Understanding of industry guidelines (e.g., PhRMA Code, OIG, ACCME, FDA, and other global regulatory requirements) for scientific content and training. - Ability to thrive in a fast-paced, evolving biotech environment, managing multiple priorities effectively. - Excellent communication, presentation, and interpersonal skills, with the ability to engage with diverse internal and external audiences. Preferred Skills: - Prior oncology launch experience in Medical Affairs training and scientific content development. - Familiarity with digital training platforms, virtual learning solutions, and e-learning modules. - Experience with MSL engagement strategies, medical education planning, and congress preparation. - Understanding of emerging trends in scientific communication, digital learning, and knowledge management. #LI-Remote #LI-VN1 The base pay salary range for this full-time position for candidates working onsite at our headquarters in Redwood City, CA is listed below. The range displayed on each job posting is intended to be the base pay salary range for an individual working onsite in Redwood City and will be adjusted for the local market a candidate is based in. Our base pay salary ranges are determined by role, level, and location. Individual base pay salary is determined by multiple factors, including job-related skills, experience, market dynamics, and relevant education or training. Please note that base pay salary range is one part of the overall total rewards program at RevMed, which includes competitive cash compensation, robust equity awards, strong benefits, and significant learning and development opportunities. Revolution Medicines is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital status, medical condition, and veteran status. Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone. We will only collect, process and use any personal data that you provide to us in accordance with our CCPA Notice and Privacy Policy. For additional information, please contact privacy@revmed.com. Base Pay Salary Range $150,000—$189,000 USD We are aware of recent recruitment scams in which individuals or organizations falsely represent themselves as being affiliated with Revolution Medicines. These scams may appear as false job advertisements or unsolicited contacts through communication or chat platforms, email, phone, or text message. Please note that Revolution Medicines does not extend unsolicited employment offers and will never ask candidates to provide financial information, purchase equipment, or pay fees as part of the hiring process. All legitimate communication from Revolution Medicines will come from an official @revmed.com email address. If you believe you’ve been contacted by someone impersonating a Revolution Medicines recruiter, please report it to careers@revmed.com so we can share these impersonations with our IT team for tracking and awareness.
Professor/Author | Content Curation and Validation - SOFTWARE CONTRACT AUDIT AND LICENSING - EdTech | Vitru
Vitru EducaçãoA Vitru Educação é a maior instituição privada de ensino EAD do Brasil e referência nacional do ensino presencial e Medicina. Juntas, Vitru, Unicesumar e Uniasselvi se dedicam ao desenvolvimento individual e coletivo, priorizando o aprendizado e fazendo do conhecimento um estilo de vida.
Role Description A Vitru Educação está em busca de professor(a)-autor(a) para atuar na revisão técnica, validação acadêmica e curadoria conceitual da disciplina, AUDITORIA DE CONTRATOS DE SOFTWARE E LICENCIAMENTO, Gestão de Marca e Comunicação Corporativa, na modalidade pós-graduação EAD. SOBRE A ATIVIDADE: - Curadoria e validação de conteúdo - Revisão técnica de 3 temas (20 a 30 laudas cada) - Análise de atualidade conceitual, linguagem e adequação ao público - Conferência e eventual complementação de referências - Realização de ajustes diretamente no material (não apenas sugestões) - Atividades avaliativas e complementares - Validação de 3 questões de autoestudo por tema - Revisão e validação de 15 questões objetivas por tema - Validação de materiais complementares (1 estudo de caso + 10 questões) - Validação de roteiros e gravação de 3 videoaulas (10 a 15 minutos cada) EMENTA DA DISCIPLINA: - Gestão de Ativos de Software (Software Asset Management – SAM) como mecanismo de governança, conformidade e redução de riscos legais e financeiros. - Modelos de licenciamento corporativo (Microsoft, Oracle, SAP, IBM, Adobe, SaaS e Cloud). - Interpretação contratual, métricas de consumo, auditorias de fabricantes (vendor audit) e estratégias de defesa. - Riscos de não conformidade, penalidades e passivos ocultos. - Inventário, discovery, reconciliação e normalização de ativos. - Ferramentas de SAM. - Integração entre SAM, ITAM, ITIL e COBIT. - Boas práticas ISO/IEC 19770. - Auditoria preventiva e gestão contínua de conformidade de licenças em ambientes on-premise, híbridos e em nuvem. Qualifications - Pós-graduação lato ou stricto sensu – Especialização, Mestrado ou Doutorado na área da disciplina. - Familiaridade com Google Docs e/ou Word. - Organização, gestão de prazos e clareza na escrita. - Experiência prévia na produção de livros ou materiais educacionais será considerada um diferencial. - Pós-Graduação em Auditoria, Fiscalização e Gestão de TI com Foco em GRC. Benefits - Atividade 100% home office; - Acompanhamento especializado durante todas as etapas; - Publicações com registro de ISBN; - Desenvolvimento de competências autorais digitais; - Visibilidade nacional e reconhecimento acadêmico. Company Description A Vitru Educação é a maior instituição privada de ensino EAD do Brasil e referência nacional do ensino presencial e Medicina. Juntos como Vitru, Unicesumar e Uniasselvi, nos dedicamos ao desenvolvimento individual e coletivo. Nossa prioridade é o aprendizado, fazemos do conhecimento um estilo de vida!
Professor/Author | Content Curation and Validation - Advanced TCP/IP Architecture and Routing (BGP/OSPF) - EdTech | Vitru
Vitru EducaçãoA Vitru Educação é a maior instituição privada de ensino EAD do Brasil e referência nacional do ensino presencial e Medicina. Juntas, Vitru, Unicesumar e Uniasselvi se dedicam ao desenvolvimento individual e coletivo, priorizando o aprendizado e fazendo do conhecimento um estilo de vida.
Role Description A Vitru Educação está em busca de professor(a)-autor(a) para atuar na revisão técnica, validação acadêmica e curadoria conceitual da disciplina Arquitetura TCP/IP Avançada e Roteamento (BGP/OSPF), do curso Pós-Graduação em Engenharia de Redes de Alta Performance e Data Center, na modalidade pós-graduação EAD. SOBRE A ATIVIDADE: - Curadoria e validação de conteúdo - Revisão técnica de 3 temas (20 a 30 laudas cada) - Análise de atualidade conceitual, linguagem e adequação ao público - Conferência e eventual complementação de referências - Realização de ajustes diretamente no material (não apenas sugestões) - Atividades avaliativas e complementares - Validação de 3 questões de autoestudo por tema - Revisão e validação de 15 questões objetivas por tema - Validação de materiais complementares (1 estudo de caso + 10 questões) - Validação de roteiros e gravação de 3 videoaulas (10 a 15 minutos cada) EMENTA DA DISCIPLINA: - Protocolos de roteamento dinâmico (OSPF, BGP) - IPv6 - Engenharia de tráfego (MPLS) - QoS (Quality of Service) Qualifications - Pós-graduação lato ou stricto sensu – Especialização, Mestrado ou Doutorado na área da disciplina - Graduação em Redes de Computadores, Engenharia de Telecomunicações, Engenharia Elétrica, Ciência da Computação, Sistemas de Informação, Engenharia da Computação ou áreas correlatas - Especialização e/ou Mestrado em Redes de Computadores, Telecomunicações, Data Center, Infraestrutura de TI, Redes Ópticas, Automação de Redes ou áreas afins Requirements - Familiaridade com Google Docs e/ou Word - Organização, gestão de prazos e clareza na escrita - Experiência prévia na produção de livros ou materiais educacionais será considerada um diferencial Benefits - Atividade 100% home office - Acompanhamento especializado durante todas as etapas - Publicações com registro de ISBN - Desenvolvimento de competências autorais digitais - Visibilidade nacional e reconhecimento acadêmico Company Description A Vitru Educação é a maior instituição privada de ensino EAD do Brasil e referência nacional do ensino presencial e Medicina. Juntos como Vitru, Unicesumar e Uniasselvi, nos dedicamos ao desenvolvimento individual e coletivo. Nossa prioridade é o aprendizado, fazemos do conhecimento um estilo de vida!
