Revenue Program Administrator I Title: REVENUE PROGRAM ADMINISTRATOR I - SES - 73001271 Location: TALLAHASSEE, FL, US, 32399 Workplace: Full Time Department: Management Job Description: Requisition No: 873710 Agency: Department of Revenue Working Title: REVENUE PROGRAM ADMINISTRATOR I - SES - 73001271 Pay Plan: SES Position Number: 73001271 Salary: $85,705.92 - $86,893.92 / annually Posting Closing Date: 04/15/2026 Total Compensation Estimator Tool Florida Department of Revenue Office of Technical Assistance Revenue Program Administrator I - SES Tallahassee This is an Internal Agency Advertisement If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: Internal dispute resolution within the Florida Department of Revenue is a function of the Informal Dispute Resolution (IDR) business process. IDR is responsible for reviewing and issuing written responses to taxpayer’s informal protest of proposed audit assessments, denied refund claims, and collection billings. A Revenue Program Administrator I within IDR is a highly responsible position. An employee in this position is expected to perform work duties in the fields of accounting and law. Successful performance requires intellectual decision making that necessitates the exercise of discretion and logical judgement along with the ability to effectively communicate orally and in writing, plan, organize, review, and coordinate work assignments within a tax unit or as a project team leader. Specific duties of a Revenue Program Administrator I include but are not limited to the following: - Supervision of an informal protest tax unit within IDR that is comprised of tax conferees. - Efficient management of the tax unit’s protest inventory for timely and accurate resolution of protest cases in accordance with applicable tax law and staff’s adherence to the business process performance strategies, objectives, expectation, and measurements. - Review and approve work products for correct application of law and adherence to IDR’s work procedures and Departmental policies. - Provide on-the-job training of tax conferees to include changes in law, internal policy and procedure updates, and completion of the unit’s work performance evaluations. - Review taxpayer’s written requests and tax conferee’s recommendations for compromise of tax, penalty and interest. Determine if the facts are present to either statutorily authorize or deny the request. - Participating in taxpayer informal protest conferences, providing education and guidance to taxpayers on Florida tax laws, administrative codes and Department policies and procedures. - Staying abreast of changes in tax laws, working with unit staff to identify statutory language needing clarity, submitting proposed language to correct an identified issue, and if requested, assisting with review and analysis of proposed bills by the Florida Legislature that will have an impact on the Department. - Provide technical assistance to the Office of General Counsel during review of complex tax issues. Assist the Attorney General's Office in preparing for tax litigation by being an information source in formulating and answering discovery. - The position is eligible to work remotely two days a week. MINIMUM REQUIREMENTS: - Currently employed with the Florida Department of Revenue. - Experience with the taxes administered by the Florida Department of Revenue’s General Tax Administration Program. - Experience in evaluating, analyzing, and interpreting tax statutes, rules, case law, and policies. - Experience writing technical correspondence that demonstrates proficiency in applying tax statutes, rules, and case law to tax issues. - Experience and demonstrated proficiency in the interpretation and application of accounting principles, auditing procedures, and/or reviewing audit workpapers. - Two years of experience managing multiple assignments and/or projects with competing timelines. - Two years of experience reviewing and editing the work of others. - Two years of experience working with a range of employees, from front line staff to agency program directors and the Office of General Counsel. PREFERENCES: - Experience in conducting tax and refund audits. - Experience working in a fast-paced, high-stress environment with shifting priorities, with the expectation to manage multiple tasks and prioritize work duties effectively. - Experience with legislative analysis and identification of administrative and/or legal issues in proposed legislation. - Experience with legal writing. - Bachelor's Degree from an accredited college or university. SPECIAL NOTES: - This is an anticipated vacancy. SALARY: $85,705.92 - $86,893.92 / annually BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance. ADDITIONAL INFORMATION YOU NEED TO KNOW CONTACT INFORMATION: Tonya Fulford, (850) 717-6799, Tonya.Fulford@Floridarevenue.com. SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume. SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview. CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months. CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints. REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

• General administrative duties such as scanning, photocopying, profiling, issuing documentation and mailbox monitoring. • Accurate, timely and efficient data entry and quality checking of claims information as per the standards. • Open a new “account” for each claim, into the system to help with efficient processing of the claim – throughout the claim lifecycle. • Prepare the payment of claims in the system. • Process and dispatch standard letters and emails as required. • Support data cleansing and mass change processing projects. • Keep the relevant KPIs updated. • Liaising with internal and external parties to respond to and resolve queries within processing deadlines. • General contact with underwriters and clients (if applicable) always providing a great customer experience. • Preparing management information reports as requested using various reporting tools and methods. • Participate and provide support to process improvement projects. • Delivers exceptional service standards/KPI’s. • Participating and support the implementation in continuous improvement or change project work. • Providing support to other teams to cover absences and peak workloads. • Contributing to technical support and procedural best practice and support. • Provide new ideas and support the team leader and coordinator regarding execution. • Ensure telephony service availability in line with defined working hours and required languages. • Answer all incoming calls received through the claims telephony lines. • Identify the nature of the enquiry and confirm whether it relates to an existing claim or a new notification. • Resolve simple customer or broker enquiries when the information is readily available in the system. • Redirect calls to the correct handler, team or department when the query cannot be resolved at first contact. • Log call details in the claim file or relevant system to maintain a clear and accurate audit trail. • Escalate urgent or risk related calls following internal escalation routes. • Manage call backs by logging the request and ensuring it is assigned or completed within required timeframes. • Monitor telephony metrics such as wait times, call volumes and abandonment, and escalate issues when service levels are at risk.

Job Description: Position Summary: The Credit Administration Director provides enterprise leadership over the credit union’s credit strategy and credit administration framework, with accountability for aligning lending practices to organizational growth objectives, risk appetite, and regulatory expectations. This role owns the end-to-end credit administration process for the Credit Union, including credit policy governance, retail loan underwriting standards, and approval frameworks. The Credit Administration Director has accountability for the Credit Strategy Committee meetings to guide informed decision-making on credit strategy, portfolio direction, and complex or high-risk lending relationships. The Director serves as an insight driven and future-focused advisor to the Strategic Management Team, influencing portfolio structure, yield, and risk tolerance to support sustainable loan growth and long-term financial performance for the Credit Union. The position oversees comprehensive loan portfolio monitoring and reporting, delivering forward-looking analysis on performance, concentrations, delinquency trends, and emerging credit risks. Through strong partnership with lending, finance, compliance, and data analytics teams, the Director translates portfolio data into actionable insights that inform strategic lending decisions, marketing campaign design, product design, and risk management initiatives. By advancing data-driven credit governance and enterprise-wide collaboration, the Director ensures sound risk management while enabling the credit union’s mission, member impact, and overall lending performance. Primary Responsibilities and Duties: - Provide enterprise leadership over Everwise’s credit administration framework, ensuring lending strategies, credit governance, and underwriting practices align with the credit union’s growth objectives, risk appetite, and long-term financial performance. - Own and govern the end-to-end credit administration lifecycle, including credit policy management, retail underwriting standards, approval authorities, and exception governance frameworks. - Lead Credit Strategy Committee meetings, guiding strategic discussion and decision-making related to portfolio direction, risk tolerance, pricing, yield optimization, and complex or high-risk lending relationships. - Prepare, analyze, and present comprehensive credit portfolio reporting, forward-looking risk analysis, and strategic recommendations to the credit union’s Strategic Management Team. - Lead the ongoing development, review, and enhancement of loan policies, underwriting guidelines, and credit procedures to ensure consistency, clarity, and alignment with enterprise strategy and regulatory requirements. - Ensure lending and credit administration practices comply with applicable regulations, NCUA guidance, fair lending standards, and industry best practices. - Partner closely with compliance, legal, and risk management teams to proactively incorporate regulatory changes and supervisory guidance into credit strategy, policy, and procedures. - Oversee enterprise-wide loan portfolio monitoring, including analysis of performance trends, delinquency, charge-offs, concentrations, credit quality migration, and emerging risk indicators. - Deliver actionable portfolio insights through dashboards, reports, and analytics that inform strategic lending decisions, product strategy, marketing campaigns, and risk appetite adjustments. - Identify, assess, and escalate emerging credit risks or portfolio anomalies, recommending and supporting corrective actions or strategic interventions as needed. - Partner with Accounting and Finance to support stress testing, ALLL/ACL modeling, scenario analysis, and other credit risk assessments in partnership with finance and accounting to ensure accurate risk measurement and capital planning. - Serve as a strategic liaison between lending, finance, compliance, and business intelligence teams to ensure credit data integrity, consistency, and usability across the organization. - Translate complex credit and portfolio data into clear, executive-level insights that influence enterprise decision-making and enable sustainable loan growth. - Champion data-driven credit governance, analytical tooling, and reporting capabilities to enhance credit quality, operational efficiency, and organizational risk awareness. Knowledge/Skills: - Strong knowledge of credit analysis, loan underwriting, and risk management principles. - Familiarity with NCUA regulations, fair lending laws, and relevant compliance standards. - Proficiency in loan origination systems, core banking platforms, and data reporting tools (e.g., Power BI, Tableau, or similar). - Strategic orientation, ability to develop long-term governance plans with supporting tactical execution. - Executive presence with ability to influence and drove cross-functional buy-in through clear risk articulation. - Exceptional analytical, written, and verbal communication skills. - Ability to work cross-functionally and influence stakeholders at all levels of the organization. - High attention to detail with strong organizational and project management capabilities. - Efficiently, effectively, and concisely communicate with peer leaders, and executive management. Minimum Requirements: - Bachelor’s degree in finance, Business Administration, Economics, or a related field required. - Master's degree or professional designation (e.g., CCE, CRC) preferred. - 6+ years of progressive experience in banking operations, credit administration, commercial or consumer lending, or credit risk management within a financial institution. - Proven track record managing loan portfolio analytics, reporting, and risk monitoring. - Prior experience in a credit union or community bank environment strongly preferred. - Demonstrated experience facilitating credit committees or presenting to senior leadership and Boards. - Availability to work standard business hours, aligned with the Eastern Time Zone, regardless of physical work location. - Ability and willingness to travel up to 10% of the time for on-site meetings, leadership sessions, conferences, and organizational events, as business needs require. Location Eligibility This position is open to candidates residing in the following states: Illinois, Indiana, Michigan, Ohio, Kentucky, Tennessee, and Georgia. Applicants residing outside of these states are not eligible for employment in this role. Compensation & Benefits The anticipated salary range for this position is $112,000- $140,000, depending on experience, qualifications, and location. This role may also be eligible for incentive compensation. We offer a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan with company match, paid time off, along with other employee programs and perks. Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The University of Virginia (UVA) Office of Sponsored Programs (OSP) is seeking applicants for a Senior Contract Negotiator with experience analyzing, reviewing and negotiating agreements on behalf of an institution. This role will provide advanced contracting services and expert advice to UVA’s academic and research community in the School of Medicine. This position is eligible for on-site, remote or hybrid work. The OSP Grants & Contracts group promotes excellence in research by providing comprehensive service in proposal submission, award negotiation, non-financial award management, and non-funded agreement negotiation. Contract Negotiators are responsible for research compliance and contract review, drafting, negotiation, execution and other aspects of contract administration, thus supporting academic departments, interdisciplinary research centers, and institutional strategic initiatives. Responsibilities Senior Contract Negotiator - Review, draft and negotiate a wide range of research agreements (funded and non-funded), including Clinical Trial Agreements, Research Funding Agreements, incoming/outgoing Subcontracts, Collaboration Agreements, Consortium Agreements, Confidential Disclosure Agreements, Material Transfer Agreements, Data Use Agreements, amendments and other agreements within a School of Medicine-based portfolio. - Partner with School of Medicine Departments, Principal Investigators, other OSP units, research compliance offices, research groups, and other units within UVA’s research community. - Manage multi-contract and complex projects, including drafting/negotiating agreements for multi-site studies, multi-party consortia, collaborations or subcontracts. - Resolve complex research-related issues in cooperation with senior management or key University constituencies. - Serve as a liaison between the University, funding agencies and other sponsors. - Assist Departments in preparation of complex proposals within parameters of sponsored and non-sponsored research guidelines. - Serve as subject matter expert on research administration, ensuring compliance with state, federal and University rules, regulations, policies and practices (such as HIPAA, FERPA, FAR, Uniform Guidance, sponsor guidelines, etc.) and provide guidance to staff and faculty in understanding applicable policies and obligations. - Identify and implement process improvements. Participate in and lead cross-Grounds projects. Train and advise on issues requiring specific technical expertise, including new regulations, policies, etc. - Other duties as assigned. Knowledge & Skills - Knowledge of contracting is imperative - Demonstrated professionalism and diplomatic skills - Excellent oral and written communication skills - Excellent analytical skills - Strong attention to detail - Excellent time management and organizational skills - Demonstrated proficiency in Microsoft and web-based tools - Knowledge of governmental regulations (e.g. FAR, Uniform Guidance, FERPA, HIPAA, GDPR) - Knowledge of financial analysis and/or accounting principles a plus - Expertise in project management, including managing international collaborations and complex multi-party contracts or subawards a plus Minimum Requirements Education: Bachelor's degree. Experience: Five years of grant and contract experience. Four additional years of experience may be accepted in lieu of degree. Physical Demands: This is primarily a sedentary job involving extensive use of desktop computers. This role does occasionally require traveling some distance to attend meetings and/or programs. Preferred Qualifications Education: Juris Doctor (JD) degree. Experience: Five years of Grants and Contracts experience, or combination of education and relevant contracting experience negotiating complex agreements in increasingly responsible roles. Licensure: Additional credentials such as Certified Research Administrator (CRA), MBA, project management certification, and/or data protection certification, or similar. This is an exempt-level, benefited position. For more information on the benefits at UVA, visit hr.virginia.edu/benefits. This position is located in Charlottesville, VA, and provides an option to work on-site, hybrid or fully remote, following the University's remote work guidelines. For more information about UVA and the Charlottesville community please see http://www.virginia.edu/life/charlottesville and https://embarkcva.com/. Anticipated salary will be commensurate with qualifications and experience. Application review will begin after April 14. This position will not be able to provide consideration for candidates who require sponsorship at this time. The University will perform background checks on all new hires prior to employment. How to Apply Please apply online, and search for R0081922. Complete an application online with the following documents: - Resume - Cover letter Upload all materials into the resume submission field; multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration. Internal applicants: Search and apply for jobs on the UVA Internal Careers website. References will be completed via UVA’s standardized process SkillSurvey. A total of five references will be requested via SkillSurvey during the final phase of the interview process. A minimum of three is required. For information regarding the position or the application process, please contact Lyndsay Thaxton at enn9zv@virginia.edu. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.