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Customer Enablement Specialist (Training & Client Education | Remote LATAM)

Location

Peru

Posted

46 days ago

Salary

0

Seniority

Mid Level

English

Job Description

Customer Enablement Specialist (Training & Client Education | Remote LATAM)

Smart Apartment Data

About Us For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence. Meet our hiring team in this short video: https://vimeo.com/1057933773/3260b5ba8b We’re hiring a client-facing training professional to help customers learn and confidently use our platform. This role is ideal for: - Trainers - L&D professionals - Teachers with strong presentation skills - Customer-facing professionals What You'll Do - Deliver onboarding and training sessions - Guide clients through product usage - Help customers become confident users

Job Requirements

  • 2+ years of experience delivering training, onboarding, or customer education sessions
  • Experience leading live sessions, workshops, or presentations (not just supporting training)
  • Strong ability to explain processes, tools, or platforms clearly
  • Excellent communication skills suitable for U.S.-based clients
  • English level: C1 or C2 (required)
  • Reliable internet and professional remote setup
  • We’re Especially Interested In Candidates Who Have:
  • Experience onboarding customers or users onto a tool, platform, or structured process
  • Background in:
  • Customer Success / Onboarding
  • Product Training / Enablement
  • Learning & Development / Corporate Training
  • Teaching (with structured group delivery)
  • Experience delivering sessions via Zoom or similar tools
  • Familiarity with CRM or software tools (a plus, not required)
  • This Role is NOT a Fit For:
  • Customer support roles without training responsibilities
  • HR onboarding focused only on internal employees
  • Administrative or coordination roles without training delivery
  • ESL/teaching roles without structured presentation or facilitation experience
  • What Makes You Stand Out
  • Experience training adults or clients
  • Strong presence on video calls
  • Ability to explain clearly and confidently
  • Not a Fit
  • No presentation or training experience
  • Back-office roles without communication exposure

Benefits

  • 100% Remote, location independent
  • Compensation: $2000 per month (based on relevant experience and demonstrated skills)

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