At HireHawk, we believe in building strong, long-term partnerships with our clients by delivering exceptional service and results. We work with global companies and top-tier talent, helping them scale through high-quality recruiting and operational excellence. About the Role: As an Account Manager, you will play a critical role in managing client relationships, driving retention, and identifying opportunities for growth. You’ll act as the bridge between clients and internal teams, ensuring seamless execution, proactive communication, and a consistently high-quality experience. Responsibilities: - Build and maintain strong relationships with key client accounts, ensuring high satisfaction and long-term retention - Serve as the primary point of contact for clients, facilitating clear and timely communication - Partner with internal teams (recruitment, operations, and leadership) to deliver solutions aligned with client goals - Identify opportunities for account growth and collaborate with sales teams to expand services - Monitor account performance, analyze key metrics, and provide actionable insights for improvement - Lead contract renewals and support negotiations, ensuring alignment with company standards and client expectations - Oversee the preparation and delivery of client reports, updates, and presentations - Proactively address client concerns and resolve issues in a timely and professional manner - Manage account budgets and ensure financial targets are met - Conduct regular check-ins with clients to review performance and align on future strategies - Mentor and support junior team members, contributing to team performance and development

At HireHawk, we believe in building strong, long-term partnerships with our clients by delivering exceptional service and results. We work with global companies and top-tier talent, helping them scale through high-quality recruiting and operational excellence. About the Role: As an Account Manager, you will play a critical role in managing client relationships, driving retention, and identifying opportunities for growth. You’ll act as the bridge between clients and internal teams, ensuring seamless execution, proactive communication, and a consistently high-quality experience. Responsibilities: - Build and maintain strong relationships with key client accounts, ensuring high satisfaction and long-term retention - Serve as the primary point of contact for clients, facilitating clear and timely communication - Partner with internal teams (recruitment, operations, and leadership) to deliver solutions aligned with client goals - Identify opportunities for account growth and collaborate with sales teams to expand services - Monitor account performance, analyze key metrics, and provide actionable insights for improvement - Lead contract renewals and support negotiations, ensuring alignment with company standards and client expectations - Oversee the preparation and delivery of client reports, updates, and presentations - Proactively address client concerns and resolve issues in a timely and professional manner - Manage account budgets and ensure financial targets are met - Conduct regular check-ins with clients to review performance and align on future strategies - Mentor and support junior team members, contributing to team performance and development

Role Description Are you an experienced Employee Benefits professional who enjoys building relationships and making a real impact for clients? We’re looking for a licensed Employee Benefits Account Manager to join our team and help support a growing book of business. In this role, you’ll work closely with clients to manage their benefits programs, guide them through renewals and open enrollment, and ensure a smooth, positive experience for both employers and their employees. If you’re organized, knowledgeable in group benefits, and enjoy a mix of client interaction and behind-the-scenes coordination, this could be a great fit. What You’ll Do: - Manage a portfolio of employee benefits accounts and serve as a trusted point of contact - Prepare and present renewal options, including plan comparisons and cost analysis - Support clients during open enrollment and assist with employee communications - Help employees with benefit questions and claims support - Coordinate enrollments, terminations, and policy updates - Assist with onboarding new groups and gathering necessary documentation - Ensure a smooth day-to-day experience for clients and their teams - Stay up to date on industry guidelines and compliance requirements Qualifications - Active California Life & Health license (or ability to obtain) - 3+ years of experience in employee benefits or group account management - Strong understanding of medical, dental, vision, life, and disability plans - Great communication skills and a client-first mindset - Highly organized and able to manage multiple accounts at once - Comfortable working both independently and as part of a team - Proficiency in Microsoft Office (especially Excel and Outlook) - Experience in using Employee Navigator Benefits - 401(k) - Bonus based on performance - Competitive salary - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance Company Description

Role Description We are seeking a full-time, licensed, and experienced Employee Benefits Account Manager to join our team. In this role, you will support a portfolio of clients by managing their employee benefits programs, ensuring compliance, and delivering a high level of service throughout the policy lifecycle. This position is ideal for someone who is detail-oriented, knowledgeable in group benefits, and enjoys building strong client relationships while managing multiple accounts. Responsibilities - Prepare renewal and marketing reports comparing employee benefits plans, coverage options, and costs - Assist with annual open enrollment meetings and client presentations - Draft and distribute client communications, including correspondence and compliance notices - Calculate employee contributions and develop contribution strategies aligned with client budgets - Collect and organize new client information and onboarding documentation - Assist with group applications, policy changes, and terminations - Support client employees with benefit questions and claims resolution - Oversee enrollments, terminations, and COBRA/Cal COBRA notifications - Ensure compliance with regulatory requirements including HIPAA, COBRA, ERISA, ACA, and applicable state/federal laws - Collaborate with internal teams and perform additional duties as needed Qualifications - Active California Life/Health license (required or ability to obtain) - Minimum 3+ years of experience in small and/or large group benefits account management - Strong knowledge of medical, dental, vision, life, and disability plans - Excellent written and verbal communication skills - Highly organized with strong time-management abilities - Ability to manage multiple priorities and meet deadlines in a fast-paced environment - Self-motivated and able to work independently - Experience in using Employee Navigator - Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) - Associate’s degree required; bachelor’s degree preferred - Spanish bilingual skills are a plus Requirements - $60,000 – $85,000 annually (negotiable based on experience) - Bonus and commission opportunities - This is a remote position. Benefits - 401(k) - Bonus based on performance - Competitive salary - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance