Title: Clinical Research Coordinator Location: Boston United States Hybrid Research Job Description: Overview Tufts University School of Medicine- Department of Molecular Biology and Microbiology's mission is to improve global health by using molecular genetics and innovation to address fundamental and medically related problems in microbiology. Training is a core tenet of our approach, and our students, postdocs, and staff are key drivers of our scientific impact. We are committed to fostering a diverse scientific community and aim to improve our core values by promoting inclusivity, diversity, and antiracism. Our department was founded with community building, mentorship, and collaboration as central values, and we continue to prioritize this culture in our department. We believe that fostering an environment that welcomes a diversity of perspectives will lead to more innovative and impactful science. What You'll Do Under the supervision of the Clinical Research Manager and Principal Investigator, this position supports the day-to-day execution of an observational clinical research study focused on Lyme disease. The coordinator will focus on participant recruitment and screening, consent support, in-person and remote study visits, and specimen logistics and coordination. Principal Duties & Responsibilities: Participant Recruitment & Screening - Screen and pre-screen potential participants for eligibility using protocol-defined criteria. Coordinate with study physicians and clinical partners to confirm eligibility. Support informed consent discussions and documentation during enrollment visits Study Visits & Data Collection - Conduct in-person (on-site or home visit) and remote study visits, including administration of study questionnaires and support of sample collection activities. Perform chart abstraction and source document review. Conduct visit reminders and follow-up communications with participants. Support remote data collection sites with sample collection and troubleshooting basic technical issues related to iPads. Ensure all visit activities are completed in accordance with protocol requirement Specimen & Supply Logistics - Prepare, assemble, distribute, and replenish specimen collection kits and study supplies across data collection sites. Travel to the central laboratory to obtain specimen kits and supplies as needed. Transport collected specimens to laboratories in accordance with protocol and biosafety requirements. Maintain inventory of study materials and supplies. Specimen Shipping, Courier & Mobile Phlebotomy Coordination - Coordinate FedEx shipments, courier pickups, and mobile phlebotomy visits, including scheduling, tracking, and troubleshooting. Ensure proper specimen packaging, labeling, documentation, and shipping supply availability. Communicate shipment or collection issues promptly to the Clinical Research Manager. Site & Staff Support - Assist remote data collection sites with visit preparation and protocol adherence. Provide reminders to remote staff regarding required visit procedures and materials. Troubleshoot basic technical issues with iPads and electronic data collection tools Communicate issues, deviations, or concerns promptly to the Clinical Research Manager Compliance & Confidentiality. Maintain participant confidentiality in accordance with HIPAA regulations. Follow institutional policies, study protocols, and standard operating procedures. Escalate protocol compliance concerns to the Clinical Research Manager - Participant recruitment, screening, consent support - Study visits (in-person, home, remote) - Retention activities & visit reminders - Specimen logistics & shipping (kits, FedEx, courier, lab runs) - Specimen collection coordination & scheduling - Data review - Site support/troubleshooting - General administrative coordination/documentation What We're Looking For Basic Requirements: Knowledge and experience typically acquired by: - Bachelor's Degree or four years of related experience - 1+ years experience as a Clinical Research Study Coordinator or equivalent position - Valid driver's license, access to a vehicle, and willingness to travel to homes, clinics, and labs - Comfort with participant-facing research activities - Familiarity with electronic data capture systems (e.g. REDCap or similar) Preferred Qualifications: - Prior experience and comfort using REDCap - Experience consenting participants, administering research questionnaires, and conducting participant visits for clinical research studies - Proficiency in Spanish, Portuguese, or Haitian Creole - Familiarity with tablet-based data collection tools (e.g., iPads) - Experience using EPIC (electronic health record) for participant identification, chart review, and clinical research-related communication (e.g., MyChart) Pay Range Minimum $22.50, Midpoint $26.80, Maximum $31.10 Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range. Responsibilities Under the supervision of the Clinical Research Manager and Principal Investigator, this position supports the day-to-day execution of an observational clinical research study focused on Lyme disease. The coordinator will focus on participant recruitment and screening, consent support, in-person and remote study visits, and specimen logistics and coordination. Principal Duties & Responsibilities: Participant Recruitment & Screening - Screen and pre-screen potential participants for eligibility using protocol-defined criteria. Coordinate with study physicians and clinical partners to confirm eligibility. Support informed consent discussions and documentation during enrollment visits Study Visits & Data Collection - Conduct in-person (on-site or home visit) and remote study visits, including administration of study questionnaires and support of sample collection activities. Perform chart abstraction and source document review. Conduct visit reminders and follow-up communications with participants. Support remote data collection sites with sample collection and troubleshooting basic technical issues related to iPads. Ensure all visit activities are completed in accordance with protocol requirement Specimen & Supply Logistics - Prepare, assemble, distribute, and replenish specimen collection kits and study supplies across data collection sites. Travel to the central laboratory to obtain specimen kits and supplies as needed. Transport collected specimens to laboratories in accordance with protocol and biosafety requirements. Maintain inventory of study materials and supplies. Specimen Shipping, Courier & Mobile Phlebotomy Coordination - Coordinate FedEx shipments, courier pickups, and mobile phlebotomy visits, including scheduling, tracking, and troubleshooting. Ensure proper specimen packaging, labeling, documentation, and shipping supply availability. Communicate shipment or collection issues promptly to the Clinical Research Manager. Site & Staff Support - Assist remote data collection sites with visit preparation and protocol adherence. Provide reminders to remote staff regarding required visit procedures and materials. Troubleshoot basic technical issues with iPads and electronic data collection tools Communicate issues, deviations, or concerns promptly to the Clinical Research Manager Compliance & Confidentiality. Maintain participant confidentiality in accordance with HIPAA regulations. Follow institutional policies, study protocols, and standard operating procedures. Escalate protocol compliance concerns to the Clinical Research Manager - Participant recruitment, screening, consent support - Study visits (in-person, home, remote) - Retention activities & visit reminders - Specimen logistics & shipping (kits, FedEx, courier, lab runs) - Specimen collection coordination & scheduling - Data review - Site support/troubleshooting - General administrative coordination/documentation Qualifications Basic Requirements: Knowledge and experience typically acquired by: - Bachelor's Degree or four years of related experience - 1+ years experience as a Clinical Research Study Coordinator or equivalent position - Valid driver's license, access to a vehicle, and willingness to travel to homes, clinics, and labs - Comfort with participant-facing research activities - Familiarity with electronic data capture systems (e.g. REDCap or similar) Preferred Qualifications: - Prior experience and comfort using REDCap - Experience consenting participants, administering research questionnaires, and conducting participant visits for clinical research studies - Proficiency in Spanish, Portuguese, or Haitian Creole - Familiarity with tablet-based data collection tools (e.g., iPads) - Experience using EPIC (electronic health record) for participant identification, chart review, and clinical research-related communication (e.g., MyChart)

• Responsible for study and country level activities from start up through conduct and study close. • Regional/Country/Study level implementation of Start-up and Site Activation Plans. • Responsible for country/study level Recruitment Strategy. • Responsible to support the development of study level plans. • Communication with the local team and internal stakeholders and CRO partner to ensure efficient and timely study delivery. • Responsible for study and/or country vendor management and oversight including follow up and coordination of vendor deliverables. • Able to work independently and exercise their own judgement.

Job Title Clinical Solution Specialist - Patient Monitoring (Field: North Dakota/South Dakota) Job Description Bring your passion for patient care and technology to this role where you’ll be responsible for providing clinical customer support as the clinical application knowledge expert. You’ll facilitate solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring (HPM) products to ensure a quality customer experience. Your role: - Serving as a clinical resource to Philips HPM customers, working closely with the field service, sales, and project management organizations throughout a multiphase implementation and go-live process – establishing and maintaining strong working relationships with key internal partners and customers to enable a successful implementation team. - Understanding customer goals and developing plans to support clinical solutions implementation and usage – delivering clinical services to customers that are consultative, advanced, and focused on workflows and optimization. - Managing the clinical aspects of an implementation to include assessing workflows, evaluating education needs, creating education plans, determining custom configurations requirements, planning and delivering equipment and application education, supporting first customer use, encouraging ongoing adoption of change, and optimizing use of complex monitoring solutions. - Understanding the clinical implications of technical implementations (including networks and clinical informatics systems); applying product and clinical knowledge to troubleshoot and solve problems. - Approximately 90% travel across the district is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air/train/bus may be required. Further support across the zone is required, and occasional national travel may be required. You're the right fit if: - You’ve acquired 4+ years of experience as a Registered Nurse in a hospital environment. Prior clinical training and adult education delivery experience is highly preferred. - Your skills include experience in an Intensive Care Unit (ICU), Critical Care Unit (CCU), Emergency Room (ER), Operating Room (OR), Neonatal Intensive Care Unit (NICU), and/or Pediatric Intensive Care Unit (PICU) settings. Knowledge of Philips IntelliVue monitoring equipment and applications preferred. - You have a Bachelor of Science in Nursing degree or equivalent licensure to practice nursing (Registered Nurse); must be able to provide verification for current/active license. Certified Technical Trainer Plus (CTT+) and/or Virtual Certified Technical Trainer Plus (VCTT+) is preferred. - You’re passionate about technology and education related to patient care. - You have excellent verbal and written communication and presentation skills. - You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Clinical position. - You must be able to: - Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. - Work flexible hours (based on business needs). - Wear all required personal protective equipment. - May be required to comply with vendor credentialing. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. - Learn more about our business. - Discover our rich and exciting history. - Learn more about our purpose. - Learn more about our culture. Philips Transparency Details The annual pay range for this position in ND and SD is $90,000 to $143,000. This role also includes company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation such as an annual incentive plan, sales commission, or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in North Dakota (preferably in proximity to Fargo) or South Dakota (preferably in proximity to Sioux Falls). This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Clinical Triage Specialist (CTS) (RN) - Access Center will compassionately deliver an exceptional patient experience and provide clinical support to CTS-MA team members by serving as a clinical resource. The CTS-RN is responsible for using nursing judgment in answering/returning patient calls related to direct care provided by the practices. When appropriate, the caller’s symptoms will be assessed and triaged using approved nursing protocols and guidelines to assist in obtaining the appropriate level of care and/or self-care advice. JOB DUTIES AND RESPONSIBILITIES: - Answers telephones, prioritizes clinical triage calls, follows clinical protocols, and coordinates services, as needed. - Verifies patient demographic information and accurately enters the updated information into electronic health record. - Serves as an escalation point for clinical patient issues and other POD team members requiring clinical support, and provides clinical advice based on clinical protocols and procedures. - Manages and responds to escalated electronic patient messages whenever not answering inbound patient calls and uses clinical judgment to prioritize and accommodate patients. - Creates a positive patient experience at every encounter, attempting to independently resolve any issues or concerns of the patient at the time of the phone call, within the scope of the role. - Consistently meets productivity, schedule adherence, and quality standards as set by the Access Center. - Utilizes all resources and guidelines at his/her disposal to effectively assess, prioritize, advise, schedule appointments, or refer calls when necessary to the appropriate medical facility or personnel. - Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response. - Partners with other Access Center teams/PODs and respective practice clinical team on behalf of the patient to assist with clinical concerns, medication refills, or scheduling appointments. - Other duties as assigned. EDUCATION: Graduate of an accredited nursing program. Active Registered Nurse licensure in the state of Pennsylvania and New Jersey or other nursing compact state and other states as deemed necessary by state law. TRAINING AND EXPERIENCE: - Minimum 2 years recent clinical experience in a physician office, home health, critical care and/or emergency room is required. - Strong communication skills - Focused on compliance - Demonstrates continuous growth - Quality-driven - Service-oriented - Excels at time management - Strong problem-solving skills Ability to work from home in accordance with the Network Work from Home Policy if needed. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.