• Prepara y lleva a cabo actividades de despliegue, operación y mantenimiento. ** • Elabora informes técnicos sobre disponibilidad, rendimiento y diagnóstico mediante la recopilación de datos de sistemas ópticos nuevos o en funcionamiento para documentar o identificar fallos y mejoras. ** • Realiza el mantenimiento preventivo, predictivo y correctivo de las redes, interactuando con equipos técnicos remotos y/o clientes para garantizar el funcionamiento y el rendimiento de los sistemas. ** • Realiza la configuración, análisis y diagnóstico de averías, de acuerdo con las especificaciones técnicas y procedimientos operativos, proponiendo alternativas e implementando soluciones para la entrega o recuperación de sistemas.

• Analyze complex medical claims, pharmacy data, and other healthcare data sets to identify emerging cost and utilization trends, patterns, and outliers. • Develop financial models to evaluate the financial impact of new clinical programs, new initiatives, and value-based agreements. • Identify opportunities for medical cost reduction, quantify potential savings, and measure the return on investment (ROI) of implemented initiatives. • Create clear, concise reports, dashboards, and presentations using data visualization tools to communicate complex findings and actionable insights to a variety of stakeholders, including senior management and clinical departments. • Work closely with accounting, actuarial, underwriting, clinical, health services delivery and network management teams to provide analytical support for decision-making and strategic planning, such as informing payer negotiations and risk adjustment strategies. • Ensure the accuracy and integrity of data used in analyses, and prepare well-organized project documentation including methodologies and key decision points. • Respond to ad-hoc data analysis requests from various departments, providing timely intelligence related to specific business problems.

• Own and manage core Workday HCM functionality • Configure, maintain, and optimize Workday system settings • Lead troubleshooting and resolution of complex Workday issues • Deliver consultative support to stakeholders • Drive the design, testing, and implementation of new Workday functionality • Develop and govern advanced reports, dashboards, and analytics • Monitor Workday releases and recommend enhancements • Identify opportunities for automation and efficiency

• Provides administrative, coordination, and operational support across the MPTT organization • Partners with stakeholders, business owners, project managers, and senior leadership to support reporting, documentation, communications, and operational processes • Communicates with various stakeholders, business owners, project managers, and senior leadership across the DDAT organization • Assists management with department‑level reporting, including MOR updates, weekly status updates, and monthly organizational chart maintenance • Provides SharePoint support, including document organization, updates, and access coordination • Assists with the administration and documentation of production support strategies as needed • Supports teams by documenting complex production issues and coordinating with developers, system administrators, and quality assurance teams • Assists with SOX audits and tech debt management activities • Tracks action items and follow‑ups from leadership and operational meetings • Monitors shared inboxes or distribution lists and responds or routes messages as appropriate • Ensures compliance with internal policies, procedures, and records‑retention guidelines • Proactively identifies process improvements to enhance administrative efficiency