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Surgimate

Every Surgery Counts - #1 in Surgical Care Coordination

Solutions Consultant

Solutions EngineerSolutions EngineerFull TimeRemoteJuniorTeam 11-50Since 2009H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

56 days ago

Salary

0

Seniority

Junior

0.2 yrs expExperience acceptedEnglishERPOracle

Job Description

Solutions Consultant

Surgimate

• Assist in Business/Workflow Process Assessments (BPAs) with prospective clients to map current-state OEM workflows, identifying friction points in field inventory, kitting, and surgical consumption-to-cash cycle. • Support the development of tailored solution presentations and product demos for supply chain, operational, and IT stakeholders • Help translate customer requirements into documented solution configurations with oversight from senior engineers • Partner with Account Executives and the Director of Sales to provide technical support throughout the sales cycle • Assist with technical handoffs from Sales to Implementation, ensuring accurate and complete documentation • Support Implementation Managers during configuration, testing, and go-live activities as needed • Develop working knowledge of the platform's integration capabilities, data flows, and system configurations • In collaboration with our Product Team, architect complex integration diagrams between our platform and the customer’s ERP ecosystem (SAP, Oracle, Microsoft Dynamics), ensuring seamless data flow. • Learn and assist with EMR/EHR integration options, API workflows, and custom configurations under supervision • Contribute to internal documentation, knowledge bases, and pre-sales enablement materials • Participate in cross-functional meetings with Product, Customer Success, and Marketing to build institutional knowledge • Relay customer feedback and market observations to senior team members and leadership • Assist with the development of technical content and enablement resources as needed • Other duties as assigned by management

Job Requirements

  • 0–2 years of experience in a Sales Engineering, Implementation, or Customer Success role within a SaaS environment, OR equivalent experience in Medical Device Field Operations, Clinical Support, or MedTech Logistics.
  • Basic technical aptitude; comfortable learning SaaS platforms, integrations, and data concepts
  • Strong communication and presentation skills with the ability to engage both technical and non-technical audiences
  • Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
  • Collaborative and curious team player with a customer-first mindset
  • Domain expertise in medical device logistics, supply chain management, or OEM field inventory. (Preferred)
  • Exposure to MedTech, healthcare SaaS or clinical IT solutions (Preferred)
  • Familiarity with EMR/EHR systems (e.g., Epic, Cerner, Athenahealth) or healthcare data standards such as HL7/FHIR (Preferred)
  • Experience supporting or shadowing sales demos, customer discovery calls, or implementation projects (Preferred)
  • Proficiency with Salesforce or similar CRM tools is a plus (Preferred)
  • Experience contributing to documentation, training materials, or pre-sales assets (Preferred)

Benefits

  • Competitive salary plus commissions/bonus, 401(k) with company match up to 4%
  • Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents.
  • Long Term Disability and Life Insurance
  • Monthly Home Internet & Wellness allowances
  • 10 Holidays + 2 Holiday Eves
  • 18 days PTO, 18 days Sick Leave
  • Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3)

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