Part Time Remote IMPORTANT LOCATION REQUIREMENT This position is open ONLY to candidates currently residing in Central or  South America. Applications from candidates outside Central or South America will not be considered. Compensation is structured specifically for international hires based in these locations. Learner Education is seeking a part time, remote Tutor Operations and Support Assistant to support tutor hiring, onboarding, placements, and day to day operational needs across our tutoring programs. This role is ideal for someone early in their career who is highly organized, detail oriented, and comfortable supporting multiple workflows in a fast growing, remote education company. This position blends tutor support, placement coordination, onboarding and offboarding tasks, and recruiting administration. You will play a key role in executing established processes and supporting both tutors and internal teams. What You Will Do Tutor Placement and Support • Review student needs and assist with matching students to appropriate tutors • Coordinate and schedule trial sessions between students and tutors • Track trial sessions and placement outcomes from start to finish • Communicate with tutors via email and internal systems to confirm availability and next steps • Support Academic Advisors and Placement teams with administrative coordination • Provide timely and professional support to tutors and students as needed Tutor Onboarding and Offboarding • Support onboarding tasks such as profile setup, system access, and documentation tracking • Assist with offboarding tasks including status updates and record maintenance • Maintain accurate tutor records across internal tools and systems Recruiting and Hiring Support • Screen tutor applications using established guidelines and tools • Support background check processing and status tracking • Maintain accurate hiring and candidate records in Workable and related systems Client and Internal Support • Assist with responding to tutor and student inquiries • Route questions or issues to the appropriate team when needed • Maintain clear, professional communication across email, Slack, and internal tools • Support documentation, data entry, and process updates as systems evolve • Take on additional administrative and coordination tasks as needed

Part Time Remote IMPORTANT LOCATION REQUIREMENT This position is open ONLY to candidates currently residing in Central or  South America. Applications from candidates outside Central or South America will not be considered. Compensation is structured specifically for international hires based in these locations. Learner Education is seeking a part time, remote Tutor Operations and Support Assistant to support tutor hiring, onboarding, placements, and day to day operational needs across our tutoring programs. This role is ideal for someone early in their career who is highly organized, detail oriented, and comfortable supporting multiple workflows in a fast growing, remote education company. This position blends tutor support, placement coordination, onboarding and offboarding tasks, and recruiting administration. You will play a key role in executing established processes and supporting both tutors and internal teams. What You Will Do Tutor Placement and Support • Review student needs and assist with matching students to appropriate tutors • Coordinate and schedule trial sessions between students and tutors • Track trial sessions and placement outcomes from start to finish • Communicate with tutors via email and internal systems to confirm availability and next steps • Support Academic Advisors and Placement teams with administrative coordination • Provide timely and professional support to tutors and students as needed Tutor Onboarding and Offboarding • Support onboarding tasks such as profile setup, system access, and documentation tracking • Assist with offboarding tasks including status updates and record maintenance • Maintain accurate tutor records across internal tools and systems Recruiting and Hiring Support • Screen tutor applications using established guidelines and tools • Support background check processing and status tracking • Maintain accurate hiring and candidate records in Workable and related systems Client and Internal Support • Assist with responding to tutor and student inquiries • Route questions or issues to the appropriate team when needed • Maintain clear, professional communication across email, Slack, and internal tools • Support documentation, data entry, and process updates as systems evolve • Take on additional administrative and coordination tasks as needed

• Responsible for executing and monitoring the management of company implementation processes in corporate systems. • Ensure data integrity between our clients (HR), carriers/insurers and Alper through data reconciliations and audits. • Actively handle operational requests from internal and external clients using tools provided by Alper. • Responsible for ensuring the efficiency, integrity and continuous improvement of enrollment and transaction processes. • Work strategically by conducting critical analyses, proposing solutions and supporting management in decision-making.

Role Description Trillium Health Resources has a career opening for a Prepayment Review Clinician to join our team! The Prepayment Review Clinician is responsible for maintaining knowledge of applicable Federal, State, and Accreditation requirements and ensuring providers, vendors, and Trillium maintain compliance with these requirements through internal and external reviews. On a typical day, you might: - Conduct clinical portions of the Prepayment Claims Review to ensure provider network and agency compliance with applicable laws and regulations prior to payment. - Ensure all timeframes associated with Prepayment Claims review are identified, monitored, and met by the team throughout the process. - Provide appropriate communication, both verbally and written, throughout the Prepayment Claims Review process with internal departments and external agencies, as appropriate. - Assist with tracking logs related to Prepayment Claims Reviews. - Maintain all documentation related to Prepayment Claims Review activities. Qualifications - Master’s degree. - Minimum one (1) year of experience with behavioral health, mental health, substance abuse, developmental disabilities, and/or co-occurring disorders populations or field. - Fully licensed by the State of North Carolina as a LCMHC, LMFT, LCSW, LCAS, or RN. - Must have a valid driver’s license. - Must reside within North Carolina. - Must be able to travel within catchment as required. Requirements - Experience in any of the following areas: healthcare compliance, knowledge of North Carolina Clinical Coverage Policies and billing requirements related to Medicaid, knowledge and understanding of Prepayment Review Process, public speaking, mediation and/or problem resolution, group facilitation, advocacy, and project management. - Certified in Healthcare Compliance (CHC), Accredited Health Care Fraud Investigator (AFHI), Certified Fraud Examiner (CFE), or equivalent certifications. Benefits - Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval. - Work-from-home options available for most positions. - Health Insurance with no premium for employee coverage. - Flexible Spending Accounts. - 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year. - NC Local Government Retirement Pension (defined-benefit plan). - 401k with 5% employer match and immediate vesting. - Public Service Loan Forgiveness (PSLF) qualifying employer. - Quarterly stipend for remote work supplies. Company Description Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.