Role Description Works remotely under supervision of Manager of Central Services and Implementation. Follows standard procedures to accomplish assigned tasks. Work within multiple HealthDirect facilities as directed by Manager. Work directly with client services representatives to urgently resolve customer service-related issues. Has ability to communicate professionally via phone, email, and Teams. - Responsible for all aspects related to entering the medication orders for various facilities. - Ensuring that all Third-Party claims are billed properly. - Assist fellow technicians with training and daily functions. - Responsible for accurate data entry of patient profiles and medications. - Maintaining accurate information for patients and facilities. - Responsible for billing and crediting each facility appropriately and accurately each month. - Assist in new home setup and implementation across the region. - Assist in orienting and training new employees. - Work with the billing department to oversee the completion of individuals unbilled reports. - Assign daily unbilled reports. - Maintain and demonstrate top tier data entry production as determined by Manager. - Helps in managing outside services that have an impact on HealthDirect customer service (ex. INFINX, SDS). - Responsible for completing all mandatory and regulatory training programs. - Perform other duties as assigned. Qualifications - Minimum: High School Diploma or GED. - Two years of service. - AS Degree or Higher in Business Administration or related field. Requirements - 2 years’ experience as a pharmacy customer service technician required. - Previously demonstrated top 5% data entry performance metrics. - (Vermont Employees): Registered with the State of Vermont as a Pharmacy Technician.

Role Description Precisamos de um(a) fornecedor(a) tutor(a) com experiência em educação e nos atendimentos de alunos, que tenha facilidade no uso de tecnologia, clareza na comunicação escrita e verbal e capacidade didática. - Acompanhar diariamente e individualmente alunos no Ambiente Virtual de Aprendizagem, apoiando no entendimento de conceitos e na resolução de problemas; - Planejar e executar estratégias no Ambiente Virtual de Aprendizagem que estimulem o pensamento crítico e a participação ativa dos alunos; - Mediar processo de aprendizagem e esclarecer dúvidas de forma precisa e com informações relevantes; - Mediar fóruns de dúvidas e de discussão; - Corrigir atividades avaliativas para avaliar o entendimento e o progresso dos alunos ao longo da Unidade Curricular; - Incentivar a motivação intrínseca dos alunos, mostrando a relevância e aplicabilidade do conteúdo estudado; - Demonstrar empatia e compreensão em relação às necessidades dos alunos, criando um ambiente de aprendizagem acolhedor e inclusivo em todas as mediações realizadas; - Desenvolver habilidades de escuta ativa para entender as preocupações e dificuldades dos alunos e oferecer suporte apropriado. Qualifications - Graduação em Zootecnia (preferencialmente), Engenharia Agronômica, Medicina Veterinária, área de Ciências Agrárias (Engenharia Agrícola, Agronomia); ou curso Superior de Tecnologia em Agronegócio com experiência comprovada de pelo menos 2 anos na área equinocultura, com foco em Produção e Manejo Animal; - Pós-graduação (Doutorado, mestrado ou especialização lato sensu) em uma das seguintes áreas de atuação correlatas à equinocultura: Produção Animal, Zootecnia, Nutrição Animal, Medicina Equina ou afins; com expertise em Administração Rural e Gestão de estabelecimentos Equestres; - Experiência profissional nas áreas de produção e manejo animal com equinos, atuando em diferentes sistemas de produção, com ênfase em: aplicação de boas práticas de produção; planejamento e execução de rotinas produtivas e manejo sanitárias; gestão de propriedades rurais; indicadores zootécnicos; uso de tecnologias digitais, sensores e ferramentas de monitoramento na produção animal; - Experiência com docência no ensino médio, técnico e/ou superior; - Experiência e/ou formação em tutoria de curso a distância; - Será um diferencial possuir conhecimento ou experiência em: Sistemas de produção de equinos, incluindo manejo alimentar, reprodutivo e sanitário; Manejo sanitário e manejo produtivo; Gestão de dados gerenciais; Tecnologias de agricultura digital e pecuária de precisão. Requirements - Para atuar em um projeto de tutoria, é obrigatório utilizar um CNAE compatível com o tipo de serviço prestado. No caso dos serviços oferecidos pelo DOT, os fornecedores devem utilizar CNAEs relacionados à área de ensino. - 85.99-6/04 – Treinamento em desenvolvimento profissional e gerencial - 85.99-6/99 – Outras atividades de ensino não especificadas anteriormente Company Description

Role Description Works remotely under supervision of Manager of Central Services and Implementation. Follows standard procedures to accomplish assigned tasks. Work within multiple HealthDirect facilities as directed by Manager. Work directly with client services representatives to urgently resolve customer service-related issues. Has ability to communicate professionally via phone, email, and Teams. Responsible for all aspects related to entering the medication orders for various facilities, ensuring that all Third-Party claims are billed properly. Assist fellow technicians with training and daily functions. Responsibilities - Responsible for accurate data entry of patient profiles and medications. - Responsible for all aspects related to entering medication orders for various facilities. - Maintaining accurate information for patients and facilities. - Responsible for billing and crediting each facility appropriately and accurately each month. - Assist in new home setup and implementation across the region. - Assist in orienting and training new employees. - Work with the billing department to oversee the completion of individuals unbilled reports. - Assign daily unbilled reports. - Maintain and demonstrate top tier data entry production as determined by Manager. - Helps in managing outside services that have an impact on HealthDirect customer service (ex. INFINX, SDS). - Responsible for completing all mandatory and regulatory training programs. - Perform other duties as assigned. Qualifications - Minimum: High School Diploma or GED. - Two years of service. - AS Degree or Higher in Business Administration or related field. - 2 years’ experience as a pharmacy customer service technician required. - Previously demonstrated top 5% data entry performance metrics. - Registered with the State of Vermont as a Pharmacy Technician (for Vermont Employees).

Job Description What You Should Know: Current work authorization for Canada is required for all openings. You will be working on a 100% remote working schedule as part of Fidelity’s dynamic working arrangement. This role requires travel within North America 70% of the time. Who We Are: At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally. What We Do (The Team You’ll Be Part Of): We are looking for an Event Production Technician to join the Digital Media Team. This team is responsible for the planning, technical production, execution, and post-event delivery of on-location, virtual, and hybrid events. This includes webcasts, livestreams, webinars, virtual conferences, and studio-based productions. The team manages professional video production and broadcast equipment, event platforms, and workflows, continually advancing Fidelity’s digital event capabilities. How You’ll Make An Impact: • Lead virtual and hybrid event production, including planning, producing, and technically executing live and recorded digital events. • Serve as a technical producer during live events, managing run-of-show, speakers, production systems, and troubleshooting. • Configure and operate cameras, lighting, audio equipment, encoders, switchers, and streaming platforms. • Collaborate with Corporate Affairs, Product, Marketing, HR, Learning & Development, and additional internal partners. • Edit and package recordings, repurpose content, and identify opportunities to improve event quality and attendee experience. What We Are Looking For: • Strong technical knowledge of digital event platforms, livestreaming solutions, and video signal flow. • Hands-on experience with professional video production equipment. • Ability to troubleshoot live technical issues and manage event-day execution. • Experience in video editing and basic motion graphics. • Excellent communication skills with strong stakeholder and speaker-management abilities. • Minimum 3+ years producing digital, virtual, or hybrid events. • Two-year post-secondary program or equivalent experience. Total Rewards That Reflect Your Impact: We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow. For this role, your total rewards include: - Base Salary and Discretionary Performance Bonus: A competitive annual range of $94,000 to $111,000 based on your experience and qualifications. - RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required. We’re proud to offer a compensation package that aligns with provincial pay transparency requirements. This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference. We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions. Some of the ways we’ll help you feel valued and supported as part of our team: - Flexible working arrangements - 100% remote, hybrid, and in office options - Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you - Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy - Parental leave top-up to 100% of your salary for a period of 25 weeks - Up to $650 for home office equipment - Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice - Diversity and inclusion programs, including an active network of Employee Resource Groups - Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years. Fidelity Canada is an equal opportunity employer Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground. Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca. No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted. Why Work at Fidelity? We are proud to be recipients of the following: Awards • Canada's Top 100 Employers o Greater Toronto's Top Employers o Canada's Top Family-Friendly Employers o Canada's Top Employers for Young People • Great Place To Work® Certified o Best Workplaces for Inclusion o Best Workplaces for Mental Wellness o Best Workplaces for Today's Youth o Best Workplaces for Women o Best Workplaces in Financial Services & Insurance o Best Workplaces in Ontario o Best Workplaces with Most Trusted Executive Teams • LinkedIn Top Companies in Canada • Human Resource Director (HRD) - Best Place To Work o HRD - 5-Star Benefit Program o HRD - 5-Star Diversity & Inclusion Employer Designations • Canadian Compassionate Companies – Certified • Benefits Canada's Workplace Benefits Award - Future of Work Strategy • TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting • Canadian HR Reporter's Most Innovative HR Team