• Provide non-clinical administrative support to the Member Services Department. • Answer inbound calls and assist callers by connecting them to the appropriate party, sharing information, providing technical assistance, answering questions, handling and/or resolving complaints. • Interact with callers to deliver information, answer frequently asked questions and address complaints. • Provide members & recipients with information regarding providers within our network to make informed choices. • Gather and/or update data, such as demographic information, referral source, payer source, current provider, provider choice and appointments. • Collect, monitor and organize data needed for various databases, reports or reviews. • Perform general clerical work for the Member and Recipient Services Department or other identified staff or departments approved by management.

Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Karenni and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! In this role, you will play a significant role in facilitating communication between Karenni and English speakers across the globe. You will be responsible for processing information quickly and accurately in a professional manner. To ensure the highest quality of service, it is essential to have a quiet and secure workspace. Notepads, writing utensils, glossaries, and dictionaries are highly recommended tools for success. Candidate Qualifications: - Fluency in English and Karenni - Minimum 1 year interpretation experience preferred - Excellent listening, retention and note taking skills to maintain a high level of accuracy. - Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. - Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. Technical Requirements: - 90% English proficiency - Steady wired internet connection - USB wired headset - Windows 10 or Mac What we offer you: - Fully remote. Interpreter works from his/her home office - Full-time contractor position - Immediate availability to start working after onboarding - Monthly payments Your responsibilities: - Answer calls professionally, acting according to the interpreter’s code of conduct - Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically) - Go into internal professional training - Communicate and report to your team leader *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Karenni and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! In this role, you will play a significant role in facilitating communication between Karenni and English speakers across the globe. You will be responsible for processing information quickly and accurately in a professional manner. To ensure the highest quality of service, it is essential to have a quiet and secure workspace. Notepads, writing utensils, glossaries, and dictionaries are highly recommended tools for success. Candidate Qualifications: - Fluency in English and Karenni - Minimum 1 year interpretation experience preferred - Excellent listening, retention and note taking skills to maintain a high level of accuracy. - Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. - Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. Technical Requirements: - 90% English proficiency - Steady wired internet connection - USB wired headset - Windows 10 or Mac What we offer you: - Fully remote. Interpreter works from his/her home office - Full-time contractor position - Immediate availability to start working after onboarding - Monthly payments Your responsibilities: - Answer calls professionally, acting according to the interpreter’s code of conduct - Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically) - Go into internal professional training - Communicate and report to your team leader *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Are you one of the few professionals with a mastery of both Lao and English? We recognize the unique value of your skill set and invite you to join our elite network of international interpreters. In this role, your bilingual expertise becomes a vital tool for global communication. We offer a flexible, remote environment where accuracy and professionalism are the standards. As long as you have a quiet workspace and a passion for linguistic precision, we provide the platform for you to excel. Help us connect the world, one conversation at a time. Candidate Qualifications: - Fluency in English and LAO - Minimum 1 year interpretation experience preferred - Excellent listening, retention and note taking skills to maintain a high level of accuracy. - Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. - Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. Technical Requirements: - 90% English proficiency - Steady wired internet connection - USB wired headset - Windows 10 or Mac What we offer you: - Fully remote. Interpreter works from his/her home office - Full-time contractor position - Immediate availability to start working after onboarding - Monthly payments Your responsibilities: - Answer calls professionally, acting according to the interpreter’s code of conduct - Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically) - Go into internal professional training - Communicate and report to your team leader *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!