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Kin

Social change through culture.

Growth Strategy – Analytics Manager

Location

Arizona + 12 moreAll locations: Arizona | California | Colorado | Florida | Illinois | New Jersey | New York | North Carolina | Massachusetts | Tennessee | Texas | Virginia | Washington

Posted

62 days ago

Salary

$120K - $135K / year

Seniority

Senior

Bachelor DegreeEnglishSQL

Job Description

Growth Strategy – Analytics Manager

Kin

• Own monthly reporting end-to-end: validate data, prepare insight-driven memos, explain key trends and variances, and facilitate cross-functional discussions across Operations, Growth, and Finance • Manage commission payouts and the commission platform, resolve issues proactively, and partner with Sales leadership on payout strategy and target-setting • Build, maintain, and evolve Sales, Customer Service, and Underwriting headcount models, updating assumptions and improving forecasting accuracy to guide staffing decisions • Analyze performance metrics including conversion rates, call volume, talk time, and sales behaviors to identify workflow optimization opportunities • Own monthly Customer Acquisition Cost (CAC) reporting, reconcile data with Finance and Accounting, and clearly articulate drivers of variance to plan and month-over-month movement • Lead proactive and ad-hoc analytical deep dives, transforming multiple datasets into clear insights and actionable recommendations • Hire, onboard, and develop a junior analyst, establishing strong processes, accountability, and a scalable foundation for the function

Job Requirements

  • Experience owning operational reporting and financial models for Sales or Customer Service organizations
  • Strong proficiency in SQL, Looker, and Excel or Google Sheets for complex analysis and Modeling
  • Experience managing commission calculations or incentive compensation processes
  • Deep understanding of operational and financial metrics such as conversion rates, CAC, productivity, and headcount forecasting
  • Demonstrated experience managing and developing direct reports
  • Ability to independently own complex analytical processes and explain the “why” behind metric movement
  • Experience partnering cross-functionally with Operations, Finance, and Data teams to influence business decisions

Benefits

  • Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
  • 401(k) with company match up to 4% of eligible earnings
  • Multiple medical plan options, plus dental and vision coverage
  • Company-funded HSA contributions (based on medical plan selection)
  • Company-paid life insurance and short-term disability
  • A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
  • Access to mental health support and confidential counseling resources
  • Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
  • Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
  • Career mobility and internal growth opportunities across the organization
  • Professional development budgets for certifications, conferences, and learning available, subject to management approval

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