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Data Analyst, Level 1
Location
United States
Posted
65 days ago
Salary
$30 - $32 / hour
Seniority
Senior
Job Description
Data Analyst, Level 1
Cayuse Holdings
• Monthly analysis of data to provide reporting globally regarding partner metrics. • Biannual analysis of data to identify eligibility of partners within the program. • Monitor and respond to inquiries submitted via internal email. • Monitor and respond to cases in helpdesk queue. • Identify and validate business requirements with key stakeholders. • Data analysis from various sources for automation and development of reports and dashboards. • Identify process and data threading gaps for production of key metrics and collaborate with cross-functional teams to resolve issues. • Partner with and influence the Business, IT and Operational stakeholders as necessary for developing the testing and training strategies and execution plans. • Understand and influence upstream and downstream stakeholders of the effort to Integrate internal data in order to create a complete Customer Success picture. • Provides assistance and information to the client in a prompt manner.
Job Requirements
- Bachelor's degree or relevant experience.
- Proven experience in Sales, Service and/or Customer Success operations with strong empathy for stakeholders and customers.
- Project management, data analysis and reporting with related toolset expertise: Excel, Smartsheet, Databases, PowerPoint, Power Query, Visual Studio, Microsoft SQL Server.
- Minimum of 3+ years’ experience in two of the following testing toolsets or frameworks: Excel, Microsoft Office.
- Must be able to operate in a fast paced, high stress environment and handle ambiguity.
- Demonstrated desire for continuous learning and improvement.
- Excellent communication and presentation skills, experience working with cross-functional teams.
- Must be able to work independently, as well as with a team.
- Ability to function in a diverse work environment.
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