• Develop meaningful relationships with patients via tele-therapy • Define your own availability, make your own schedules, and work according to your lifestyle • Consult with your clinical director and your regional team on a regular basis for support and feedback • Connect with therapists across the country using our Clinician Connect platform • Allow WellQor to handle credentialing, billing, client intake, marketing, customer service, and other administrative services on your behalf • Participate in company events and receive opportunities for CEU sponsorship.

Allara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 60,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. The Opportunity Join Allara as a Patient Experience Coordinator and be the guide for patients navigating hormonal health care. This role is a key part of the care team, providing compassionate, detail-oriented support to patients while ensuring seamless communication with providers and internal teams. You will interact with patients via phone, email, and in-app messaging, assisting with appointment scheduling, answering questions about services, and relaying important information between patients, providers, and the billing team. The ideal candidate is a skilled communicator and problem solver who thrives in a fast-paced, remote environment. They are comfortable handling sensitive patient information, advocating for patient needs, and ensuring that all requests and questions are addressed accurately and efficiently. Strong attention to detail, empathy, and organizational skills are essential for success in this role. Location: Fully remote Internationally Key Responsibilities - Provide empathetic, patient-centric support through phone, email, and in-app messaging, ensuring timely and thoughtful responses. - Act as a liaison between patients and providers, relaying critical information with accuracy. - Guide patients through scheduling, telehealth services, and general inquiries about Allara’s offerings. - Communicate billing-related updates from the finance team to patients, ensuring clarity and support. - Offer personalized assistance, helping patients navigate their care journey with compassion and professionalism. - Maintain high accuracy and attention to detail, ensuring that patient information is relayed correctly. - Identify patient pain points and share insights to improve the overall experience. - Stay informed about Allara’s evolving services to provide accurate and up-to-date support. Required Qualifications - 1.5+ years of experience in customer support and/or patient-facing roles, preferably in a remote setting. - Strong verbal and written communication skills, with the ability to build rapport and navigate complex conversations. - Exceptional attention to detail. - Ability to problem-solve creatively, ensuring smooth coordination of medical requests. - Strong technical skills, comfortable navigating multiple systems, and working with sensitive data. - Medical reception experience and familiarity with Electronic Health Records (EHR) systems preferred. - A quiet, private workspace with reliable internet to support confidential patient communications. Schedule - Schedule: Full-time, 30–40 hours per week, including one weekend day What Allara Offers - 1099 Contractor role - Compensation: $6-$10 per hour - final rate determined based on experience and qualifications - 100% remote At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Job Description This role requires working hours of Monday-Friday 8:30am-5:00pm CST/MST/PST. A bit about this role: Devoted Medical was founded on the belief that if we treat each member like we would our loved ones, we can meaningfully improve healthcare experiences and outcomes for some of America’s most vulnerable patient populations. The Complex Care Department is at the heart of this goal: we are a highly collaborative, multidisciplinary team of physicians, nurse practitioners, case managers, social work care managers, community health workers, and outreach specialists united by our mission to build a better care delivery system for Devoted’s most complex members. Through a mixture of in-home and virtual interventions, we provide whole-person clinical, social and logistical support for patients with complex chronic conditions, frail elders, and patients at high risk of hospital admissions. Our Outreach Coordinators play the vital role of program ambassador, resourceful connector, and scheduling logistics maestro, working in close partnership with the rest of our multidisciplinary team to ensure we’re treating each patient as we would our own family. Our Outreach Coordinators partner with a multidisciplinary care team of physicians, NPs, case managers, social workers, and community health workers to establish trusting treatment relationships across a panel of complex patients over a 6-12 month time frame, resulting in meaningful improvements in the panel’s clinical outcomes. Outreach Coordinators play the vital role of consistent program ambassador, resourceful connector, and scheduling logistics coordinator. You will provide caring, accurate guidance in the complex world of health care, primarily via outbound and inbound calls and SMS. You will actively listen to members, see opportunity in the unexpected, respond appropriately, and create a caring atmosphere for our members. Your Responsibilities and Impact will include: - Conducting outreach via telephone and SMS to educate and inform members of available clinical programs or important screenings relevant to them (i.e. eye exams or cancer screenings) and to ensure patients remain connected to care throughout their time in the program, working in close coordination with the care team to coordinate care delivery for the right patients, in the right way, at the right time - Scheduling appointments, thoughtfully adjusting calendars to meet urgent care needs on a regular basis - Providing inbound call support/call routing for patients with clinical or administrative questions - Communicating frequently with the care team members and leadership, including routine involvement in daily care team coordination huddles, patient rounds, etc. - Developing a solid understanding of our benefit offerings in order to investigate and resolve member questions - Documenting accurate information about member needs in our system - Supporting the team with daily tasks, including administrative work - Piloting new processes and workflows - Working hand-in-hand with other Devoted teams to address member needs Required skills and experience: - Minimum of 3 years of healthcare experience in customer/patient-serving role, such as a Care Coordinator - Previous call center experience is a plus! - Health insurance experience (Medicare Advantage a plus) - Have healthcare experience (scheduling, benefits, care coordination, medical terminology, and HIPPA regulations a plus) - Availability to work variable shifts to support the needs of our members across multiple time zones Desired skills and experience: - Proficient computer skills and ability to learn new systems - Google Suite Proficiency a big plus - including Google Drive, Google Docs, Google Sheets, Google Slides - Have great communication, problem solving, analytical and documentation skills - Use effective time management and organization skills - Demonstrate evidence of ability to empathize with patients, relatives and colleagues with dignity and respect - Extra interest in bilingual Spanish speakers or experience engaging across various cultures Salary range: $25.00 - $30.00 hourly The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: - Employer sponsored health, dental and vision plan with low or no premium - Generous paid time off - $100 monthly mobile or internet stipend - Stock options for all employees - Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles - Parental leave program - 401K program - And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Physical Therapist – Beachwood, OH FOX Rehabilitation is growing in the Beachwood, Cleveland Heights, and Shaker Heights, OH area, and we’re looking for passionate, licensed Physical Therapists who want to deliver exceptional one-on-one care to older adults right where they live. Whether treating in private residences or within Senior Living Communities, you’ll help patients improve mobility, independence, and quality of life through our signature Geriatric House Calls™ model.    This opportunity is ideal for Physical Therapists who value autonomy, flexibility, and truly meaningful patient outcomes, while enjoying the freedom to create and manage your own treatment schedule and build strong, lasting patient relationships. FOX clinicians may also incorporate telehealth and other forms of virtual care into their schedules, allowing for greater flexibility, improved continuity of care, and the ability to support more patients. If you're searching for a high-impact PT role that allows you to positively impact the lives of the communities we serve, FOX is the right fit for you! Responsibilities - Provide one-on-one physical therapy to older adults wherever they call home (Private residences, Senior Living Communities, Independent Living, Assisted Living, Memory Care) - Perform evaluations, develop individualized plans of care, and deliver evidence-based treatment - Deliver therapy sessions that support patient wellness, longevity, mobility, and functional independence - Document effectively within FOX’s EMR system in accordance with regulatory standards - Collaborate with an interdisciplinary team of PTs, OTs, SLPs, and Fitness Specialists - Educate patients, caregivers, and senior living staff to promote safety, function, and aging in place - Provide telehealth / virtual care when appropriate to extend access and flexibility Why Join FOX Rehabilitation? FOX Rehabilitation is a clinician-operated practice rooted in meaningful relationships, evidence-based care, and a mission to abolish ageism. You’ll be supported by leaders who understand clinical work, because they’ve lived it. Why clinicians love working with FOX: - A one-on-one care model that allows you to truly connect with each patient - Opportunities to practice in both in-home and senior living community settings - Optional telehealth / virtual care components that expand flexibility and access - The ability to create, control, and adjust your own treatment schedule - A collaborative, interdisciplinary environment (PT, OT, SLP, Fitness Specialists) - Work within a community-based practice that supports independence, wellness, and longevity - A culture that invests in your growth and values clinician-driven decision-making Employment Types Available FOX offers multiple pathways to match your lifestyle and career goals: - Full-time Physical Therapist – In-Home & Senior Living Care (salaried with benefits) - Part-time Physical Therapist – In-Home & Senior Living Care (salaried with benefits eligibility based on minimum hours requirement) - PRN / FOX Flex Physical Therapist – Home & Community Visits (pay per unit compensation) - H1B Sponsorship available for qualified clinicians - New Graduates eligible for FOX’s nationally recognized Emerging Professionals Mentor Program Compensation & Benefits FOX offers competitive compensation based on experience and employment type. Benefits for eligible roles include: - Medical, Dental, and Vision insurance - 401(k) with company match - Unlimited continuing education access - Professional certification reimbursement - Clinical and nonclinical career advancement pathways - Access to advanced technology and tools (including virtual care resources) - Supportive, clinician driven culture In addition to base compensation, clinicians have access to multiple earning opportunities, including: - Employee referral bonuses - Wellness referral incentives - Opportunities to mentor students and emerging professionals - Additional pay for working above bi-weekly quota Qualifications - Valid Physical Therapy license in the state(s) of practice, or eligibility to obtain - Degree from an accredited Physical Therapy program - Basic computer and EMR proficiency - Current CPR certification ​Physical Requirements FOX clinicians must be able to meet the physical demands of in-home and community-based care, including: - Exerting medium physical effort, including lifting 25–50 lbs occasionally, 10–25 lbs frequently, and up to 10 lbs constantly - Performing CPR - Providing moderate to maximum assistance with patient transfers and bed mobility - Repositioning patients, standing/walking for extended periods, climbing stairs, and performing therapeutic activities - Driving to patient homes and senior living communities as part of the Geriatric House Calls™ model - Wearing PPE when required Apply Today Join FOX Rehabilitation as a Physical Therapist providing in-home, senior living, and virtual care to older adults across the Beachwood, Cleveland Heights, and Shaker Heights, OH, area. You’ll help people improve mobility, stay independent, and live stronger, longer lives. Contact FOX Now! Kelly Mahler Clinical Talent Acquisition Specialist kelly.mahler@foxrehab.org 609-682-2397 You can also text FOX to 609-853-5114 to learn more! #LI-KM001 FOX Rehabilitation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In Ohio, the standard base pay range for a Full-Time role is $60,000 - $100,000 annually with an opportunity to earn more. Part-Time and FOX Flex (PRN) will be pro-rated.