• Overhauling existing customer communications, including our CRM, email, SMS, and in-app copy • Work closely with our Product, Design, Growth, and Customer Insights team to understand how to build trust and engagement • Taking bigger creative swings to help us stand out online • Own the positioning and messaging for new products and build a team to manage organic GTM launches and our social media presence

• Lead and mentor a growing team of product designers, providing guidance, feedback, and development opportunities • Drive the design process from research and ideation to final implementation, ensuring high-quality user experiences • Collaborate closely with team members to define requirements, prioritize features, and solve complex problems with elegant solutions • Advocate for user-centered design, ensuring that the voice of the customer is at the core of every decision • Help shape and evolve our design culture, processes, and standards, fostering a collaborative and high-performing environment • Provide design leadership across multiple projects, balancing speed, quality, and scalability in a startup-like environment • Facilitate design critiques, reviews, and workshops, promoting open and constructive feedback • Plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines

• Conceptualize and roll out creative ideas that effectively communicate strategy and align with client brand guidelines. • Design across digital, print, social, OOH, POS, collateral, presentations, and experiential media. • Produce production-ready mechanical files: resizing, preflighting, applying bleeds/crops, preparing vendor specs, and ensuring print and digital readiness. • Retouch and color-correct images for multiple platforms. • Build, resize, and adapt digital creative (e.g., banner ads, social media creative, Google Slides, PPTX, Word). • Maintain consistent file and server management: naming conventions, folder organization, and versioning. • Manage multiple projects simultaneously in a fast-paced, deadline-driven environment. • Collaborate with teammates and clients while also working independently. • Apply brand and style guidelines consistently across all client work. • Stay up-to-date on design trends, digital-first strategies, and emerging technologies.

CNC Agency (formerly Coffee ’n Clothes) is an experiential marketing agency born from culture and built for connection. We create experiences, stories, and products that people love and that help brands grow. We put people first and design accordingly, seamlessly blending strategy, creativity, production, and culture to turn ideas into experiences that move people. Because amazing things happen to brands when they build for humans, not algorithms. We are currently seeking an Art Director who is responsible for translating approved creative vision into a cohesive and compelling visual language across experiential projects. Working under the direction of a Creative Director or Executive Creative Director, this role focuses on how an experience looks, feels, and comes to life, owning the visual expression while partnering closely with designers to ensure craft, consistency, and quality across all touchpoints. This is a hands-on role centered on visual development and direction, not high-level concept strategy or narrative development. Roles & Responsibilities: - Interpret creative vision and frameworks set by the Creative Director into a clear, cohesive visual direction - Develop mood boards, look-and-feel explorations, and visual references that define the aesthetic of an experience - Establish materiality, color palettes, lighting approaches, textures, propping, and décor direction - Define visual systems and rules that guide graphic and 3D designers across all touchpoints - Collaborate closely with designers to guide the execution of environments, brand elements, and experiential assets - Integrate thoughtful visual details that reinforce the brief, including branded moments, messaging, and environmental storytelling - Review and refine design outputs to ensure consistency, quality, and alignment across all elements - Partner with Creative Directors to ensure visual execution aligns with overall creative intent - Provide clear, actionable feedback to designers while elevating the overall level of craft - Owns the visual expression of the work, not the overarching creative strategy, concept, rationale, or copy - Execution-focused role that drives the look and feel of a project from direction through delivery - Plays a critical role in bridging creative vision and design execution, enabling Creative Directors to focus on leadership and big-picture thinking