Job Title: Senior Director, Customer Success & Solutions (Enterprise Segment) Department: Customer Experience Location: Remote US or India HG Insights is the gold standard in Technographics. We give business decision-makers actionable intelligence on IT spend, technology installations, and contract timelines for millions of companies worldwide. Customers like Microsoft, Google, and Amazon rely on our data to find their next best customer. We are a team built on precision, velocity, and genuine technical innovation — and we are looking for someone who wants to help us eat our own cooking. Core Responsibilities (The Profile) We’re looking to attract a "Technical Business Leader" who excels in the following areas: - Enterprise Gravitas & Governance: Demonstrate a track record of leading CSM & Solutions team for Global 2000 clients and navigating high-level organizational complexity. Establish AI powered GTM blueprints and best practices that allow enterprise customers to scale their HG implementations globally. - The "CFO Whisperer" Skillset & ROI-Driven Solutioning: Guide your teams to effectively partner with C-suite stakeholders (CTO, CIO, CFO) to map business challenges to technical solutions, ensuring every architectural decision translates into a clear, phased ROI. You must have the ability to translate technical variables (like Data Orchestration or APIs) into tangible P&L impact (like Churn and Revenue). - Modern Tech Fluency & GTM Automation Advisory: Apply deep expertise in how AI agents and data orchestration integrate into a scalable GTM engine. Drive the design of end-to-end enterprise GTM workflows, ensuring that HG solutions integrate seamlessly with existing CRMs, User Portals, and third-party Apps. - The Force Multiplier & Proof of Value (PoV): Build a team of "consultative experts" rather than just managing a group of contributors. Direct the technical execution of PoVs, shifting the team's focus from "does it work?" to "how much value does this create for the business?". - Financial Modeling & Cross-Functional Alignment: Foster collaboration between Sales, Solutions, and Customer Success to build "Business Value Assessments" that quantify the impact of architectural choices on the customer’s bottom line. How to Measure Success To clarify the bar for top-tier candidates, success in this role is defined by the following measurable outcomes: - Retention & Growth: Drive the strategy to maintain 90%+ GRR and unlock 110%+ NRR via strategic expansion. - Operational Velocity: Reduce Enterprise time-to-value and onboarding cycles by ~20% YoY through AI & process innovation. - Predictability: Refine a health-scoring model with high accuracy (~90%) in predicting renewals. - Executive Impact: Cement "Strategic Partner" status by leading high-impact Executive Business Reviews (EBRs) for 100% of our Tier-1 accounts. What We’re Looking For - Experience: 15+ years in technical leadership roles (Enterprise CSM, Solutions Architecture or System Integration), specifically working with Global 2000 companies. - Business Mindset: You understand a P&L statement as well as you understand GTM workflow and org design, and you can effectively explain technical concepts like "Latency" in terms of business metrics like "Customer Churn". - Technical Breadth: Deep knowledge of Platform, API, Agents, MCP, Data Orchestration, and Go-To-Market (GTM) methodologies. - The "Consultant" Edge: Exceptional storytelling and presentation skills. You can walk into a boardroom and turn a skeptical CFO into a project champion, and you can mentor your team to do the same. - Education: A B.S. in Data Science or a related field is desired; an MBA or TOGAF certification is a significant plus.

About the role (You can make a showerhead or a spritz feel culturally relevant) We’re looking for a Director/Supervisor for earned media strategy who knows how to make the everyday interesting and the niche feel like a moment. Candidates must specialize in earned media and be considered a subject matter expert in current role (regardless of current title). You live for the pitch. The kind that makes an editor pause or a creator text back immediately. You’ve got the relationships to back it up across lifestyle, consumer, design, business, and food and beverage, and you move easily between traditional media and the newer guard like Substack, podcasts, creators, and group chats. You understand that a great story can come from anywhere. A bathroom upgrade. A new flavor launch. A backyard bar setup. A perfectly timed cultural hook. Curious, collaborative, and a little scrappy, you’re here to make brands feel like they belong in culture, not just in coverage. For this role, we’re looking for someone with hands-on experience across consumer categories, especially CPG (food, beverage, alcohol), lifestyle, and home brands. Experience spanning both packaged goods and durable consumer products is a strong plus. What you bring - Entrepreneurial spirit – collaborative, flexible, innovative, and future-focused - Problem-solving mindset – strategic, calm under pressure, able to navigate challenges big and small - Creative energy – pop culture–savvy, marketing-obsessed, and eager to brainstorm - Accountability & attention to detail – high standards for yourself and your team, delivering high quality results You might be a fit if - You have 6 to 8 years of experience and can run a program start to finish without missing a beat - You have worked across consumer brands, ideally including home, CPG, food and beverage, and/or alcohol - Experience with beverage and/or alcohol brands is a plus, and you know how to make everyday products feel relevant and exciting. - You have strong media relationships and can pick up the phone (or DM) with confidence - You can turn a big idea into a pitch, a press hit, and a story people notice - You care about the details, the culture, and doing work you are proud of - You are a good human who works hard, collaborates well, and thrives in a team that treats people well - You are flexible and curious, ready to jump in wherever you’re needed - You think like people, not just brands, and can see things from multiple perspectives - You want to grow with a team that values kindness and doing great work together What you'll do - Turn Products Into Stories: Lead earned-first campaigns for brands across a range of consumer categories, with particular strength in home, CPG, food and beverage, and lifestyle, finding the tension, the hook, and the reason anyone should care. - Pitch With Taste: Build smart, culturally aware stories and get them placed. You know who to call, when to DM, and when to move. - Stay Ahead of the Curve: Consumer trends, design trends, drink trends, internet trends. You are on it early and know how to connect the dots. - Be a Trusted Voice: Guide clients with earned strategy and confidence. Make them feel both comfortable and challenged in a good way. - Raise the Bar Internally: Mentor and coach junior talent, contribute to new business, and help shape the work we want to be known for. - Roll Up Your Sleeves: From hands-on execution to high level strategy, you are equally comfortable digging into the details and elevating the work for clients and the team. - Operate Big and Small: Lead with strategy and creativity while jumping into the day-to-day. You see the forest and the trees and know how to move both. Key skills Strategic earned media planning • Media relations (both earned and emerging) relationships • Storytelling for culture and audience impact • Campaign measurement and performance analysis • Cross-functional team leadership • Client partnership and consultative skills • Budget and resource management • Digital, social, and emerging platform fluency • Creative problem solving and initiative • Mentorship and talent development • Collaboration across disciplines • Project execution • Ability to pivot in real time Our benefits - Comprehensive health plan - 401(k) with company match - Generous PTO - Parental and private health leave - And more #LI-Remote

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. The Enterprise Solutions Director (ESD) is a high-level individual contributor responsible for the strategic and operational execution of precision medicine initiatives within our most complex and high-value health systems. The ESD acts as the strategic, top down sales lead for their assigned accounts, owning the broader Tempus narrative with senior leadership and C-suite stakeholders. This role requires an expert in consultative sales to drive the adoption of Tempus’ comprehensive diagnostic portfolio, ensuring deep integration of technology and clinical workflows across the enterprise. Key ResponsibilitiesStrategic Account Ownership & Execution: - Strategic Sales Lead: Own the top-down strategy for 6–7 high-priority health systems, driving long-term, cohesive business relationships with senior leadership and key decision-makers. - Total Precision Medicine Integration: Drive the clinical adoption of Tempus’ full portfolio, including tissue treatment selection, Liquid/MRD, and hereditary cancer testing. - Strategic Territory Planning: Develop and execute a sophisticated territory plan aimed at maximizing market share within health systems, AMCs and large clinical groups. - Steering Committee Meetings: Run quarterly (minimum) steercos with executive leadership to ensure goal alignment, review precision medicine adoption progress, identify new opportunities for growth and uncover potential risks. Clinical & Executive Engagement: - KOL Development: Build and maintain deep relationships with key opinion leaders (KOLs), Oncologists, Pathologists, and Surgeons to move Tempus from a "test provider" to a standard of care partner. - Operationalizing Precision Medicine: Partner with health system leadership to embed Tempus into formal clinical pathways via pathology or in the EHR. - EHR Strategy: Identify and leverage EHR connectivity opportunities to drive ease of use and long-term institutional stickiness. Operational Excellence & Collaboration: - Cross-Functional Synergy: Lead the coordination between Tempus counterparts to ensure a unified powerhouse presence in the field. Align sales strategy with oncology sales team to ensure execution of goals. - Market Intelligence: Provide real-time feedback to senior management on market trends, competitive shifts, and product-offering needs to optimize our go-to-market strategy. - Performance Tracking: Maintain tracking of account health metrics and KPIs, ensuring all strategic accounts are progressing across foundational focus areas. QualificationsEducation & Experience: - Bachelor’s Degree in Life Sciences or related field; Advanced degree (MBA, MS, or equivalent) preferred. - 8–10 years of high-level sales experience in the healthcare, diagnostic, or pharmaceutical industry, with a proven track record in oncology. - Demonstrated experience managing complex, long-cycle enterprise sales at the C-suite or IDN level. - Expertise in genomic technologies and the current landscape of personalized medicine. Skills & Competencies: - Strategic Mindset: Ability to navigate complex institutional hierarchies and influence stakeholders across various functions. - Elite Communication: Professional presence with the ability to deliver high-impact presentations to executive-level audiences. - Adaptability: Proven ability to thrive in a high-growth, fast-paced environment and pivot strategies as business needs evolve. - Collaboration: A "team-first" mentality with the ability to lead a unified strategy across multiple internal stakeholders. Travel Requirements - Willingness to travel up to 50% of the time within the designated area or region to maintain a consistent presence within key accounts. #LI-REMOTE #LI-NK1 Remote: $150,000-$200,000 The expected salary range above is applicable if the role is performed from California and may vary for other locations (Colorado, Illinois, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. Additionally, for remote roles open to individuals in unincorporated Los Angeles – including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Requisition Number: 2338088 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Is it time to raise your game? Are you ready to take on a more advanced role in tracking and effectively managing risk? As a member of our high-performance actuarial team, you'll help support UnitedHealth Group's growth and financial goals and while you help shape our future. As a Director of Actuarial Services, you will be empowered, supported and encouraged to use your actuarial expertise as you build and maintain actuarial models to support risk management and financial analysis for our Value-Based Care (VBC) business. The successful candidate will have a strong background in actuarial science, a technical skillset to take on complex VBC modeling and the curiosity and desire to become a thought leader in their areas. This position leads a growing actuarial team responsible for assessing and quantifying risk in risk - based contracts across the provider organization, and for developing strategies and designing actuarial models to support contract negotiations. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. This position follows a hybrid schedule with four in-office days per week. Eden Prairie, MN preferred. Primary Responsibilities: - Lead the development and oversight of actuarial models and forecasts to support value-based Medicare Advantage, Commercial, and Medicaid risk arrangements - Develop and recommend actuarially sound financial terms to effectively manage risk in risk-based arrangements - Analyze large, complex financial, claims, utilization, and cost data sets to assess performance, risk, and opportunities - Translate complex analytical findings into clear, actionable insights for operators, provider partners, finance leadership, and senior executives - Provide actuarial expertise and strategic recommendations to support contract negotiations, performance tracking, and risk management - Drive strategic initiatives, process improvements, and innovation through predictive modeling and creative problem solving - Partner cross-functionally to identify cost mitigation opportunities and support enterprise-wide initiatives - Oversee day-to-day execution of actuarial and analytic work, ensuring quality, efficiency, and alignment with business goals - Communicate effectively with technical and non-technical audiences through presentations, discussions, and written materials - Serve as a key resource for risk-taking provider organizations and physician groups - Manage, mentor, and develop a team of managers and analysts, including performance management, talent development, and succession planning All while working in an environment that allows: - Effective project & time management; Flexibility in your work schedule - Participation in team problem solving; Contribution to team effectiveness - Inclusion into the UHG Actuarial Study Program, including company sponsored study hours and study materials You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - ASA (Associate of the Society of Actuaries) - 5+ years of actuarial experience with foundational literacy in healthcare analytics and modeling - 3+ years of experience analyzing and manipulating large healthcare claim datasets - 2+ years of experience managing actuarial analysts - Proficiency in Excel and SQL - Proven excellent problem-solving and communication skills, along with critical thinking skills to anticipate questions from key stakeholders and consider all aspects of a deliverable before completion Preferred Qualifications: - FSA, or progress toward FSA (Associate/Fellowship of the Society of Actuaries) designation - 3+ years of experience with any of the following: Government Programs, Medicare Advantage (MA) products, Medicare bids, and/or VBC modeling - Experienced presenting business insights and summaries to inform decisions to stakeholders - Proven ability to self-motivate, quickly learn new business concepts and take initiatives *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.