Role Description It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple; this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. Qualifications - Moderate to Advanced computer skills - High level of comfort learning new technology - High level of professionalism - Excellent verbal and written communication skills - Comfortable working from home - Self-motivated and success-driven Requirements - 18 years of age or older - Complete Background check and drug test within 3 days - Dedicated, private, and secure workspace - Personal device with functioning camera required for the Training Period - Committed to full attendance for paid 3-week Training period - Minimum Internet Speed of 35 mb/s with ethernet - Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required - NOT compatible with Mobile Internet Service Providers and/or Satellite - NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders Benefits - Paid Training - Full-Time, Seasonal role - Performance and attendance-based incentives, in addition to the base pay - The convenience of working from home - Collaborative and supportive team environment - 401K Match - Individual Coverage HRA (ICHRA) - Paid time off (PTO)

Role Description Im Auftrag eines führenden internationalen BPO-Unternehmens in Athen suchen wir deutschsprachige Customer Advisor für die Bearbeitung eingehender Kundenanfragen per Telefon, E-Mail und Chat. Je nach Profil sind sowohl eine Vor-Ort-Stelle als auch Remote-Arbeit möglich. - Bearbeitung von Kundenanfragen auf Deutsch per Telefon, E-Mail und Chat - Effiziente Problemlösung und Sicherstellung einer hohen Kundenzufriedenheit - Genaue Erfassung von Interaktionen im CRM-System - Einhaltung vereinbarter KPIs (CSAT, Reaktionszeit, Lösungsrate) Qualifications - Deutsch C1/C2 als Mutter- oder Zweitsprache — Voraussetzung - Englisch mindestens B2 - Für Remote: stabile Internetverbindung und ruhige Arbeitsumgebung Benefits - Wettbewerbsfähiges Gehalt und Leistungsboni - Umzugsunterstützung für Vor-Ort-Kandidaten (Flug und Unterkunft) - Bezahlte Einarbeitung und private Krankenversicherung - Remote-Option für geeignete Profile - Internationales, multikulturelles Arbeitsumfeld Company Description

Role Description We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with: - Questions - Service requests - Account needs - Product support You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment. This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential. Qualifications - High school diploma or GED - Must be at least 18 years of age - Authorized to work in the United States - U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI) - Ability to follow detailed processes and meet performance expectations - Strong communication and active listening skills - Comfortable navigating computer applications and web-based tools - Ability to work independently and remain accountable to schedules Preferred: - Prior call center or customer service experience - Bilingual (Spanish/English) preferred but not required - Familiarity with phone-based or computer-based support environments Requirements - This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins. Benefits - Flexible scheduling options after certification - Paid training following successful client certification - W2 employment structure with payroll, protections, and stability - Paid time off and optional supplemental insurance (Aflac) - Household telehealth access through MDLive - Access to performance-based incentives - Career advancement pathways into support, QA, and leadership roles - All applicant information is kept confidential under EEO guidelines

Are you a proactive problem-solver with a passion for navigating the digital financial landscape? We are scouting for fluent Dutch speakers to join an elite team representing one of the world's most prestigious online payment platforms. This is a 100% remote career opportunity, offering the professional freedom to operate from any corner of Portugal. Whether you prefer the coastal serenity of the Algarve or the historic pulse of Lisbon, you will serve as the primary strategic link ensuring every global transaction remains secure, seamless, and efficient. THE REMOTE MISSION: DRIVING FINANCIAL EXCELLENCE As a Financial Support Specialist, you will act as the definitive voice for a global leader in fintech. Your objective is to provide high-touch assistance within a sophisticated digital ecosystem. - Omni-channel Advisory: Deliver precise and efficient solutions via telephony, structured email, and live chat. - Resolution Management: Address complex inquiries regarding account authentication, payment processing, and comprehensive transaction histories. - Technical Consultancy: Guide users through platform architectures and mobile application navigation with absolute clarity and patience. - Security & Fiscal Integrity: Manage sensitive matters—including refunds, billing discrepancies, and account safety protocols—with the utmost discretion. - Data Precision: Maintain rigorous documentation of client interactions and escalate high-priority financial cases to specialized departments. - Knowledge Leadership: Maintain an expert-level understanding of evolving platform features and international financial regulations. CANDIDATE ARCHETYPE We are seeking disciplined, empathetic professionals capable of maintaining a high-performance home office while delivering world-class service. - Linguistic Mastery: Advanced proficiency in Dutch (C1) complemented by a professional command of English (B2). - Residency: Must be currently based in Portugal or prepared to relocate (Note: valid work authorization is required; visa sponsorship is not provided). - Operational Discipline: Proven ability to work autonomously with exceptional organizational and time-management skills. - Consultative Flair: Superior verbal and written communication skills with a talent for analytical problem-solving. - Fintech Literacy: High comfort level navigating digital financial tools and global payment ecosystems. PREMIUM REMOTE BENEFITS We provide the infrastructure and elite training; you provide the talent. - Total Autonomy: Work 100% remotely from any location within Portugal. - The Pro-Tech Suite: We ship a full professional hardware kit (high-spec laptop, noise-canceling headset, etc.) directly to your residence. - Competitive Compensation: A stable base salary supplemented by performance-linked monthly bonuses. - Comprehensive Protection: Full private health and life insurance effective from your first day of employment. - Vertical Trajectory: Access to continuous professional coaching and transparent pathways for internal promotion. - Virtual Ecosystem: Join a supportive, multicultural team with structured online social integration and wellness initiatives. EXECUTIVE RELOCATION SUITE (FOR INTERNATIONAL HIRES) Ready to begin your Mediterranean chapter? We ensure a seamless transition: - Travel Coverage: Fully organized and subsidized airfare to Portugal. - "Soft Landing" Support: Initial temporary housing assistance provided to allow you to settle in while selecting your permanent remote base. WHY EMBARK ON THIS JOURNEY? This is a premier opportunity to acquire high-level expertise in the fintech sector while enjoying the unparalleled flexibility of a remote lifestyle. Join a global organization that invests in your professional evolution and provides a comprehensive framework for home-based success.