Job Title:Sr Assoc, EngineeringJob Code:4081Subtitle:DomainJob Summary:​This role is responsible to assist in providing IT engineering services, estimates & designs leveraging best practices and standards.Education:Bachelor's Degree or Equivalent Work ExperienceYear of Experience:3 - 5 yearsType of Experience:​Experience in a mature, enterprise IT environment supporting 1-2 domain projects. KPMG is currently seeking a Senior Associate Engineer in End User Computing to join our Digital Nexus Technology organization. This is a remote work opportunity.

• Lead end-to-end implementations of Caseware accounting and assurance solutions, including requirements gathering, solution design, configuration, testing, and go-live support. • Act as the primary solution authority for assigned client engagements, providing expert guidance on Caseware functionality, best practices, and accounting workflow optimization. • Translate client business and regulatory requirements into scalable, compliant Caseware configurations, ensuring alignment with applicable accounting standards and firm methodologies. • Manage client relationships, serving as a trusted advisor to customer stakeholders throughout the implementation lifecycle. • Oversee project execution and delivery quality on non-enterprise projects, including scope control, risk identification, issue resolution, and adherence to timelines, budgets, and service standards. • Collaborate cross-functionally with Product, Support, and Engineering teams to escalate issues, contribute to product feedback, and ensure successful client outcomes. • Mentor and provide technical leadership to associate consultants and implementation team members, including knowledge sharing, solution reviews, and delivery oversight. • Deliver client training and change management activities, enabling user adoption, process transformation, and long-term value realization from Caseware solutions. • Support pre-sales and solution scoping activities by contributing to proposals, solution demonstrations, effort estimation, and implementation approach definition. • Continuously improve implementation methodologies and assets, leveraging lessons learned, industry trends, and evolving Caseware capabilities to enhance service delivery effectiveness.

Mercier Consultancy MD is looking for a German Speaking Customer Consultant with expertise in the automotive industry to join our team. In this role, you will provide exceptional service to German-speaking customers, addressing their inquiries and issues related to automotive products and services. If you have a passion for customer service and a strong interest in the automotive sector, this opportunity is perfect for you! Key Responsibilities - Provide dedicated customer support to German-speaking clients via phone, email, and chat. - Assist customers with questions related to automotive products, services, and technical issues. - Resolve customer concerns efficiently while maintaining high service standards. - Document all customer interactions and feedback to facilitate service improvements. - Work closely with internal teams to ensure a seamless customer experience. - Stay up-to-date with automotive industry trends and product updates to offer informed advice.

Mercier Consultancy MD is looking for a German Speaking Customer Consultant with expertise in the automotive industry to join our team. In this role, you will provide exceptional service to German-speaking customers, addressing their inquiries and issues related to automotive products and services. If you have a passion for customer service and a strong interest in the automotive sector, this opportunity is perfect for you! Key Responsibilities - Provide dedicated customer support to German-speaking clients via phone, email, and chat. - Assist customers with questions related to automotive products, services, and technical issues. - Resolve customer concerns efficiently while maintaining high service standards. - Document all customer interactions and feedback to facilitate service improvements. - Work closely with internal teams to ensure a seamless customer experience. - Stay up-to-date with automotive industry trends and product updates to offer informed advice.