Roadside Assistance Dispatcher Part-Time As a part-time AAA Roadside Assistance Dispatcher, you’ll provide critical support to members by coordinating drivers across multiple states in a fast-paced, 24/7 environment. Using advanced technology and comprehensive training, you’ll help ensure safety, peace of mind, and deliver legendary service. - Starting Pay: $19.85/hour - Schedule: Part-time afternoon/evening shifts, including weekends & some holidays - Start Date: May 18, 2026 - Training: Paid, onsite training located at 68 Marginal Way, Portland, ME - Remote Work: Opportunity to transition to work-from-home after an introductory period, subject to eligibility requirements and business needs - Career Path: Advancement and internal growth opportunities encouraged What You Will Do: - Use internal systems and technology to handle inbound and outbound calls and efficiently dispatch roadside assistance nationwide. - Coordinate emergency services including towing, locksmith support, fuel delivery, battery assistance, and minor mechanical help. - Assess member needs, prioritize safety, and accurately document information in real time. - Communicate professionally and compassionately, maintaining composure during high‑priority situations. - Collaborate with a network of 350+ independent service providers to share critical information and ensure timely service. - Monitor active service requests, keeping both providers and members informed of status updates. - Meet performance goals in a structured, metrics‑driven environment focused on member satisfaction. Work-From-Home Requirements: - Dedicated, quiet workspace without interruptions. - You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity. - Demonstrated ability to uphold productivity and confidentiality in a remote setting. - Regular attendance in virtual team meetings and training sessions. - Availability during standard business hours and flexibility for possible shift adjustments. What You Will Need - Customer service and/or call center experience. - Bilingual skills, especially in Spanish, are a plus. - Strong verbal and written communication skills, with the ability to remain clear and professional under pressure. - Advanced computer and multitasking abilities, including talking and typing simultaneously while navigating multiple systems. - Working knowledge of maps, GPS navigation, and traffic safety guidelines. - Experience using SMS or chat tools in a professional setting. - Ability to demonstrate empathy and deliver excellent service in a high‑volume call environment. - Proficiency with Microsoft Teams and Outlook. - High school diploma, GED, or equivalent. Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer Our organization participates in E-Verify

Roadside Assistance Dispatcher Part-Time As a part-time AAA Roadside Assistance Dispatcher, you’ll provide critical support to members by coordinating drivers across multiple states in a fast-paced, 24/7 environment. Using advanced technology and comprehensive training, you’ll help ensure safety, peace of mind, and deliver legendary service. - Starting Pay: $19.85/hour - Schedule: Part-time afternoon/evening shifts, including weekends & some holidays - Start Date: May 18, 2026 - Training: Paid, onsite training located at 5366 Virginia Beach Blvd, Virginia Beach, VA - Remote Work: Opportunity to transition to work-from-home after an introductory period, subject to eligibility requirements and business needs - Career Path: Advancement and internal growth opportunities encouraged What You Will Do: - Use internal systems and technology to handle inbound and outbound calls and efficiently dispatch roadside assistance nationwide. - Coordinate emergency services including towing, locksmith support, fuel delivery, battery assistance, and minor mechanical help. - Assess member needs, prioritize safety, and accurately document information in real time. - Communicate professionally and compassionately, maintaining composure during high‑priority situations. - Collaborate with a network of 350+ independent service providers to share critical information and ensure timely service. - Monitor active service requests, keeping both providers and members informed of status updates. - Meet performance goals in a structured, metrics‑driven environment focused on member satisfaction. Work-From-Home Requirements: - Dedicated, quiet workspace without interruptions. - You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity. - Demonstrated ability to uphold productivity and confidentiality in a remote setting. - Regular attendance in virtual team meetings and training sessions. - Availability during standard business hours and flexibility for possible shift adjustments. What You Will Need - Customer service and/or call center experience. - Bilingual skills, especially in Spanish, are a plus. - Strong verbal and written communication skills, with the ability to remain clear and professional under pressure. - Advanced computer and multitasking abilities, including talking and typing simultaneously while navigating multiple systems. - Working knowledge of maps, GPS navigation, and traffic safety guidelines. - Experience using SMS or chat tools in a professional setting. - Ability to demonstrate empathy and deliver excellent service in a high‑volume call environment. - Proficiency with Microsoft Teams and Outlook. - High school diploma, GED, or equivalent. Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer Our organization participates in E-Verify

Role Details Support Channels: Email and Chat Support Contract Duration: Temporary contract of 1 year Work type and Location: Work from home Work schedule: Standard working hours Start date: April 16, 2026 About Us Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleep. More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together. Welcome to Crescendo. Welcome to what’s next. The Role PartnerHero is looking for talented folks to join our Customer Support in French and English teams. We have a range of opportunities available for people who have built a career in the customer support space and those looking to break into the industry. We are interested in matching your unique skills, experience, and interests with one of our many Partners across a variety of industries including Edtech, eCommerce, Fintech, Health and Wellness, and more. As a PartnerHero employee, you’ll have the support you need to develop and grow your career. What You’ll Do: - Providing an amazing customer experience across all channels including email, and live chat in English and French - Able to handle different levels of customer inquiries ranging from order and product inquiries to basic technical troubleshooting - Meeting customer service KPIs defined by the Customer Happiness Manager (i.e. response time, etc.) - Consistently achieving individual and departmental goals - Showing a strong comprehension of all policies and procedures - Resourceful by working cross-functionally to solve complex customer inquiries - Closing the feedback loop by sharing valuable customer insight across all departments - Escalating common trends from calls and emails to ensure swift action is taken - Collaborating and being proactive in sharing feedback about necessary changes and updates that will help improve the customer experience - Showing strong comprehension of software and systems used, and ability to navigate across multiple platforms when assisting customers - Handling other ad hoc requests as communicated by the Customer Happiness Manager What We Expect From You: - 1+ years of experience in a customer service role. - Excellent English and French skills; written and verbal skills are a must - Experience with Zendesk (or related) is a plus - Organized and capable of managing time with colleagues in different time zones - Experience working within the consumer goods, toys, or electronics industries is a plus - An extremely friendly person who loves interacting with people, who is always calm, cool, and collected - Critical thinker who will use all resources to arrive at the best solution for the customer and brand - Proactive and collaborative - Active listener who is a determined problem solver - Ability to learn and adapt quickly to new systems and software What You’ll Get In Return: - Be part of a people-first, values-driven organization - Work with innovative global partners and diverse teams - Hybrid working arrangements - Competitive base salary - Generous paid time off - Comprehensive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees - Access to free posture-based fitness workouts from home - Training and professional development opportunities Company Culture Is At Our Core Core values give our work intention and our culture its edge. They’re the standards we hold for ourselves, our partners, and each other. - Care for others: Empathy is a key driver. When people thrive, so does the mission. - Embrace growth: Curiosity fuels progress. Take bold risks, sharpen your edge, go forward. - Manifest trust: Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what’s next. - Take ownership: Bold choices with integrity at the core—that’s how impact lasts. - Be humble: Humility opens the door to better ideas. Hear others, lift others, keep learning. Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact careers@crescendo.ai. PRIVACY NOTICE Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes. To understand more about Crescendo’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center here.

Role Details Support Channels: Email and Chat Support Contract Duration: Temporary contract of 1 year Work type and Location: Work from home Work schedule: Standard working hours Start date: April 16, 2026 About Us Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleep. More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together. Welcome to Crescendo. Welcome to what’s next. The Role PartnerHero is looking for talented folks to join our Customer Support in French and English teams. We have a range of opportunities available for people who have built a career in the customer support space and those looking to break into the industry. We are interested in matching your unique skills, experience, and interests with one of our many Partners across a variety of industries including Edtech, eCommerce, Fintech, Health and Wellness, and more. As a PartnerHero employee, you’ll have the support you need to develop and grow your career. What You’ll Do: - Providing an amazing customer experience across all channels including email, and live chat in English and French - Able to handle different levels of customer inquiries ranging from order and product inquiries to basic technical troubleshooting - Meeting customer service KPIs defined by the Customer Happiness Manager (i.e. response time, etc.) - Consistently achieving individual and departmental goals - Showing a strong comprehension of all policies and procedures - Resourceful by working cross-functionally to solve complex customer inquiries - Closing the feedback loop by sharing valuable customer insight across all departments - Escalating common trends from calls and emails to ensure swift action is taken - Collaborating and being proactive in sharing feedback about necessary changes and updates that will help improve the customer experience - Showing strong comprehension of software and systems used, and ability to navigate across multiple platforms when assisting customers - Handling other ad hoc requests as communicated by the Customer Happiness Manager What We Expect From You: - 1+ years of experience in a customer service role. - Excellent English and French skills; written and verbal skills are a must - Experience with Zendesk (or related) is a plus - Organized and capable of managing time with colleagues in different time zones - Experience working within the consumer goods, toys, or electronics industries is a plus - An extremely friendly person who loves interacting with people, who is always calm, cool, and collected - Critical thinker who will use all resources to arrive at the best solution for the customer and brand - Proactive and collaborative - Active listener who is a determined problem solver - Ability to learn and adapt quickly to new systems and software What You’ll Get In Return: - Be part of a people-first, values-driven organization - Work with innovative global partners and diverse teams - Hybrid working arrangements - Competitive base salary - Generous paid time off - Comprehensive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees - Access to free posture-based fitness workouts from home - Training and professional development opportunities Company Culture Is At Our Core Core values give our work intention and our culture its edge. They’re the standards we hold for ourselves, our partners, and each other. - Care for others: Empathy is a key driver. When people thrive, so does the mission. - Embrace growth: Curiosity fuels progress. Take bold risks, sharpen your edge, go forward. - Manifest trust: Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what’s next. - Take ownership: Bold choices with integrity at the core—that’s how impact lasts. - Be humble: Humility opens the door to better ideas. Hear others, lift others, keep learning. Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact careers@crescendo.ai. PRIVACY NOTICE Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes. To understand more about Crescendo’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center here.