• Review pre-populated intake notes and standardized testing results documented by Focus Clinic technicians • Add clinical diagnoses and author a thorough psychological assessment and recommendations report within 72 hours of case assignment • Contact the patient or family via video visit or phone call if additional information is needed prior to signing off • Maintain accurate, timely documentation aligned with clinical quality standards • Collaborate with the Focus Clinic multidisciplinary team as needed to support whole-child outcomes

• Research and identify new foundation and grant opportunities aligned with Mercy Chefs’ mission • Develop and maintain a robust pipeline of prospective funders • Write compelling letters of inquiry, grant proposals, and reports • Manage grant calendars to ensure timely submissions and reporting • Track foundation revenue and engagement within CRM systems • Coordinate proposal materials, budgets, and supporting documentation • Steward relationships with foundation partners through thoughtful communication and reporting • Collaborate with program, finance, and marketing teams to gather data, impact stories, and outcomes • Ensure compliance with grant requirements and funding guidelines • Support grant-related strategy for both short-term and long-term growth

• Responsible for providing pre- and post-sales technical and scientific support, both onsite and remote, for customers and distributors across WMG’s NGS and precision enzyme product portfolio. • EMEA-based travel (up to 75%) activities including co-travel with sales team members, meetings with key customers, providing training and troubleshooting, and participating in trade shows/conferences. Possible opportunity for further international travel. • Provides deep product knowledge to solve customer challenges. Triages issues, troubleshoots investigations, and identifies solutions. • Creation of training material, and presenting technical content to new or current customers or distributors. • Inform and implement processes as a part of our EMEA-field based scientific support organization. • Maintain expert-level knowledge of current and new NGS products and workflows, our precision enzyme portfolio and associated applications, competitor products and NGS automation support offerings. • Provide customer and market feedback on WMG products; Identify and communicate unmet customer needs that will aid in the development of new and innovative products. • Work closely with the commercial team to identify and support collaborations with leading research institutions and industry partners to accelerate the sales cycle, including both pre-sales and post-sales troubleshooting. • Support marketing activities including generation of customer-facing technical content (i.e. posters, app/tech notes, white papers, webinars) as well as participating in and presenting at trade shows/conferences. • Participate in sales, marketing, and product strategy meetings when appropriate. • Follow best practices and documentation requirements for customer-related activities and events in CRM. • Additional duties as required within the remit and responsibilities of the role.

• Coordinate and provide expert technical support to enterprise-wide cyber defense technicians to resolve cyber defense incidents. • Handle escalated incidents serving as subject matter expert. • Correlate incident data to identify specific vulnerabilities and make recommendations that enable expeditious remediation. • Analyze log files from a variety of sources to identify possible threats to network security. • Perform cyber defense incident triage, determining scope, urgency, and potential impact. • Perform cyber defense trend analysis and reporting, making recommendations to leadership to mitigate future risks. • Perform initial, forensically sound collection of images and inspect for possible mitigation/remediation. • Perform real-time cyber defense incident handling tasks to support deployable Incident Response Teams. • Receive and analyze network alerts from various sources within the enterprise and determine possible causes. • Track and document cyber defense incidents from initial detection through final resolution.