Community Health Network is an integrated healthcare system which provides "convenient access to exceptional healthcare services" to patients located in Central Indiana. The compan
Patient Account Rep
Location
Canada
Posted
64 days ago
Salary
0
Seniority
Mid Level
Job Description
Patient Account Rep
Community Health Network
Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing and claims. The patient account role will be responsible for keeping current on all payer specific regulations and procedures and will provide written summaries of findings and recommendations. This position is customer focused with emphasis on accounts receivable management. The Patient Account Representative is required to follow established guidelines, take action to recover delinquent accounts with the payers. Place calls to the payers to collect and assist in maintaining Network A/R days. Follow up maybe performed by way of payer websites when appropriate. This position will allow the flexibility to work from home upon completion of the initial training period. Your exceptional skills and qualifications • Two years or more years’ of experience in revenue cycle healthcare within a medium to larger healthcare system • Must be knowledgeable regarding payer billing guidelines • High School Diploma or GED required • Adheres to all network and departmental procedures and policies • Complies with applicable state/federal laws and the program requirements of accreditation agencies and federal, state and government health plans • Documents all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others • Ensures confidentiality of patient records • Follows appropriate steps to resolve denials within specified timeframe • Follows appropriate steps to resolve insurance correspondence scanned into mail queues • Follows billing and collection procedures as outlined in policies and provides payers with the appropriate and necessary information to adjudicate claim • Maintains A/R to meet Network set goals • Meets productivity standards designated by the department • Meets QA standards designated by the department • Monitors the billing and follow up holds at all sources, ensures timely resolution and is responsible for keeping assigned tasks current • Participates in monthly conference calls with specific payers
Related Guides
Related Job Pages
More Account Manager Jobs
• The Director of College Partnerships will play a pivotal role in strengthening, expanding, and maximizing KIPP's national network of college partnerships to dramatically improve persistence and completion outcomes for KIPP students. • Reporting to the Vice President of College Partnerships, the Director will serve as a regional expert who builds deep, strategic relationships with colleges and universities and aligns institutional commitments with KIPP's bold 2030 goals. • The Director will lead the work to secure and deepen MOUs with institutions committed to strong access, affordability, persistence, and completion outcomes. • This includes managing a portfolio of partner colleges, cultivating new partnership opportunities with top institutions nationwide, analyzing partner performance data, and collaborating closely with regions, high schools, and the KIPP Forward Counseling and Match team to ensure that partnerships are effectively leveraged to support students. • This is a highly external-facing role requiring exceptional relationship management, negotiation ability, data fluency, and strategic execution.
Description American Lumper Services is a nationwide labor management company. We specialize in warehouse environments and efficiency optimization. We are looking for an account manager to support our growing hourly operation team. Duties would include but are not limited to - client relations, recruiting, payroll, HR, customer service, coaching, mentoring and overall support. This is a mostly remote position with site visits monthly. Hours are based on business need however rarely exceed 40 hours per week. Weekends and evening availability is required. There is a lot of freedom with this role - the schedule is based on business need rather than a time clock. Our team is growing and we need someone who can adjust to change, can take initiative to get problems solved and produce results. Someone self-driven, self-motivated, and self-directed - who is able to follow direction and multiple company policies. A positive, teachable, attitude is very necessary. Attention to detail is a must. Manage multiple needs simultaneously, prioritize and time manage effectively Clear and frequent communication is critical Some travel involved. Salary begins at $47K and is DOE Benefits: - Health Insurance- 30 days after starting - PTO- (starts accruing from day 1, can not be used until day 90) - 401K- after 180 days (6 months) - On-Demand pay Requirements Experience leading and managing people Exceptional soft skill - must like and care about people Computer skills are a must - email, spreadsheets, reports, time and labor management, etc Great attitude Desire to help Solution minded Creative problem solving Experience in warehousing is helpful but not mandatory Goal oriented
• Quote, bind, and issue new auto and home policies • Review client accounts to identify coverage gaps and cross-sell opportunities • Manage renewals, endorsements, and rewrites • Provide clear policy explanations, claims guidance, and ongoing client service • Maintain accurate records in the Agency Management System • Prospect for and initiate new business opportunities • Answer and manage inbound calls
• Manage and grow existing clients • Respond to incoming inquiries • Close contracts & upsell • Build long-term customer relationships
