• Identify sources of value • Analyze existing processes and identify points of friction, time loss, unreliability or underutilization of data • Map improvement opportunities related to data, automation, AI or predictive analytics • Prioritize use cases based on business value, feasibility and operational impact • Identify key data already available within the company and data that remain difficult to collect, consolidate or exploit • Contribute to improving the reliability, clarity and flow of useful information • Scope the selected projects with the teams involved • Translate business needs into clear operational workstreams • Coordinate internal stakeholders and, where applicable, external partners • Define project tracking indicators: time savings, improved reliability, simplification, decision-quality, adoption, operational efficiency

• Lead the full lifecycle of medical equipment planning across healthcare projects of varying scale and complexity. • Guide projects from early concept development and cost estimating through budget oversight, procurement coordination, and alignment with clinical operations. • Serve as a primary project leader, managing schedules and ensuring precision in detailed equipment documentation. • Maintain clear, proactive communication with clients and project partners throughout the process. • Collaborate closely with Owners, Architects, Engineers, Contractors, Vendors, and Clinicians.

• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. • Identifies resources needed and assigns individual responsibilities, by managing and monitoring team’s availability. • Manages day-to-day operational aspects of projects, including scope, schedule, budget and quality • Effectively applies Fortinet’s methodology and enforces project standards. • Minimizes Fortinet’s exposure and risk on projects. • Ensures project documents are complete, current, and stored appropriately from beginning to end. • Works closely with all customer-facing Fortinet functions, including sales, operations, order management, support and others to coordinate activities. • Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project. • Accurately forecasts revenue, profitability, margins, bill rates and utilization • Assures project legal documents are completed and signed • Facilitates PS, Presales & SE team and client meetings effectively. • Effectively communicates relevant project information to executive management. • Resolves and/or escalates issues in a timely fashion. • Understands how to communicate difficult/sensitive information tactfully • Highlight areas of improvement and recommend changes in methods, processes and tools. • Monitor and manage operational and customer satisfaction metrics to meet organizational goals. • Handle project escalations and follow up on customer satisfaction surveys. • Build and maintain strong relationships with the sales teams. • Recruit, hire and retain engineers for professional services, so the implementation processes can continue. • Maintain a great working atmosphere that allows personal and professional development to each one of the team members. • Define, document, enforce and enhance processes that speed up time for PS engagement request from Pre-sales team. • Collaboratively work with peers within region, in order to work on initiatives which can help to give better service to our customers, partners and the security community in general. • Manage relationships with customers, partners and corporate organizations to enhance technical support processes and drive PS projects’ satisfaction. • Establish, document and enforce processes that allow higher efficiency and productivity. • Align strategies to proactively avoid potential issues in any of the pre-sales processes established. • Constant follow up to processes making sure they are maintained properly.

• Lead enterprise implementation projects involving multiple workstreams, geographies, and third-party partners. • Develop, present, and maintain detailed enterprise-level program plans, roadmaps, financials, and executive dashboards. • Facilitate executive steering committees, ensuring transparent communication of status, risks, issues, and financial performance. • Anticipate and manage interdependencies across technical, operational, and business teams to ensure project success. • Negotiate and manage scope changes with executive sponsors, ensuring proper documentation, financial impact analysis, and change order processing. • Ensure strict compliance with regulatory, contractual, and industry requirements in delivery. • Codify lessons learned and contribute to the PMO’s strategic evolution. • Act as a trusted advisor to clients and represent Mission Cloud/CDW in strategic forums.