• Answer incoming calls to gather and input relevant information regarding the client’s potential claim • Gather details regarding Plaintiff information, Attorney information, case types, prior litigation fundings, injuries/damages, liability, and insurance coverage to determine the veracity of potential claims • Enter all details and information into the case management system and create leads • Assign all leads created to the Account Executives • Provide the best caller experience to clients • Perform other duties as assigned by Management

• Establish and maintain contact with assigned oncology members via phone, text, email, and video calls. • Initiate nursing care plans, educating members on treatment regimens, symptom management, side effects, and disease-specific program benefits. • Obtain and use clinical information to develop individualized member and clinician-centered care plans that complement oncologist guidance/plan of care. • Utilize motivational interviewing to empower members, support adherence, and encourage enrollment of new or inactive members in employer-sponsored programs. • Coordinate care among providers, pharmacies, and support services; facilitate access to medications, infusion services, and financial assistance programs. • Identify and educate members eligible for clinical trials or therapy adjustments, coordinating logistics with providers and sponsors. • Monitor adherence, side effects, and treatment response; escalate issues when needed to support physician-directed care. • Provide emotional support and connect members to counseling, support groups, and survivorship resources. • Document, request, and send member information per HIPAA; track interactions and outcomes in the EHR. • Meet assigned metrics, including call volume and enrollment requirements; adapt approaches using multiple communication channels.

Overview Patient Navigator (Admissions Coordinator) This role is 100% remote. One-year experience in healthcare admissions, preferably in the mental health or substance abuse field. High school diploma or equivalent required. Pay: $17.00/hr Shift available: Tuesday - Saturday 3:30 pm - 12:00 am EST We are seeking a compassionate, detail‑oriented Patient Navigator to support our Intake & Needs Assessment team at our Pennsylvania Access Center. In this role, you will be the first point of contact for individuals seeking care and will play a vital part in guiding patients and their families through the admissions process. If you thrive in a fast‑paced environment, have excellent communication skills, and have a passion for helping others access the services they need, we’d love to meet you. Responsibilities ESSENTIAL FUNCTIONS: - Greet and search new patients and those transporting patients upon arrival. - Review, in conjunction with Admission Counselor, prospective admissions against approved admission criteria, policies and procedures. - Schedule assessments of voluntary patients. - Respond promptly to inquiry calls. - Responsible for clerical duties such as managing paperwork, handling data entry and answering phones. - Initiate contact, when applicable, to gather required clinical and demographic data from patient and other sources. - Assist prospective patients and significant others in seeking treatment. - Assist Admission Counselor in registration of patient to the assigned program. - Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient. - Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission. - Ensure all required patient information is received, processed and necessary appointments are made with the proper behavioral or medical health personnel. - Coordinate with referral sources. - Coordinate transportation arrangements for patients. - Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. OTHER FUNCTIONS: - Perform other functions and tasks as assigned. Qualifications EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: - High school diploma or equivalent required with college degree preferred. One-year experience in healthcare admissions, preferably in the mental health or substance abuse field. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws. AHMKT

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Do you have a passion for engaging with people and helping them on their journey to better health? Signify Health, part of CVS Health®, is seeking a Per Diem Physician to provide In-Home Health Evaluations, engaging with people in the comfort of their own homes and helping bridge gaps in care. You’ll play a critical role in building trusted relationships to make people healthier, helping bring flexible, comprehensive and personalized health evaluations right to people’s front doors. Job highlights The visit, which lasts about 45 minutes, allows for time to connect one-on-one and answer health questions. It includes a medication and medical history review, a physical evaluation, and, if ordered by the person’s health plan, additional diagnostic tests (i.e., diabetic eye exams, spirometry, etc.). You’ll use an iPad and an intuitive clinical workflow for each evaluation and are not required to prescribe medicine, order lab tests or alter people’s current treatment regimen. In this role, you will: - Bring your heart into every visit, joining a national network of purpose-driven clinicians dedicated to improving health outcomes - Be part of our efforts to visit millions of people nationwide with the goal of providing connections to the right care for people’s unique needs - Work with Signify Health as a clinician colleague, fulfilling the requirements of the specified role - Be flexible to travel locally and within licensed states, as needed - Conduct virtual visits as needed - Provide all Signify Health services as indicated including Diagnostic & Preventive Services products (i.e., spirometry, DEE, etc.) A Note on Our Work Environment: As an in-home clinician, your primary workplace is the private residence of health plan members. We are dedicated to meeting health plan members where they are, wherever they call home. These environments are diverse and may present a variety of conditions. Candidates must be able to comfortably and safely perform their duties in homes that may contain household pets, secondhand smoke and other potential airborne allergens or irritants. Why Clinicians Enjoy Working with Signify Health “Many of the people I see are shocked that a physician is coming to their home to visit with them one-on-one. When you sit down and have an unhurried conversation about their health, they are impressed, happy, and understand that their health plan and care team cares about them.” - M.L., MD “The primary care physician gets a snapshot of a person in an office setting, but with Signify Health, we see things like the number of steps to enter their home, the state of disrepair those steps may be in, and the person’s ability to function comfortably and with ease in their own home. We can make referrals to the individual’s health plan, encourage the participation of their loved ones, and ensure their PCPs are aware of their health and overall quality of life.” - C.H., MD Per diem employees qualify for: - Hourly base rate, plus additional incentive structure (i.e., per visit completed, other incentives may apply) - Malpractice insurance coverage (during Signify Health-related activities) - Supplies and other perks Required & Preferred Qualifications (MDs and DOs) - Active, unrestricted license(s) in coverage area(s) - Multi-state licenses (preferred) - Able to cover the following primary locations: Danville-Martinsville This pay range represents the base pay for each In-Home Health Evaluation (and associated visit) completed by a physician. The number of In-Home Health Evaluations (and associated visits) completed per day may vary. Pay is dependent on a variety of factors including experience, education, geography and other relevant criteria. This position is eligible for other reimbursement opportunities, including pay per completed Diagnostic and Preventative Services (DPS), as ordered, in addition to the base pay listed above. Additional details will be provided. Anticipated Weekly Hours 12 Time Type Part time Pay Range The typical pay range for this role is: $100.00 - $100.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.