Samsung HME America Inc logo
Samsung HME America Inc

Samsung HME America (Healthcare and Medical Equipment) is Samsung’s U.S. medical imaging organization, delivering advanced diagnostic solutions across Ultrasound, Digital Radiography, and Computed Tomography. Backed by Samsung Electronics’ global technology leadership, our teams work closely with clinicians to translate real-world challenges into innovative imaging solutions.

Clinical Applications Specialist

Location

United States

Posted

80 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Clinical Applications Specialist

Samsung HME America Inc

Role Description We are seeking a Clinical Applications Specialist to support the Ultrasound Women’s Health Market. This role provides clinical and technical expertise throughout the sales cycle and post-sale process, partnering with Sales Representatives, Dealers, and the Channel Sales Manager to drive growth and deliver exceptional customer experiences. Prior experience supporting the Women’s Health Commercial Market is preferred. - Deliver clinical and technical instruction during the ultrasound sales cycle and post-sale process to internal and external customers, including on-site visits with physicians and sonographers. - Conduct professional ultrasound product demonstrations and post-installation training to customers’ clinical staff. - Persuasively demonstrate and communicate the clinical and operational advantages of the system to end-users, influencing purchasing decisions and driving adoption through consultative selling and expertise. - Provide clinical and technical support at trade shows and professional conferences. - Collaborate with the product management and service teams to share field feedback and improve product performance. - Support the sales and service teams with clinical expertise and customer engagement strategies. - Monitor customer satisfaction post-installation and proactively address concerns. - Ensure escalation situations are managed and resolved promptly and professionally. - Assist with basic on-site troubleshooting to resolve service-related issues quickly. - Perform other duties as assigned. Qualifications - RDMS certification required; (OB/GYN and Fetal Echo); must possess excellent knowledge of the technical and clinical aspects of diagnostic ultrasound. - 4-10 years of clinical ultrasound experience in MFM, Ob/Gyn and Fetal Echo applications required. - Skilled in 2D, 3D and Color Doppler across applications. - Must be able to be compliant with hospital credentialing requirements. - Previous commercial experience as a Clinical Applications Specialist preferred. - Strong market knowledge and competitive attitude. - Strong presentation skills and the ability to perform clinical and product training to all levels of customers. - Ability to travel on short notice and stay overnight as needed. - Must be self-motivated, results-oriented and team-focused. - Must possess strong verbal and written communication skills. - Ability to thrive in a fast-paced, demanding environment. Requirements - Must be excellent with technology, able to present using a laptop and demonstrate proficiency with Excel, Word, PowerPoint, Outlook, Internet Explorer, and Google Chrome. - Willingness to travel internationally, overnight, and on weekends with 75% travel required. - Must have a valid driver’s license and satisfactory driving record; background and drug testing (pre‑ and post‑employment) is required. - Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. - Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. - Must be able to sit and/or drive for long periods of time when travelling. - Must be able to stand for long periods of time (8-15 hours) for multiple days. - Regularly exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather). - Interaction with x-ray devices; for this reason, strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full time or as necessitated by situation. - The noise level in the work environment is occasionally very loud. - Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. Benefits - Medical (Blue Cross Blue Shield): 5 PPO Plans (with up to 95% employer contribution) - Dental (Blue Cross Blue Shield): 2 PPO Plans (with up to 80% employer contribution) - Vision (Blue Cross Blue Shield): 100% company paid - Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid - 401k Retirement (Fidelity): 100% company match up to 5% - Tax Deferred Health Care Savings Programs - Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft - Generous paid time off, tuition reimbursement, and more!

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Job Closed