Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a Senior Cloud Database Administrator to join the team for a large‑scale project. This role will be part of building and operating a mission‑critical IVR & Analytics platform that supports real‑time customer interaction flows and data‑driven decisioning at scale. The Senior Cloud Database Administrator is responsible for the operation and reliability of cloud-based databases supporting both Real-time IVR / application workloads and analytics platforms (ETL pipelines, data warehouse, reporting). This role ensures high availability, performance, security, and recoverability of mission-critical databases in a large-scale, production environment, working closely with engineering, DevOps, and data teams. Success in this role will be measured by maintaining stable, highly available production databases, delivering optimized performance for both transactional and analytics workloads, and ensuring fast incident resolution with clear root cause analysis. Responsibilities: Database Operations - Administer Amazon Aurora MySQL (OLTP) and Amazon Redshift (OLAP) - Manage full lifecycle: provisioning, configuration, patching, upgrades - Ensure high availability, backup/recovery, and disaster resilience Performance & Monitoring - Configure alerts, logging, and proactive health checks - Monitor and optimize performance for: - High-throughput transactional workloads - ETL and analytics queries Incident & Support - Support production databases with on-call / incident response - Perform root cause analysis (RCA) and implement fixes - Troubleshoot performance and data issues Security & Access Control - Manage user roles, permissions, and RBAC - Ensure compliance with data security and audit requirements Data Platform Integration - Support databases used by: - Application services - ETL pipelines - Reporting and BI tools - Collaborate with engineering teams on schema and data design Automation & DevOps - Work with DevOps teams on infrastructure changes and deployments - Automate operational tasks using scripting and IaC (Terraform / CloudFormation) Qualifications - 5+ years of experience as a Cloud DBA / Database Administrator - Hands-on experience with Amazon Aurora MySQL, Amazon Redshift - Strong hands-on AWS experience with cloud databases - Strong knowledge of high availability, backup & recovery - Strong knowledge of performance tuning, monitoring and alerting - Experience with Linux / Unix and shell scripting - Experience supporting high-volume, mission-critical systems - Hands‑on experience with IaC (Terraform or CloudFormation) - Readiness to participate in on‑call support for production databases Nice to Have: - Experience in IVR / contact center environments - Familiarity with ETL pipelines and data warehousing - Experience with event-driven or analytics-heavy systems Additional Information We offer: - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. * Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a Senior Cloud Database Administrator to join the team for a large‑scale project. This role will be part of building and operating a mission‑critical IVR & Analytics platform that supports real‑time customer interaction flows and data‑driven decisioning at scale. The Senior Cloud Database Administrator is responsible for the operation and reliability of cloud-based databases supporting both Real-time IVR / application workloads and analytics platforms (ETL pipelines, data warehouse, reporting). This role ensures high availability, performance, security, and recoverability of mission-critical databases in a large-scale, production environment, working closely with engineering, DevOps, and data teams. Success in this role will be measured by maintaining stable, highly available production databases, delivering optimized performance for both transactional and analytics workloads, and ensuring fast incident resolution with clear root cause analysis. Responsibilities: Database Operations - Administer Amazon Aurora MySQL (OLTP) and Amazon Redshift (OLAP) - Manage full lifecycle: provisioning, configuration, patching, upgrades - Ensure high availability, backup/recovery, and disaster resilience Performance & Monitoring - Configure alerts, logging, and proactive health checks - Monitor and optimize performance for: - High-throughput transactional workloads - ETL and analytics queries Incident & Support - Support production databases with on-call / incident response - Perform root cause analysis (RCA) and implement fixes - Troubleshoot performance and data issues Security & Access Control - Manage user roles, permissions, and RBAC - Ensure compliance with data security and audit requirements Data Platform Integration - Support databases used by: - Application services - ETL pipelines - Reporting and BI tools - Collaborate with engineering teams on schema and data design Automation & DevOps - Work with DevOps teams on infrastructure changes and deployments - Automate operational tasks using scripting and IaC (Terraform / CloudFormation) Qualifications - 5+ years of experience as a Cloud DBA / Database Administrator - Hands-on experience with Amazon Aurora MySQL, Amazon Redshift - Strong hands-on AWS experience with cloud databases - Strong knowledge of high availability, backup & recovery - Strong knowledge of performance tuning, monitoring and alerting - Experience with Linux / Unix and shell scripting - Experience supporting high-volume, mission-critical systems - Hands‑on experience with IaC (Terraform or CloudFormation) - Readiness to participate in on‑call support for production databases Nice to Have: - Experience in IVR / contact center environments - Familiarity with ETL pipelines and data warehousing - Experience with event-driven or analytics-heavy systems Additional Information We offer: - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. * Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Title: Lead DBA (MSSQL) Location: Philadelphia, Pennsylvania, United States of America, Alexandria, Virginia, United States of America Intellectual Property Remote: Hybrid Job ID:JREQ135276 Job Description: We are seeking an experienced MSSQL Developer (DBA Engineer) to join a small, highly technical team of SQL Server engineers globally. This team focuses on designing, developing, optimizing, and maintaining MSSQL based data platforms across all environments (AWS, Azure, On-Prem). This role requires an MSSQL engineer/developer who can operate with a high degree of autonomy while maintaining strong technical and architectural alignment with global stakeholders. This is a hands-on technical role that combines deep system level understanding, strong SQL Server development expertise, and direct contribution to the design, performance, and reliability of our MSSQL platform. Knowledge of PostgreSQL and MySQL is considered a strong asset. About You - Experience, education, skills, and accomplishments - 7 years minimum of experience as a MSSQL RDBMS DBA and SQL Developer - 7 years of experience of physical and logical MSSQL Server and database design knowledge - At least 7 years of experience with strong SQL DB architecture logical and physical understanding. - At least 7 years of experience in database performance tuning and capacity planning. - At least 7 years of experience working with AWS cloud infrastructure. - Must be a US Citizen or Green Card holder who has an active Public Trust Clearance It would be great if you also had... - Ability to perform both MSSQL and operating system performance monitoring and the necessary adjustments. - Other DB engines like Oracle Server, MySQL and Postgres databases are a plus. - A good knowledge of the operating systems - Experience/Understanding with DevOps and automation tools and basic knowledge about CloudOps processes - Monitoring tools and alerting like Data Dog and Pager Duty - Excellent knowledge of MSSQL backup and recovery scenarios. - Excellent skills in all Microsoft tools: SSMS, SSRS, SSIS - Excellent knowledge of MSSQL security management. What will you be doing in this role? - Creates and maintains all databases required for development, testing, education, and production usage. - Performs the capacity planning required to create and maintain the databases. The DBA works closely with system administration. - Formulate and execute remediation plans where existing Database deployments fall short of industry and company standards. - Assist in troubleshooting efforts when data integrity or database performance is suspected is a possible cause of service issues. - Performs ongoing tuning of the database instances. - Install new versions of the MSSQL and its tools and any other tools that access the SQL database. - Plans and implements backup and recovery of the MSSQL database. - Advise development teams on appropriate database server deployment and configuration. Implements and enforces security for all the SQL Databases. - Performs database re-organizations as required to assist performance and ensure maximum uptime of the database. - Support service delivery and development teams by refreshing non-production database environments. - Test patches to ensure compatibility with the database environment and participate in regular patching cycle. - Enforces and maintains database constraints to ensure integrity of the database. - Administers all database objects, including tables, clusters, indexes, views, sequences, packages, and procedures. - Assists with impact analysis of any changes made to the database objects. - Monitor Database alerts and respond to issues and errors. - Assess, develop, and improve database High Availability\Disaster Recovery strategy Implement maintenance plans and monitoring to ensure Database instances are running optimally and making best use of computing resources. - Contribute to the overall strategy for the Enterprise Solutions SQL Server estate supporting internal applications. - Supporting developers to ensure their applications query the DBs in the most efficient, possible way. - Assisting with your expertise to new projects in order to define the best technologies and approaches to use from the DBA perspective. - Assisting to resolve day to day incidents with our assets. About the Team This is an amazing opportunity to join a multidisciplinary team who works on a wide range of technologies. The team consists of 8 DBA colleagues across 3 different time zones (EMEA, US, India). Hours of Work - Full time, permanent position - Hybrid working schedule on-site 2-3 days/week - Must live within a commutable distance to one of our US office locations - Philadelphia, PA highly preferred. Will also consider Alexandria, VA. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary The Database Administrator 4 is a senior technical position accountable for the operational excellence and business continuity of enterprise database infrastructure. This role encompasses end-to-end database lifecycle management across hybrid cloud and on-premise environments, with responsibility for ensuring optimal availability, performance, and reliability. Key technical accountabilities include advanced performance tuning of database systems and SQL workloads to maximize efficiency and customer satisfaction, as well as designing and maintaining enterprise-grade High Availability and Disaster Recovery architectures that safeguard business operations. The position requires a strategic blend of hands-on technical proficiency and architectural thinking to deliver resilient, high-performing database services that support critical business functions across multi-cloud and traditional infrastructure platforms. #India What Your Impact Will Look Like - Provide and maintain detailed technical documentation on complete Database Lifecycle Management - Experience architecting, implementing, maintaining, and supporting DB High Availability and Diastase Recovery options - Experience tuning the database infrastructure to optimize Database performance - Maintains on-call responsibilities with responsiveness, technical accuracy and timeliness as required. - Must be able to identify and resolve Database Bottlenecks - Evaluate the impact of industry trends to our database standards - Work in a cross functional teams’ environment to support our Product Suite. - Mentor other Database Administrators - Technical leadership for medium to large projects - Implementing effective security protocols, data protection measures, and storage solutions - Documenting processes and preparing reports - Recommending and implementing improvements to processes and technologies. You Will Love This Job If You Have - 10+ years Database Administration experience. - Hands-on experience with end-to-end Exadata infrastructure lifecycle, including hardware installation, system configuration, database deployment, and ongoing maintenance of engineered systems to optimize database performance and availability - Proven expertise in designing, implementing, and managing Oracle RAC environments for high availability and load balancing, with deep understanding of cluster services, interconnect optimization, and workload distribution - Strong analytical skills in SQL plan analysis, execution path optimization, and query rewriting to improve response times, reduce resource consumption, and enhance overall application performance - Proficient in enterprise Linux operating system installation, configuration, and management, including storage, networking, and security hardening for database workloads. - Ability to determine the impact of for industry trends on our customer base and our product catalog - Excellent analytical and problem-solving skills - Effective communication skills for working across support and engineering departments - Experience supporting Databases in a cloud hosting infrastructure (AWS or Microsoft Azure preferred) - High proficiency in diagnosing and remediating complex technical issue. - Experience partnering with Oracle Advanced Customer Services for Exadata environment maintenance, including quarterly patch cycles, firmware upgrades, and critical security updates while maintaining zero-downtime requirements - Expertise in coordinating and executing complex database patching strategies across RAC and Data Guard environments, ensuring patch consistency, minimizing downtime, and maintaining disaster recovery readiness - Demonstrated experience deploying and supporting Oracle Standard Edition and Enterprise Edition databases in AWS cloud environments, including RDS configuration, EC2-based deployments, and cloud-native high availability solutions About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements - Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. - Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team - We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture - At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. - A few culture highlights include – Employee Resource Groups to encourage diverse voices - Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. - We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact - We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.