• Administer Microsoft Endpoint Manager (Intune) and Windows Intune services • Manage Microsoft 365 applications, including authentication and authorisation services • Configure and maintain Conditional Access policies • Administer System Center Configuration Manager (SCCM) environments • Monitor Microsoft updates and plan patching or mitigation actions • Perform emergency patching and apply workarounds where required • Investigate incidents, identify root causes, and propose permanent solutions • Handle second-level incident management and resolution • Implement and manage Privileged Access Management (PAM) • Administer remote access solutions and connectivity • Manage application and audit logs • Maintain and update system documentation

Because of our amazing growth in the marketplace, we have multiple Warranty Administrator positions available for several manufacturers to join the other 300 warranty administrators on our team. This is a great opportunity for any experienced Warranty Administrator to work from home and focus solely on warranty administration! We work with nearly every manufacturer in the country, and we do it the right way. If you want to focus on one thing and that is being the best Warranty Administrator, please apply today. SUMMARY OF POSITION: The position REQUIRES previous Automotive Dealer Warranty Administrator experience managing warranty claims as outlined below. This candidate must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships and maintaining a presence of professionalism and integrity. This is a full-time opportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement. REQUIRED EXPERIENCE: ● Previously held position as a Warranty Administrator in a franchised Automotive Dealer QUALIFICATIONS / REQUIRED SKILLS: ● The ability to motivate others to achieve their highest potential particularly those within the dealership ● Good working knowledge of DMS software ● Knowledge of automotive dealership service departments ● Knowledge of warranty accounting processes ● Proficient at reading technician stories and applying appropriate labor codes ● Certified or trained in at least 1 manufacturer CORE RESPONSIBILITIES / DUTIES: ● Review claims for manufacturer's compliance with policy and procedures ● Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue ● Book claims ● Code claims ● Submit claims for payment ● Accounting and clearing differences in payment ● Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients ● Maintain appropriate certifications and knowledge of updated P&P ● Help dealerships stay compliant with manufacturer’s policy JOB LOCATION: ● Work remotely in the U.S. or at our Greenwood Village, CO office if close enough. BENEFITS AND COMPENSATION: ● Free Health Insurance for employee ● Free dental and vision care for employee ● 6% 401K match available ● Guaranteed Salary for first 90 days during probationary period ● Commission only after 90 days ● $100 per month Internet Stipend after 90 days ● $45k-$65k+ per year IN SUMMARY: ● Long standing, stable company with huge growth potential ● Company focus on promoting from within ● Being treated like the auto professional you are ● Ability to make a good income based on your ability ● Do what you like in an environment of respect ● Great benefits ● Working from home and avoid the drive WHO WE ARE: Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As a family owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator. You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1300 very satisfied clients and have for over 35 years.

Because of our amazing growth in the marketplace, we have a Warranty Administrator position available for a Nissan admin to join the other 300 warranty administrators on our team. This is a great opportunity for any experienced Warranty Administrator to work from home and focus solely on warranty administration! We work with nearly every manufacturer in the country and we do it the right way. If you want to focus on one thing and that is being the best Warranty Administrator, please apply today. SUMMARY OF POSITION: The position REQUIRES previous Automotive Dealer Warranty Administrator experience managing warranty claims as outlined below. This candidate must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity. This is a full-time opportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement. All equipment provided and training of new DMS systems. This is not an entry-level position, you must have 3 years of prior warranty administration experience. REQUIRED EXPERIENCE: - Previously held position as a Warranty Administrator in a franchised Automotive Dealer - Minimum 3 years experience required - Must understand the full Automotive warranty process, including booking, coding, policy and procedure compliance QUALIFICATIONS / REQUIRED SKILLS: - The ability to motivate others to achieve their highest potential particularly those within the dealership - Good working knowledge of DMS software - Knowledge of automotive dealership service departments - Knowledge of warranty accounting processes - Proficient at reading technician stories and applying appropriate labor codes - Certified or trained in at least 1 manufacturer CORE RESPONSIBILITIES / DUTIES: - Review claims for manufacturer's compliance with policy and procedures - Utilize our proprietary CARS application to assist in dealer compliance issue - Book claims - Code claims - Submit claims for payment - Accounting and clearing differences in payment - Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients - Maintain appropriate certifications and knowledge of updated P&P - Help dealerships stay compliant with manufacturer’s policy JOB LOCATION: - Work remotely in the U.S. or at our Greenwood Village, CO office if close enough. BENEFITS AND COMPENSATION: - Free Health Insurance for employee - Free dental and vision care for employee - 6% 401K match available - Guaranteed Salary for first 90 days during probationary period - Commission only after 90 days - $100 per month Internet Stipend after 90 days - $45k-$65k+ per year IN SUMMARY: - Long standing, stable company with huge growth potential - Company focus on promoting from within - Being treated like the auto professional you are - Ability to make a good income based on your ability - Do what you like in an environment of respect - Great benefits - Working from home and avoid the drive WHO WE ARE: Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As a family owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator. You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1300 very satisfied clients and have for over 35 years.

Role Description Au sein de la section ATRIUM, l’administrateur technico-fonctionnel du système d’information ATRIUM est en charge, avec son homologue au sein de la section : - Support utilisateur de niveau 2 du SI : réponse aux tickets des référents ATRIUM qui constituent le premier niveau de support. En cas d’incapacité à résoudre ou d’anomalie avérée, escalade du problème vers le support de niveau 3 assurée par le prestataire de TMA et suivi du dossier jusqu’à sa correction : mise en œuvre de la solution ou test du correctif sur l’ensemble des environnements ante-production et organisation de la mise en production. - Administration technico-fonctionnelle du SI (gestion des comptes utilisateurs, mises à jour des référentiels, etc.). - Paramétrage de l’outil tant dans le cadre des besoins d’amélioration de l’outil remontés par les utilisateurs ou que dans le cadre des évolutions du SI. - Maintien à jour et alimentation de la documentation des procédures support. L’administrateur technico-fonctionnel du système d’information ATRIUM sera amené à : - Participer aux revues de tickets hebdomadaires internes à la section, aux réunions des référents du SI Atrium bimensuelles ainsi qu’aux comités opérationnels hebdomadaires du SI ATRIUM en présence du titulaire du marché de maintenance. - Produire des requêtes SQL pour répondre à des commandes ponctuelles de la hiérarchie. - Assister le chef de section sur tout besoin d’analyse technico-fonctionnelle de l’outil. Qualifications - Junior ou personne expérimentée doté d’un diplôme ou d’une bonne expérience dans le domaine du numérique nécessaire. - Une expérience dans l’administration et le paramétrage d’outils informatiques est souhaitée. - Des connaissances en SQL sont un plus. Éléments de candidature - Documents à transmettre : Pour postuler à cette offre, l'envoi du CV et d'une lettre de motivation est obligatoire. - Personnes à contacter : dtie.recrutement.fct@intradef.gouv.fr, alice.billon@intradef.gouv.fr