Who We AreVerkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees. About the RoleThe Verkada Team is seeking a Fulfillment Specialist to join our Fulfillment team remotely! We are looking for a self-starter to support our global Operations and Sales teams. This opportunity requires an experienced individual with excellent problem-solving abilities, high attention to detail, and a can-do attitude! What You'll Do - Communicate order and return status updates to customers and internal stakeholders via email, phone, and in person. - Process incoming orders, validate purchase order contents are accurate, and engage with our warehouses to ensure timely dispatch. - Process incoming returns from our customers and the warehouse. This includes receiving, categorizing, and initiating the refurbishment process. - Work with the larger operations (Global Operations, Supply Chain) team to support inbound and outbound shipments, escalations and exceptions. - Collaborate with Finance on various returns / orders issues. - Take on other projects and tasks to help support Verkada operations What You Bring - +2 years minimum experience in a call center setting - Email handling and order entry experience in high volume environment - Proficient with both written and verbal communication (email and phone). Knowledge of email etiquette is required - Ability to complete tasks and projects independently with minimal supervision, requiring self-discipline, self-motivation, and the ability to manage time effectively - Strong attention to detail, comfortable working in a fast-paced startup environment, and a team player with a positive attitude - Must be able to pass a customer service assessment - NetSuite and Salesforce experience (not required, but a plus) - Bachelor's Degree preferred - Located in MST or CST timezone US Employee BenefitsVerkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: - Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans - Nationwide medical, vision and dental coverage - Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options - Expanded mental health support - Paid parental leave policy & fertility benefits - Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time - Professional development stipend - Fertility Stipend - Wellness/fitness benefits - Healthy lunches provided daily - Commuter benefits Additional Information - You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time. Annual Pay Range At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs) Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). Estimated Annual Pay Range $48,000—$53,000 USD Verkada Is An Equal Opportunity EmployerAs an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy.

About the Role Were looking for enthusiastic, service-minded individuals to join our growing travel team as Remote Travel Advisors. In this role, youll help clients design and book memorable vacations from honeymoons and family trips to luxury cruises and adventure tours. Key Responsibilities - Consult with clients to understand their travel preferences and needs - Research and design personalized travel itineraries including accommodations, transportation, and excursions - Manage bookings and coordinate travel logistics to ensure seamless experiences - Provide outstanding customer service and maintain long-term client relationships - Stay informed about travel trends, destinations, and seasonal offers What We Offer - 100% remote position (work from home) - Flexible scheduling - Full training provided no prior travel industry experience required - Access to professional development resources - Supportive team environment and performance-based growth opportunities Qualifications - Passion for travel and customer service - Excellent communication and organizational skills - Ability to work independently and manage time effectively - Comfortable using online tools for research and booking - Prior experience in travel planning, hospitality, or customer service is a plus If you're excited about helping others create unforgettable travel experiences, wed love to hear from you

Job Title: Patient Access & Eligibility Specialist Overview: The Patient Access & Eligibility Specialist plays a critical role in supporting patient access to care management services by ensuring accurate insurance verification, confirming program eligibility, and assisting patients through administrative intake processes. This role serves as the front door to the care management program, helping identify eligible patients for Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other virtual care services. The Patient Access & Eligibility Specialist verifies insurance coverage, confirms patient eligibility, answers incoming patient calls, manages voicemail communications, and ensures accurate documentation within electronic medical record (EMR) systems and care management platforms. The ideal candidate has strong technical proficiency, excellent communication skills, and the ability to navigate multiple healthcare systems efficiently while delivering a professional and compassionate patient experience. Reports To: Nursing Manager Department: Clinical Operations Job Description: Patient Call Management & Communication - Answer incoming patient calls and provide professional, courteous assistance. - Respond to patient inquiries related to care management programs and services. - Manage voicemail systems by reviewing incoming messages and ensuring calls are routed to the appropriate team member or department. - Coordinate call routing to Care Coordinators, Enrollment Specialists, or other staff based on patient needs. - Ensure patient messages are handled promptly and accurately to support timely follow-up. - Document all patient communications within the care management platform. - Maintain strict adherence to HIPAA and patient privacy standards during all interactions. Insurance Verification & Eligibility Determination - Verify patient insurance coverage and eligibility for care management programs. - Confirm payer requirements for Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other services. - Review patient benefits, coverage status, and eligibility criteria. - Identify patients who qualify for enrollment in care management programs. - Document eligibility verification results in the appropriate systems. Enrollment Pipeline Support - Prepare eligible patient lists for the Enrollment team by verifying eligibility and insurance coverage. - Flag patients who meet program criteria for outreach and enrollment. - Support enrollment readiness by ensuring patient demographic and insurance data is accurate. - Communicate eligibility findings with Enrollment Specialists to support effective patient outreach. - Assist with administrative preparation for patient enrollment processes. Administrative & Platform Support - Maintain accurate patient demographic and insurance information within care management platform. - Assist with patient record updates and administrative workflows related to care management services. - Ensure documentation is accurate, complete and compliant with program requirements. - Support internal teams with patient information verification and administrative tasks. Technology & Data Accuracy - Utilize electronic medical records (EMR), care management platforms, and telephony systems to support patient access workflows. - Demonstrate strong technical proficiency when navigating multiple healthcare platforms simultaneously. - Maintain a high level of accuracy when entering patient information into healthcare systems. - Assist with resolving minor data discrepancies and escalate system issues when necessary. Qualifications and Skills Required: - 1–3 years of experience in healthcare administration, patient access, insurance verification, or care coordination support - Experience verifying health insurance eligibility and benefits - Familiarity with Chronic Care Management (CCM), Remote Patient Monitoring (RPM), or population health programs preferred - Experience working with electronic medical record (EMR) systems - Strong technical proficiency and ability to learn new healthcare platforms quickly - Experience handling patient phone calls in a professional healthcare environment - Excellent verbal communication and patient engagement skills - Strong organizational and time management abilities - High attention to detail and documentation accuracy Competencies: Competency Definition Patient Communication Provides clear, compassionate communication when assisting patients. Insurance Verification Demonstrates strong understanding of insurance coverage and eligibility processes. Technical Acumen Navigates EMR systems and healthcare technology platforms efficiently. Attention to Detail. Ensures accuracy in documentation and patient data entry. Compliance Awareness Maintains HIPAA compliance and proper handling of protected health information. Organization Manages multiple tasks and systems effectively in a fast-paced environment. Collaboration Works closely with Enrollment Specialists, Care Coordinators, and operations staff. Key Performance Indicators (KPIs) - Insurance verification accuracy rate - Eligibility verification turnaround time - Patient call response quality and timeliness - Voicemail response and routing accuracy. Work Location, Shift & Schedule This position is remote (please see remote requirements below). Shifox/Alopex employees work Monday-Friday r according to the business hours of client practices. Remote Position Requirements: Reliable and stable Internet – all programs used by Patient Access & Eligibility Specialist are internet based. A quiet and professional work environment suitable for speaking with patients about sensitive information and Protected Health Information (PHI), free of distractions. Compensation: Contractors are paid on a monthly basis, see below. Rate $17.00-$18.00 per hour

Job Title: Patient Access & Eligibility Specialist Overview: The Patient Access & Eligibility Specialist plays a critical role in supporting patient access to care management services by ensuring accurate insurance verification, confirming program eligibility, and assisting patients through administrative intake processes. This role serves as the front door to the care management program, helping identify eligible patients for Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other virtual care services. The Patient Access & Eligibility Specialist verifies insurance coverage, confirms patient eligibility, answers incoming patient calls, manages voicemail communications, and ensures accurate documentation within electronic medical record (EMR) systems and care management platforms. The ideal candidate has strong technical proficiency, excellent communication skills, and the ability to navigate multiple healthcare systems efficiently while delivering a professional and compassionate patient experience. Reports To: Nursing Manager Department: Clinical Operations Job Description: Patient Call Management & Communication - Answer incoming patient calls and provide professional, courteous assistance. - Respond to patient inquiries related to care management programs and services. - Manage voicemail systems by reviewing incoming messages and ensuring calls are routed to the appropriate team member or department. - Coordinate call routing to Care Coordinators, Enrollment Specialists, or other staff based on patient needs. - Ensure patient messages are handled promptly and accurately to support timely follow-up. - Document all patient communications within the care management platform. - Maintain strict adherence to HIPAA and patient privacy standards during all interactions. Insurance Verification & Eligibility Determination - Verify patient insurance coverage and eligibility for care management programs. - Confirm payer requirements for Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other services. - Review patient benefits, coverage status, and eligibility criteria. - Identify patients who qualify for enrollment in care management programs. - Document eligibility verification results in the appropriate systems. Enrollment Pipeline Support - Prepare eligible patient lists for the Enrollment team by verifying eligibility and insurance coverage. - Flag patients who meet program criteria for outreach and enrollment. - Support enrollment readiness by ensuring patient demographic and insurance data is accurate. - Communicate eligibility findings with Enrollment Specialists to support effective patient outreach. - Assist with administrative preparation for patient enrollment processes. Administrative & Platform Support - Maintain accurate patient demographic and insurance information within care management platform. - Assist with patient record updates and administrative workflows related to care management services. - Ensure documentation is accurate, complete and compliant with program requirements. - Support internal teams with patient information verification and administrative tasks. Technology & Data Accuracy - Utilize electronic medical records (EMR), care management platforms, and telephony systems to support patient access workflows. - Demonstrate strong technical proficiency when navigating multiple healthcare platforms simultaneously. - Maintain a high level of accuracy when entering patient information into healthcare systems. - Assist with resolving minor data discrepancies and escalate system issues when necessary. Qualifications and Skills Required: - 1–3 years of experience in healthcare administration, patient access, insurance verification, or care coordination support - Experience verifying health insurance eligibility and benefits - Familiarity with Chronic Care Management (CCM), Remote Patient Monitoring (RPM), or population health programs preferred - Experience working with electronic medical record (EMR) systems - Strong technical proficiency and ability to learn new healthcare platforms quickly - Experience handling patient phone calls in a professional healthcare environment - Excellent verbal communication and patient engagement skills - Strong organizational and time management abilities - High attention to detail and documentation accuracy Competencies: Competency Definition Patient Communication Provides clear, compassionate communication when assisting patients. Insurance Verification Demonstrates strong understanding of insurance coverage and eligibility processes. Technical Acumen Navigates EMR systems and healthcare technology platforms efficiently. Attention to Detail. Ensures accuracy in documentation and patient data entry. Compliance Awareness Maintains HIPAA compliance and proper handling of protected health information. Organization Manages multiple tasks and systems effectively in a fast-paced environment. Collaboration Works closely with Enrollment Specialists, Care Coordinators, and operations staff. Key Performance Indicators (KPIs) - Insurance verification accuracy rate - Eligibility verification turnaround time - Patient call response quality and timeliness - Voicemail response and routing accuracy. Work Location, Shift & Schedule This position is remote (please see remote requirements below). Shifox/Alopex employees work Monday-Friday r according to the business hours of client practices. Remote Position Requirements: Reliable and stable Internet – all programs used by Patient Access & Eligibility Specialist are internet based. A quiet and professional work environment suitable for speaking with patients about sensitive information and Protected Health Information (PHI), free of distractions. Compensation: Contractors are paid on a monthly basis, see below. Rate $17.00-$18.00 per hour