Overview Lightship is a clinical trials service provider leading in increasing access and choice in taking part in research to improve equity for all. We design and conduct studies in partnership with biopharmaceutical companies to accelerate bringing new therapies to market. Our approach is to engage people where they are and support them across their journey in a clinical trial, from first contact to study completion. We work to make it easy, convenient, and safe for people to take part by offering visits in clinics, at home, using our mobile research units, and digital health tools. By transforming the way we conduct clinical research, we can decrease study timelines and reduce dropouts to accelerate development of better therapies. A career in our team will provide an opportunity to collaborate with a wide array of functions and service lines to support our clients and projects to operate new capabilities, achieve operational efficiencies, and deploy technology. About Working Here: Doing our best is the least we can do, and we're looking for individuals who are excited to go beyond what is expected to bring quality to every aspect of clinical trials. We're always considering the patient at every step, and we're setting new standards in our field. We believe in people, we embrace change, we serve others, and we make an impact. If this sounds like the place for you, we'd love to welcome you to our Talent Community! By submitting your resume, we'll keep you up to date on the latest opportunities on the team. We're excited to connect with you! What we'd like to offer you: - An opportunity to help re-envision how clinical research is executed with inclusivity, increased diversity and accessible at the core - The chance to work with a patient-centered, clinically-oriented, collaborative team to support in the delivery of enterprise grade virtual-first clinical research solutions at scale - An unmatched opportunity to grow as part of an established startup with industry veterans, high-caliber investors, and a massive market opportunity - Competitive compensation Generous benefits package, including: - Top notch healthcare (medical, dental, and vision) for you and your family. - Unlimited Paid Time Off (PTO), plus paid holidays and bereavement to help support work life balance. - A 100% 401(k) company match for up to 4% of eligible contributions with an immediate vesting. - A home office stipend to set yourself up for success in our distributed working environment - Company provided laptop, your choice of a PC or a Mac - Monthly stipend for internet and phone expenses - Generous paid parental leave - Short & long-term disability - Life insurance and More! Our commitment to diversity & inclusion: Lightship is an equal opportunity employer and promotes a diverse and inclusive workplace. Lightship considers all applicants without regard to race, color, religion, creed, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, genetic information, sexual orientation, or any other status protected by applicable law. EEO is the Law Lightship is an E-Verify employer. Find out more here: Right to Work Poster E-Verify Participation Poster Please note: For the safety of our patients and each other, all positions at Lightship that require travel, in-person participation, or are patient-facing, do require vaccination against COVID-19. #jobs #careers #nowhiring #hiringnow

• Develop and implement community engagement strategies to foster a positive and active community atmosphere. • Monitor, moderate, and respond to discussions within the community, ensuring a respectful and constructive tone. • Collaborate with the tech operations team to provide community feedback and insights. • Design and create engaging multimedia content (images, videos, infographics) for social media platforms and community forums. • Organize and manage online events, webinars, and Q&A sessions to engage and educate the community. • Analyze community engagement metrics and provide reports on community health and growth. • Stay updated with the latest trends in community management and tech operations.

Thank you for joining our online session! We appreciate your time, engagement, and interest in exploring opportunities with our company. As you plan your next career step, we’re here to support you by sharing roles that may fit your experience and aspirations. To stay connected, please register and share your details with us. This allows us to tailor our communication to your background. Once your registration is complete, we will reach out directly to arrange a call and discuss how your profile may fit with our openings. Next steps: - Please click on the “Apply” button below and leave your information in order to contact you. - Upload your CV. - You will receive an automated email from our Talent System confirming your submission. Please note: this message does not indicate that you have applied to a specific role — it simply acknowledges your request to join our Talent Community. - You will be contacted by our recruiter in the coming days for a first call. Thank you again for taking the time to connect with us today. We look forward to staying in touch and sharing opportunities that match your expertise!

• Identify opportunities to grow and enhance the Freebird member community. • Plan and execute community growth strategies. • Develop and implement community engagement and member communications strategies. • Plan and execute engagement activities such as social media posts, events, campaigns or activities with 3rd-party collaborators. • Connect deeply with our membership base, building relationships with members on the platform, social media and other channels, acting as a point of contact for member relations. • Facilitate conversations and interactions with and between members both online and offline. • Moderate discussions and content, responding to community inquiries and feedback. • Lead on content creation and communications, including website, blogs, email campaigns, events, webinars, newsletters. • Track and analyse member engagement. This includes collecting data on the frequency of meet-ups, chat messages, social media engagement and more. • Monitor and be a source of customer feedback for the company, and share internally such that it guides our future development. • Identify and reach out to similarly aligned communities, organisations, influencers, bloggers or potential partners to support the growth of our community. • Develop collaborations and partnerships that can help us grow. • Develop relationships with organisations, stakeholders and influencers in positive ageing – helping to position Freebird as a key player in the global silver economy. • Stay up-to-date on the latest trends in healthy ageing; includes attending industry events, reading industry news, following thought leaders in the field.