• Manage and expand relationships with existing clients to drive retention and growth • Proactively identify upselling opportunities and collaborate with the sales team to maximize revenue • Understand client needs and provide customized solutions and support • Address client inquiries, resolve issues, and provide excellent customer service • Stay up-to-date with industry trends and market conditions • Collaborate with internal teams to ensure client satisfaction and successful implementation • Prepare reports and present updates on client performance and account metrics

• Manage prospects from lead to close • Target organizations with an employee headcount of 1000-4000 • Land new business within greenfield territory • Clearly articulate and demonstrate our Gong value proposition, creating excitement and enthusiasm among prospects • Regularly iterate messaging that will scale our outbound prospecting engine • Engage and educate senior executives on the importance of the emerging Revenue Intelligence industry and validate Gong as the leader in this new market • Partner with the SDR, Sales and Sales Engineering teams to develop account-based sales strategies to uncover value for all go-to-market department leaders

• Introduce Saltz to chefs, restaurant owner, F&B managers and convince them to start placing orders using the platform • Own a portfolio of restaurant and other HoReCa accounts, your job is to grow them • Visit clients regularly: walk the kitchen, understand their challenges, find where Saltz can do more for them • Identify upsell and cross-sell opportunities within existing accounts • Build relationships with the people who matter, chefs, GMs, procurement teams • Work closely with the teams to turn client feedback into actionable input for the platform • Drive growth by keeping as many accounts as possible actively ordering • Represent Saltz at industry events, trade visits, and in-person meetings

• Proactively prospecting for new customers via email, social media, cold-calling and events • Collaborating with Marketing, Customer Success and SDRs to generate sales pipeline • Fielding inbound leads to qualify and create qualified opportunities • Using a solution selling approach to help customers identify, quantify and address their business problems with Zilliz’ value proposition • Orchestrating and working with teams to provide the optimal customer experience • Leveraging the MEDDIC sales methodology to manage the sales process • Engaging existing customers to drive product adoption and identify new growth strategies • Successfully negotiating and closing complex enterprise sales deals • Evangelizing the value of Zilliz and key differentiators to help customers quantify the impact to business priorities • Consistently delivering an accurate ACV/TCV forecast • Being an awesome teammate that encourages and inspires the broader team to deliver results