• Work with other engineers to design, implement and operate our cloud infrastructure on AWS • Ensure the engineering team has the tools available to maintain and operate a business-critical SaaS application. For example, telemetry, alerting, tracing, etc • Build and maintain CI and CD pipelines for reliable deployments and rollbacks as necessary • Ensure our and our customer’s data is safe and secure, including in disaster recovery situations • Help improve engineering productivity and efficiency • Contribute to the long-term product and technology roadmap

• Understand current policies on three Entra ID tenants • Develop terraform modules and Azure DevOps pipelines to ensure secure management of policies • Prepare Conditional Access Policy operations transition from current team to Cyber Security team • Maintenance of the Conditional Access Policies (troubleshooting, new policies implementation, improve existing policies)

• Collectively work on the design, evolution, and operational health of CCM’s AWS environment, including architectural decisions, standards, and best practices • Design, implement, and optimize AWS-based infrastructure using services such as EC2, ECS/EKS, Lambda, RDS, S3, CloudWatch, IAM, and VPC • Design and manage cloud infrastructure using Infrastructure as Code (e.g., Terraform, CloudFormation, or equivalent) • Lead new implementations and major reliability initiatives, serving as a subject matter expert for AWS and SRE best practices • Actively monitor, analyze, and optimize AWS spend, providing regular cost insights and recommendations that balance reliability, performance, and fiscal stewardship • Apply and mature site reliability principles to improve system availability, scalability, performance, security, and observability • Design, analyze, and implement automation to eliminate operational toil and improve system efficiency • Provide advanced operations and systems administration for cloud-hosted and hybrid platforms supporting CCM’s IT systems and services • Define and improve monitoring, alerting, logging, and incident response practices to proactively identify risks and minimize customer impact • Lead complex production incidents, perform root cause analysis, and drive corrective and preventive actions • Mentor and provide technical guidance to junior and mid-level engineers without direct people-management responsibilities • Collaborate with engineering, QA, security, and business teams to embed reliability throughout the SDLC • Ensure systems and data are handled in compliance with legal, regulatory, and organizational requirements • Develop and continuously improve production engineering processes, including: • Change and configuration management • Monitoring and observability • Incident and emergency response • Disaster recovery and business continuity • Capacity planning and performance tuning • Infrastructure-as-code and deployment automation • Partner with leadership to establish and enforce consistent IT Production policies, standards, and tooling • Act as a change agent for long-term technical strategy, identifying risks, dependencies, and opportunities across systems and teams • Participate in a sustainable on-call rotation and contribute to ongoing improvements that reduce alert fatigue and operational overhead • Build strong cross-functional relationships to align reliability initiatives with business and ministry outcomes • Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs • Perform all other duties as assigned

• Build and operate the infrastructure upon which all of our services stand • Collaborate with Product Engineering teams to help them build, deploy, and run high-quality reliable and performant software • Participate in the identification and evaluation of new technologies and platform service • Be a part of our on-call rotation for urgent production incidents • Continuously expand your knowledge and contribute to our collective learning