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PagerDuty is an Inc. 500 company that offers businesses a digital operations management platform. The company's Software-as-a-Service-based solution provides mo
Principal Product Manager – Developer Platform
Location
California
Posted
107 days ago
Salary
$180K - $304K / year
Seniority
Lead
Job Description
Principal Product Manager – Developer Platform
PagerDuty
• Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality, integration needs and customer journeys • Prioritize input and feedback from internal app development and professional services teams, and external customer and ISV partner teams • Partner closely with engineering and design on API design and developer experience • Partner on platform strategy with our AI team to align REST API and MCP capabilities • Define API access control and monetization requirements and engage with admin, authentication, product analytics, monetization & entitlements teams to implement them • Engage with leading developer tooling companies to develop strategic integrations that put the power of PagerDuty into the hands of developers where they work • Partner with developer marketing on community engagement and the ecosystem partnerships team to evangelize our platform and gather developer input
Job Requirements
- 5+ years of product management experience in SaaS, enterprise software, or developer tools
- Deep knowledge of integration architecture, patterns, and platforms; understanding of cross-application business processes and API best practices
- Technical depth and communication skills to collaborate effectively with senior engineers
- Hands-on experience working with third‑party APIs, designing RESTful APIs, and partnering on integration solution design
- Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops
- Proficiency with analytics tools and a track record of data-driven decision-making
- Ability to communicate clearly with customers and internal stakeholders across product and go-to-market
- Strong customer empathy and a curiosity-driven approach to learning their needs
- Ability to lead through influence and drive outcomes across teams
- Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand.
Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
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