Job Closed
This listing is no longer active.
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise. PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes at careers.pagerduty.com and @pagerduty on Instagram.
Principal Product Manager – Developer Platform
Location
California
Posted
59 days ago
Salary
$180K - $304K / year
Seniority
Lead
Job Description
Principal Product Manager – Developer Platform
PagerDuty
• Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality, integration needs and customer journeys • Prioritize input and feedback from internal app development and professional services teams, and external customer and ISV partner teams • Partner closely with engineering and design on API design and developer experience • Partner on platform strategy with our AI team to align REST API and MCP capabilities • Define API access control and monetization requirements and engage with admin, authentication, product analytics, monetization & entitlements teams to implement them • Engage with leading developer tooling companies to develop strategic integrations that put the power of PagerDuty into the hands of developers where they work • Partner with developer marketing on community engagement and the ecosystem partnerships team to evangelize our platform and gather developer input
Job Requirements
- 5+ years of product management experience in SaaS, enterprise software, or developer tools
- Deep knowledge of integration architecture, patterns, and platforms; understanding of cross-application business processes and API best practices
- Technical depth and communication skills to collaborate effectively with senior engineers
- Hands-on experience working with third‑party APIs, designing RESTful APIs, and partnering on integration solution design
- Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops
- Proficiency with analytics tools and a track record of data-driven decision-making
- Ability to communicate clearly with customers and internal stakeholders across product and go-to-market
- Strong customer empathy and a curiosity-driven approach to learning their needs
- Ability to lead through influence and drive outcomes across teams
- Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand.
Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
Related Guides
Related Job Pages
More Software Engineer Jobs
Flutter Developer
Genesis TechDo you want to influence lives of millions of people worldwide? Join us!
• Крос-платформна мобільна розробка додатків на основі Flutter • Написання чистого, задокументованого, безпечного, тестованого та підтримуваного коду • Швидкісні методи розробки, включаючи багаторазове використання функціоналу • Інтеграція з різними компонентами (SDK, платежі, бібліотеки) • Співпраця з командами розробників та дизайнерів для реалізації бачення • Виправлення помилок та оптимізація продуктивності
• Develop a high-performance, responsive, and accessible mobile application for iOS and Android using React Native • Contribute to and implement a clean, scalable, and maintainable codebase • Collaborate with the backend team • Implement complex and pixel-perfect UIs based on designs from our team • Integrate third-party services and native device APIs as needed • Optimise the application for performance • Write clean, well-documented, and thoroughly tested code • Contribute to the CI/CD pipeline and deployment process
• Develop and maintain RESTful APIs and microservices. • Work with Node.js, .NET or equivalent technologies (depending on the team's stack). • Implement integrations with internal services and external APIs. • Use messaging systems (SQS/SNS, Kafka or similar). • Work with relational and NoSQL databases. • Ensure delivery quality with unit and integration tests. • Participate in agile ceremonies and collaborate with multidisciplinary squads. • Contribute to engineering, security, and documentation best practices.
Developer
Stage ConsultingTransformando modelos de negócio por meio de tecnologia, estratégia e inovação
• Development and maintenance of web and mobile applications using our main stack (React and Node.js). • Perform maintenance and create new features, ensuring the quality and performance of deliveries. • Participate daily in technical and business team rituals, such as daily meetings, planning sessions and retrospectives. • Communicate frequently with other team members (developers, designers, product owners) to ensure alignment and collaboration. • Propose improvements and innovations for the platforms and/or the business, contributing your technical expertise. • Maintain a strategic product perspective, understanding user needs and company goals to develop the best solutions.
