wrrk logo
wrrk

A world-class CX org, at the click of a button.

Customer Service Professional

Customer SupportCustomer SupportFull TimeRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

74 days ago

Salary

0

Seniority

Senior

English

Job Description

Customer Service Professional

wrrk

• Provide support by answering customer inquiries via voice, email, and chat • Communicate with internal teammates, clients, and account managers about services and trends in order to resolve customer inquiries and exceed service delivery standards

Job Requirements

  • Customer Support (CS) experience
  • Ability to multitask
  • Ability to maintain a professional demeanor even during challenging customer interactions
  • Ability to effectively communicate and interact with team members, management, clients, and customers
  • Empathy for customers
  • Troubleshooting experience with online software
  • Attention to detail

Benefits

  • Emphasis on WEEKENDS
  • Especially looking for support Fri/Sat/Sun

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