• Provides technical, clinical, educational and sales support to ensure safe adoption and growth of the Medtronic CoreValve System • Works closely with implanting teams and the Medtronic Catheter-Based Therapies field organizations to drive procedural and practice success • Provides clinical expertise for TAVR implanting centers • Assists with loading valves onto delivery catheter during TAVI implant procedures • Provides ongoing education and training activities with physicians and hospital support staff • Collaborates and strategizes with territory sales representatives

Who We Are At Lucet, we’re transforming whole-person care. We deliver integrated behavioral and physical health solutions that connect individuals to the right care at the right time—improving outcomes and overall well-being. Serving over 15 million lives across the U.S. and Puerto Rico, our model combines clinical expertise, compassionate care, and innovative technology to support healthier, more fulfilling lives. As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive. Why Join our Team At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply! We support our team with a competitive compensation and benefits package, including: - Hourly compensation between $18 - $21, PLUS a quarterly performance-based, discretionary incentive. *Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors. - Comprehensive health benefit options: Medical, dental, and vision coverage - 401(k) with competitive employer match - Company-paid life and disability insurance - Paid parental leave and wellbeing incentives - Generous paid time off, including volunteer time - Flexible spending accounts for healthcare and dependent care - Professional development opportunities and tuition reimbursement - Remote work flexibility (role-dependent) - Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued. At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time. What You Will Do - Essential Functions Care Navigators are our company’s forefront. They are an empathic, people focused member of the Lucet team that acts as the first point of contact for all inbound member and provider calls. Creating great member experiences during these critical, initial connections, the CN provides information to the caller from intake to triage. They will also act as liaison to other departments within Lucet, assisting with the routing of calls, and providing the essential information to our members and their providers, as needed. This position is responsible for providing the initial connection between our callers and our company, one we feel is very important about the services we provide. - Member-focused Interactions - Handle incoming calls from members, providers, and clients; verify demographics; explain benefits, claims, billing, and available services; and route inquiries to the appropriate departments. - Assess behavioral health needs through risk screenings, schedule appointments via the Lucet platform, provide referrals to network providers, and assist with authorizations and basic appeals status checks. - Advocate for members by educating them on available resources, assist with accessing additional services, and triage crisis or high‑risk calls to clinical staff for immediate intervention. - Customer Service and Compassionate Care - Deliver compassionate, high‑quality customer service by communicating with respect and empathy, actively listening for member needs or risk triggers, and escalating to clinical resources when appropriate. - Collaborate across partner teams to stay current on process updates, resolve cross‑functional issues quickly, and contribute to ongoing process improvements. - Handle and resolve routine claims inquiries by providing clear information on submissions and denials while escalating complex or non‑routine cases for further review. - Accurate Documentation and Compliance - Maintain accurate documentation of all caller interactions across multiple systems, working efficiently across those multiple systems. - Provide relevant paperwork for providers to update demographic information and obtain necessary authorizations. - Consistently meet individual and team performance metrics, inspire teamwork, and collaborate to achieve shared goals and ensure contract requirements are met and/or exceeded. - Work Environment and Additional Requirements - Able to work flexible shifts and remain seated and engaged in call queues for extended periods while using company‑issued desktop equipment in a designated home workspace. - Maintain a compliant, stationary remote workstation that meets standards for internet reliability, noise control, ergonomic safety, and uninterrupted service delivery. - Consistently use required technology — including a dual‑monitor setup, hardwired internet connection, and other company‑provided tools — to ensure call quality, data security, and performance compliance - Adhere to Lucet’s Mission Statement, Core Values, Behaviors, Code of Ethical Business Conduct, and Compliance Program. - Comply with all Federal and applicable State and local laws and Lucet Policies and Procedures regarding privacy, confidentiality, and security of health information, and other designated information. Who You Are - Required Qualifications - High School Diploma - Have excellent written and verbal communication skills, organizational and time management skills, and problem-solving skills - Ability to create a sense of warmth, openness, and calmness through phone-based communication. - Ability to establish trust quickly and motivate members through an engaging motivational approach. - Flexibility in managing conversations around a variety of member needs and presenting concerns. - Strong computer skills (MS Office Suite, Adobe Acrobat, and data processing). - Must be computer proficient to include data entry working within multiple systems and ability to talk and type simultaneously - You want to be a part of a company and team who are determined to make a difference in access to quality behavioral healthcare anyone deserves. - Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen. Living our Values: - - Serving everyone with compassion and leading with empathy. - Stepping up and creating value by taking charge and acting when there is an opportunity. - Adapting in a changing world by recognizing our responsibility to be agile and respond quickly. - Nurturing growth and belonging by respecting and celebrating everyone for who they are. Competencies - - Strong interpersonal and communication skills, with the ability to work effectively with diverse populations and flexibility in managing conversations around a variety of member needs and presenting concerns - Effective critical thinking and problem-solving skills. - Demonstrated ability to establish trust quickly and motivate members through an engaging motivational approach - Convey confidence and understanding of member needs and care resources - Ability to problem solve and arrive at solutions timely and with consideration of the end user in mind - Remains positive and keeps forward momentum when faced with challenges - Have the ability to relate to others and connect quickly - Have the ability to navigate and multitask in several computer applications while holding a conversation - Demonstrate persistence in meeting objectives and personal development goals Working Conditions: - - Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary. - A quiet workspace with minimal background noise for calls. - High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required. - Frequent use of computer and phone systems - Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations. - Travel between multiple residences or remote work locations is not supported for this position; employees must establish and work consistently from a single designated home office. We encourage applicants from a variety of backgrounds and experiences to apply, especially those who can demonstrate how their unique qualifications and skills align with the requirements of this role and support our mission to improve whole-person health. This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.

Behavioral Health Utilization Management Clinician Work from home within Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia’s dedicated team of Clinicians are living our mission to make health care easier and lives better. As a member of the Behavioral Health team, our Clinicians provide utilization management (such as prospective concurrent and retrospective review) to best meet the member’s specific healthcare needs and to promote quality and cost-effective outcomes and appropriate payment for services – all in service of making our members’ health journeys easier. Are you a licensed Clinician with a passion for Utilization Management wanting to make a career change? Are you wanting to make positive change in people's lives and healthcare? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: - Master’s Degree in Behavioral Health Discipline - 3 years of utilization management or behavioral health care management experience - Equivalent combination of education and experience - 3 years direct Behavioral Health clinical experience as an independently licensed Master's level Behavioral Health Clinician in one of the areas of Psychology, Counselling, Social Work, Marriage or Family Therapy - Clinical License must be unrestricted and current in state of residence. Must be licensed in WA, OR, ID or UT and willing to be licensed in multiple states Skills and Attributes: - Proficiency in advanced behavioral healthcare settings, including inpatient hospitals, residential facilities, and partial hospital programs - Staying abreast of the latest developments in the health insurance industry, including trends, technological advancements, and contractual agreements - Proficient in general computer skills, including Microsoft Office, Outlook, and internet search capabilities - Familiarity with electronic healthcare documentation systems and their applications - Possessing exceptional verbal, written, and interpersonal communication skills, with a strong focus on customer service and support - Ability to accurately interpret and effectively communicate complex policies and procedures to various stakeholders - Demonstrating strong organizational and time management skills, with the capacity to manage workload independently and prioritize tasks efficiently - Possessing critical thinking skills, with the ability to make informed decisions within the scope of individual role and responsibility What You Will Do at Cambia: - Performs comprehensive utilization management reviews, encompassing prospective, concurrent, and retrospective assessments, to ensure adherence to medical necessity and policy standards. - Applies clinical expertise and evidence-based criteria to make informed determinations, consulting with physician advisors as necessary to ensure accuracy. - Fosters collaboration with interdisciplinary teams, case management, and other departments to facilitate seamless transitions of care and resolve issues in a timely and effective manner. - Serves as a trusted resource, providing prompt and accurate responses to internal and external inquiries, ensuring exceptional customer service. - Identifies opportunities for improvement and actively participates in quality improvement initiatives to drive excellence. - Maintains meticulous and consistent documentation, prioritizing assignments to meet performance standards and corporate objectives. - Upholds the confidentiality of sensitive information and communicates professionally with members, providers, and regulatory organizations, ensuring data protection and integrity. #LI-Remote The expected hiring range for a Behavioral Health Utilization Management Clinician is $42.00 - $44.00 an hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 10%.  The current full salary range for this role is $33.80 - $55.00 an hour. About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: - Work alongside diverse teams building cutting-edge solutions to transform health care. - Earn a competitive salary and enjoy generous benefits while doing work that changes lives. - Grow your career with a company committed to helping you succeed. - Give back to your community by participating in Cambia-supported outreach programs. - Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: - Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. - Annual employer contribution to a health savings account. - Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. - Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). - Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). - Award-winning wellness programs that reward you for participation. - Employee Assistance Fund for those in need. - Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Job Description This position is a fully remote role and requires working hours in MST or PST. A bit about this role: The Gold Care Program is a highly collaborative, multidisciplinary team of physicians, advanced practice providers, nurse case managers, social work case managers, community health workers, and scheduling team, united by our mission to build a better care delivery system for Devoted’s most complex members. We provide whole-person clinical, social and logistical support for patients with complex chronic conditions, frail elders, and patients at high risk of hospital admissions. The Advanced Practice Provider (APP) role on the Gold Care team is to reinforce and adjust the patient’s plan of care according to what matters most to the patient, their clinical picture, and in response to any barriers or obstacles they are facing. They manage the clinical trajectory of the patient including symptom management, chronic disease management, and adjustments to the clinical plan. The NP’s clinical decision making and bias-to-action ensures we continuously deliver on meeting patients’ needs as determined by both the interdisciplinary team and by the patient’s priorities. Responsibilities and Impact will include: - Deliver exceptional care to a cohort of complex patients across multiple geographies, leveraging video telehealth visits and an interdisciplinary team. - Guide and oversee the medical management of patients (utilizing the 5M framework) during their tenure with Gold Care. - Work closely with other members of the patient's care team including their PCP, specialists, and other Devoted teams such as pharmacy, or specialty care. You will also collaborate with the patients’ support systems such as family members and caregivers in order to coordinate care for the patient and deliver a collaborative care plan. - For patients in Gold Care, perform comprehensive assessment visits, provide post-acute transition support, comprehensive diagnosis/disease review, medication review, and assessment for quality of care (Stars/Hedis) interventions as well as social and home health/DME needs. - In infrequent instances when appropriate and compliant with NP licensure, you may also provide telehealth visits to members outside of your panel to support other Devoted Medical service lines - As the program continues to grow, there may be an infrequent weekend on-call component to support our clinical nurses who triage calls from our members during the weekend. - Maintain accurate and up-to-date patient medical records, ensuring compliance with relevant legal and ethical guidelines. - Adhere to all relevant laws, regulations, and industry standards, including patient privacy and telehealth regulations. Required skills and experience: - An active and clear RN and APRN or Physician Assistant license in AZ, CO, and/or OR is required at time of hire and must be maintained while employed at Devoted Medical with a willingness to obtain and maintain multiple state licenses - Three or more years working as an APP with experience in primary care, house calls, internal medicine, family medicine, geriatrics, and/or palliative care - Proficiency in using telehealth technology and electronic health records (EHR) - Active BLS at time of hire and must maintain while employed at Devoted Medical Desired skills and experience: - Virtual care experience is preferred with a strong desire to continue practicing clinical nursing and perform virtual visits - you believe in the mission of bringing care to where the patient lives - Experience providing clinical care in collaboration with interdisciplinary teams is preferred - Experience working with complex, frail, or vulnerable populations, including in Skilled Nursing Facility (SNF) setting - Team player, continuous improvement mentality and can-do attitude - Experience working in a fast-paced, high-energy organization - Ability to adapt quickly and maintain flexibility with new workflows - Proficiency in English and Spanish preferred for this position, but not required Salary Range: $120K-155K base range plus performance based bonus paid out quarterly or annually ($10K-$20K) for a total comp range of $130K-170K Employer-sponsored health insurance and dental and vision plan with low or no premium #LI-Remote The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: - Employer sponsored health, dental and vision plan with low or no premium - Generous paid time off - $100 monthly mobile or internet stipend - Stock options for all employees - Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles - Parental leave program - 401K program - And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.