Title: Legal Contracts & Billing Coordinator Reports to: Finance Coordinator Status: Full-time Rate: $6 - $7/hour The Legal Contracts & Billing Coordinator will be responsible for supporting our finance team in a wide range of financial and administrative duties such as contract management, collection of payments, processing payments, updating financial records, and managing invoices. This role plays a crucial part in ensuring the financial health and integrity of the firm. A strong candidate will have a proven track record handling financial transactions involving client information, meeting daily billing goals and deadlines, be proactive in following up to complete tasks, and have excellent customer service tone and etiquette. Description: - Draft, review, and organize contracts, ensuring they are accurate, complete, and compliant with company standards. - Act as a point of contact for clients regarding current and outstanding payments; this includes collecting initial payments, upcoming and overdue payments in a timely fashion. - Conduct courteous and professional phone calls and send emails to address payment inquiries and negotiate payment arrangements. - Create and issue invoices in the financial system, accurately reflecting retained services. - Verify invoice details, such as pricing, terms, and payment deadlines, to eliminate discrepancies with attorneys and operational staff. - Monitor contract status and follow up with relevant parties to ensure prompt signatures and adherence to agreed terms. - Track and manage payment schedules to minimize overdue accounts. - Organize, secure, enter, and maintain records of contracts, invoices, and related financial documents for auditing and reference purposes.

Title: Legal Contracts & Billing Coordinator Reports to: Finance Coordinator Status: Full-time Rate: $6 - $7/hour The Legal Contracts & Billing Coordinator will be responsible for supporting our finance team in a wide range of financial and administrative duties such as contract management, collection of payments, processing payments, updating financial records, and managing invoices. This role plays a crucial part in ensuring the financial health and integrity of the firm. A strong candidate will have a proven track record handling financial transactions involving client information, meeting daily billing goals and deadlines, be proactive in following up to complete tasks, and have excellent customer service tone and etiquette. Description: - Draft, review, and organize contracts, ensuring they are accurate, complete, and compliant with company standards. - Act as a point of contact for clients regarding current and outstanding payments; this includes collecting initial payments, upcoming and overdue payments in a timely fashion. - Conduct courteous and professional phone calls and send emails to address payment inquiries and negotiate payment arrangements. - Create and issue invoices in the financial system, accurately reflecting retained services. - Verify invoice details, such as pricing, terms, and payment deadlines, to eliminate discrepancies with attorneys and operational staff. - Monitor contract status and follow up with relevant parties to ensure prompt signatures and adherence to agreed terms. - Track and manage payment schedules to minimize overdue accounts. - Organize, secure, enter, and maintain records of contracts, invoices, and related financial documents for auditing and reference purposes.

Job Summary: Intake Specialist I is a provider oriented role that is responsible for the intake of all authorization requests received via various methods into the Utilization Management department. The Intake Specialist I handles requests from providers, assists with reviewing authorization details, requirements or updates. The Intake Specialist I role processes all requests into our systems for medical review as well as contacting the provider if additional and or clinical information is required. Essential Functions: - Convert information obtained from providers/members, (received via fax, phone, portal or mail) into electronic records while verifying member eligibility, provider network status, and benefit coverage - Review requests and send fax back for ineligible members, duplicate requests and items not covered by medical benefit - Facilitate the authorization of benefits for participating and out-of-network providers including completion of appropriate forms that are distributed to physicians’ offices, provider relations and the generation of approval letters - Place prior authorizations when approval is appropriate per SOP in the medical management systems - Initiate process for routing prior authorizations requiring medical necessity review by clinical care reviewer - Communicate with providers regarding prior authorization requests and troubleshoot issues from providers - Ensure all methods of inquiries (fax, e-mail, phone and provider portal) and submissions are addressed within the state mandated timeframes - Cross train interdepartmentally for all Medicaid and Marketplace products - Collaborate across company departments to assist with issues, overrides, and questions - Facilitate inbound and outbound contact with providers to obtain any and all additional information that may be required for UM processes (new provider submissions, newborn notifications, etc.) - Provide authorization information to provider, facilities and/or members - Assist Clinical team as directed to ensure requests for authorization that require clinical review are received and processed timely - Maintain awareness of current workload aging and respond with appropriate sense of urgency - Expectation to meet department standards and goals - Maintain knowledge and understanding of all processes and procedures for assigned market - Adhere to all departmental and company policies and procedures - Perform any other job related instructions, as requested Education and Experience: - High School Diploma or equivalent required - Minimum of one (1) year of clinical and/or insurance experience, or related healthcare is preferred - Managed care experience preferred Competencies, Knowledge and Skills: - Computer proficiency with knowledge and experience with Microsoft Office in a Windows based environment - Ability to analyze information - Communication skills - Ability to work independently and within a team environment - Attention to detail - Proper grammar usage - Critical listening and thinking skills - Professional phone etiquette - Customer service oriented - Decision making/problem solving - Change resiliency - Knowledge of behavioral health systems - Ability to accurately communicate summary information in a written format Licensure and Certification: - Medical Terminology Certificate is preferred Working Conditions: - General office environment; may be required to sit or stand for extended periods of time - Position requires the flexibility to work weekends and/or holidays, as needed Compensation Range: $35,900.00 - $57,300.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Hourly Organization Level Competencies - Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds. #LI-JM1

Schedule: 40 hours per week Classification: Full Time - Exempt Location: Remote with up to 75% travel Salary: ($65,000-$67,000) Base + Monthly Bonus Potential Lap of Love is a national practice dedicated exclusively to in-home end-of-life care for pets. We believe all pets and their families deserve the most compassionate and supportive end-of-life experience. Our veterinarians help pets and their parents with quality of life assessments, pain and anxiety management, end-of-life consultations, and peaceful euthanasia in the comfort of their pet’s favorite place – home. Position Description Lap of Love Veterinary Hospice, headquartered in Lutz, FL., seeks an empathetic and self-motivated individual with excellent communication skills to join our dynamic team as a Veterinary Clinic Relationship Specialist located in the Austin, TX area. Our team of Veterinary Clinic Relationship Specialists engage the veterinary community and help educate them on Lap of Love’s end-of-life veterinary services for pet families: In-home euthanasia, hospice, telehospice, and pet loss support. The Veterinary Clinic Relationship Specialist collaborates with our veterinarians spanning the nation to help educate new, underserved and expanding markets on Lap of Love’s services. The focus is to educate and gain trust within the veterinary and pet parent community by visiting clinics, attending veterinary conferences and special events, and promotion through virtual and digital channels like virtual meetings, social posts, and email outreach during off travel times. This job does require up to 75% travel as you will be representing Lap of Love in the markets we serve across the United States.